Whitworth Receptionist

Derbyshire Community Health Services NHSFT

Information:

This job is now closed

Job summary

We have a great opportunity for an enthusiastic, highly motivated team member to work in the Health Records Team as a Receptionist at Whitworth Hospital.

The role is for 24.5 hours a week, working as part of a team of 3 on reception. The role involves booking in patients attending the Urgent Treatment Centre, processing all outpatients and community podiatry patients attending the hospital.

In addition you must be able to prioritise your daily workload and provide efficient and reliable administrative support.

We require an enthusiastic individual who is organised, methodical and able to use their own initiative.

You should have excellent communication and interpersonal skills, good computer skills and be flexible.

Main duties of the job

You will provide an excellent front of house services to patients and visitors attending the hospital dealing with Urgent Treatment Centre patients, general enquiries from the public and booking outpatient appointments.

You will work as part of the Medical Records team and to provide cover and support where necessary.

The Health Records Team comprises of several different roles who work together to ensure we deliver an excellent administration service for patients and clinicians.

We are a friendly and inclusive team and can offer flexible working if required.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Date posted

24 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

842-SCS-5014-24

Job locations

Whitworth Hospital

Bakewell Road

Matlock

DE4 2JD


Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Job description

Job responsibilities

PLEASE NOTE: Please see attached Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account

Person Specification

Qualifications

Essential

  • GSCE Grade C or above in English language and Mathematics or equivalent

Desirable

  • NVQ level 2 in Customer service

Experience

Essential

  • Office experience

Desirable

  • Knowledge of Systm1 PAS
  • NHS experience

Skills

Essential

  • Reception skills
  • Customer care skills
Person Specification

Qualifications

Essential

  • GSCE Grade C or above in English language and Mathematics or equivalent

Desirable

  • NVQ level 2 in Customer service

Experience

Essential

  • Office experience

Desirable

  • Knowledge of Systm1 PAS
  • NHS experience

Skills

Essential

  • Reception skills
  • Customer care skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Whitworth Hospital

Bakewell Road

Matlock

DE4 2JD


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Derbyshire Community Health Services NHSFT

Address

Whitworth Hospital

Bakewell Road

Matlock

DE4 2JD


Employer's website

http://www.dchs.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Outpatient Operational Services Manager

Lynn Packer

lynnpacker@nhs.net

07968893706

Date posted

24 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

842-SCS-5014-24

Job locations

Whitworth Hospital

Bakewell Road

Matlock

DE4 2JD


Supporting documents

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