Job summary
To provide a comprehensive, general administrative and clerical service and contribute to the smooth running of CYP Leadership Team. This post will involve providing support to the senior management team which includes but is not limited to the Operations Director, Head of Service, and the management team.
The postholder will work alongside a team which supports and manages Children's Services. This is a varied role, allowing you to immerse yourself within a busy and dedicated team, whilst supporting the children and families who visit our services.
This is a fixed term post for 12 months, or secondment with line manager agreement. Please ensure agreement is obtained before submitting an application.
Main duties of the job
An exciting opportunity has arisen to join NCH&C Children's Services to provide administration support to the children's management and senior management team.
You will work alongside the team to carry out essential admin to ensure the children's management team are supported in many areas of their job role, including diary management, processing orders, attending meetings to offer support and manning the email inbox which is utilised to send requests for support.
The postholder will support the administration service managers, as well as the clinical managers. This will include booking specific meetings whilst working to HR guidelines and following the relevant processes, supporting with recruitment into the administration teams and reviewing the absence line.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Job description
Job responsibilities
Please refer to the job description / person specification attached for a detailed job description and responsibilities.
Job description
Job responsibilities
Please refer to the job description / person specification attached for a detailed job description and responsibilities.
Person Specification
Qualifications
Essential
- Numerate and literate, with Maths and English GCSE (Grade C/ Level 4 or above), or equivalent
- NVQ Level 3 in Business Administration or equivalent experience
Desirable
- RSA typing or equivalent experience
Experience
Essential
- Proven administration experience in a busy office environment
- Proven experience of working as part of a team
- Proven ability to organise and service meetings
- Minutes taking
- Proven ability to demonstrate systematic approach to prioritisation or work and cope under pressure to meet deadlines
Desirable
- Knowledge of NHS ordering systems
- Knowledge of HealthRoster
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Teams, Excel and Outlook.
- Good organisational skills
- Good communication skills
- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload
- Articulate, calm, polite and well-motivated with a positive attitude to customer care
- Good keyboard and IT skills.
- Accuracy and attention to detail
- Audio typing
Desirable
- Planning Skills
- Customer Care Skills
Communication
Essential
- Able to communicate effectively in written and verbal English language
Personal and People Development
Essential
- Proof of own personal development
- Enthusiastic and motivated
- Committed to providing the best possible service to patients
- Team Player
- Able to work on own initiative
- Tact and diplomacy
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Flexible attitude and approach to work
- Able to make own transport arrangement
Person Specification
Qualifications
Essential
- Numerate and literate, with Maths and English GCSE (Grade C/ Level 4 or above), or equivalent
- NVQ Level 3 in Business Administration or equivalent experience
Desirable
- RSA typing or equivalent experience
Experience
Essential
- Proven administration experience in a busy office environment
- Proven experience of working as part of a team
- Proven ability to organise and service meetings
- Minutes taking
- Proven ability to demonstrate systematic approach to prioritisation or work and cope under pressure to meet deadlines
Desirable
- Knowledge of NHS ordering systems
- Knowledge of HealthRoster
Skills, Abilities and Knowledge
Essential
- Comprehensive working knowledge of Microsoft Office, especially Word, Teams, Excel and Outlook.
- Good organisational skills
- Good communication skills
- Proven ability to work on own initiative, without direct supervision, prioritising and managing own workload
- Articulate, calm, polite and well-motivated with a positive attitude to customer care
- Good keyboard and IT skills.
- Accuracy and attention to detail
- Audio typing
Desirable
- Planning Skills
- Customer Care Skills
Communication
Essential
- Able to communicate effectively in written and verbal English language
Personal and People Development
Essential
- Proof of own personal development
- Enthusiastic and motivated
- Committed to providing the best possible service to patients
- Team Player
- Able to work on own initiative
- Tact and diplomacy
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Other
Essential
- Flexible attitude and approach to work
- Able to make own transport arrangement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
