Norfolk Community Health and Care NHS Trust

Community Healthcare Assistant

Information:

This job is now closed

Job summary

We are looking for a highly motivated Community Healthcare Assistant to join our community nursing team based in North Walsham and covering Mundesley, Cromer, Aldborough and North Walsham GP surgeries.

Main duties of the job

This is an ideal opportunity for career progression and experience within a community setting. The trust has recently achieved outstanding from CQC and we are proud to say we are the first community trust to have achieved this accolade. This is a testament to the forward progressive nature of the trust and our commitment to delivering high quality care in sometimes challenging environments.

IT skills will be essential within this role. Training in IT systems for this role will be undertaken as part of a comprehensive induction programme. You will be working in a team setting and would be expected to feedback any concerns to senior members of the team and be an effective team player.

About us

Working in the picturesque North Norfolk area our patch covers a wide area in and around the beautiful Norfolk coast and countryside. This part of Norfolk encompasses beautiful rural villages and is rich in history, culture and wildlife.

If this post excites you, and you are looking to improve your quality of life working in Norfolk as part of this developing role we look forward to your application. If you wish to discuss any aspects please contact Alison Haynes, Clinical Operations Manager at alison.haynes@nchc.nhs.uk

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

839-7808286-RB

Job locations

NN2 Nursing and Therapy office

North Walsham Hospital

North Walsham

NR28 9AP


Job description

Job responsibilities

We are looking for a highly motivated Community Health Care Assistant to join our community nursing team, covering the service seven days a week. This role is key to the on-going development of the locality. You will be supported to work in an autonomous capacity seeing a group of delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.

Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and phlebotomists. The successful applicant must demonstrate that they can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multidisciplinary team. This is an exciting opportunity to enhance your skills with the support of experienced therapy and nursing staff.

Job description

Job responsibilities

We are looking for a highly motivated Community Health Care Assistant to join our community nursing team, covering the service seven days a week. This role is key to the on-going development of the locality. You will be supported to work in an autonomous capacity seeing a group of delegated patients in their own homes. Current experience working in a community setting would be beneficial but is not essential.

Your role will be key to integrated working within the community team which consists of community nurses, community matrons, therapists, assistant practitioners, other health care assistants and phlebotomists. The successful applicant must demonstrate that they can undertake appropriate assessment of patients in their own home, manage care plans and deliver treatment within a multidisciplinary team. This is an exciting opportunity to enhance your skills with the support of experienced therapy and nursing staff.

Person Specification

Knowledge, Skills and Abilities

Essential

  • Good communication skills
  • Good interpersonal skills
  • Highly motivated
  • Ability to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Ability to manage stressful situations
  • A team player
  • Work flexibly to accommodate patient/service needs
  • Good basic IT/standard keyboard skills

Personal Qualities

Essential

  • Ability to kneel, bend and stoop and work in cramped environments
  • Ability to manoeuvre limbs of around 5-6kg
  • Ability to manoeuvre patients using hearing aids

Qualifications

Essential

  • NVQ 2 or equivalent knowledge of experience
  • Good general education

Desirable

  • NVQ3
  • Experience of working within a care setting
Person Specification

Knowledge, Skills and Abilities

Essential

  • Good communication skills
  • Good interpersonal skills
  • Highly motivated
  • Ability to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Ability to manage stressful situations
  • A team player
  • Work flexibly to accommodate patient/service needs
  • Good basic IT/standard keyboard skills

Personal Qualities

Essential

  • Ability to kneel, bend and stoop and work in cramped environments
  • Ability to manoeuvre limbs of around 5-6kg
  • Ability to manoeuvre patients using hearing aids

Qualifications

Essential

  • NVQ 2 or equivalent knowledge of experience
  • Good general education

Desirable

  • NVQ3
  • Experience of working within a care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

NN2 Nursing and Therapy office

North Walsham Hospital

North Walsham

NR28 9AP


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

NN2 Nursing and Therapy office

North Walsham Hospital

North Walsham

NR28 9AP


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Operations Manager

Alison Haynes

alison.haynes@nchc.nhs.uk

Details

Date posted

13 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

839-7808286-RB

Job locations

NN2 Nursing and Therapy office

North Walsham Hospital

North Walsham

NR28 9AP


Supporting documents

Privacy notice

Norfolk Community Health and Care NHS Trust's privacy notice (opens in a new tab)