Norfolk Community Health and Care NHS Trust

Rapid Assessment & Frailty Team Lead

The closing date is 05 January 2026

Job summary

An exciting opportunity to join a dynamic Multi-Disciplinary Team based in the emergency access areas of the Queen Elizabeth Hospital in King's Lynn, providing Clinical expertise, specialising in Admission Avoidance Services for the Frail elderly population.

The post holder is required to provide the Clinical Lead role in an integrated multi-professional admission avoidance team located within the Emergency Care & Assessment Areas based at the Queen Elizabeth Hospital. The post holder will be required to demonstrate a high level of interpersonal skill in the communication, negotiation and delivery of a multi-stakeholder service.

Within the job role, there will be a need to undertake practice clinically at a high level dealing with highly complex patients and also operationally in ensuring the delivery of the service is well led, efficiently delivered and continually monitored.

There will be a need to balance competing priorities of stakeholders, patients, relatives and others, whilst supporting the staff within the service and maintaining close networks of support services.

Main duties of the job

To take the role of Clinical Lead for RAFT, working with the Team Lead in the planning, co-ordination and evaluation of the physiotherapy nursing and occupational therapy specialities within the emergency access setting. Providing a Specialist Clinical Lead role for service delivery & development.

Provide specialist clinical knowledge & experience in assessing elderly, frail patients who often present with multi-pathological problems, including delerium, medical/respiratory/neurological or musculo-skeletal conditions.

To respond to a bleep or mobile phone and provide a prompt and effective assessment within agreed standards to ensure the most appropriate and safe discharge to home or other suitable environment.

To ensure the team provide advanced combined physiotherapy, nursing & occupational therapy assessment, diagnosis and treatment of patients within the speciality with an emphasis on those with highly complex and/or chronic presentation.

To train, educate and support Band 5, Band 6 physiotherapists, nurses, occupational therapists, assistant practitioners, therapy assistants, students and other healthcare professionals.

To share the leadership role with the Queen Elizabeth Hospital employed counterpart to plan, develop, co-ordinate and evaluate the Rapid Assessment & Frailty Team.

To organise, implement and actively support and take part in the seven day working rota for the integrated Rapid Assessment & Frailty Team.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7674865-RB

Job locations

Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET


Job description

Job responsibilities

For full description of the role & duties involved, please see the job description and job specification.

Job description

Job responsibilities

For full description of the role & duties involved, please see the job description and job specification.

Person Specification

Qualifications

Essential

  • Registration and qualification in a relevant professional discipline, such as Nursing, Social Work, physiotherapy, occupational therapy or paramedic sciences.
  • Diploma or degree in relevant profession.
  • Evidence of post graduate training in relevant field.
  • Evidence of a portfolio of CPD

Desirable

  • Masters Level
  • Evidence of accredited or validated post registration education, such as leadership, management modules.

Experience

Essential

  • Experience of working with older people or younger people with a range of complex needs
  • Experience of Emergency or Unplanned care.
  • Previous experience of change management and service development.
  • Experience of discharge planning and caseload management.
  • Evidence of exposure and experience in managing NHS priorities, processes and operational issues.
  • Evidence of implementing a range of human resources processes required for the management of staff, service development and supervision processes.
  • Experience of working with an integrated service.
  • Evidence of implementing change successfully.
  • Evidence of working across professional boundaries.
  • Evidence of working with a range of services, teams and individuals, being able to manage competing priorities.

Desirable

  • Previous experience of working at a senior level.
  • Experience of service redesign and user involvement.
  • Evidence of experience in writing and implementing business cases.
  • Evidence of working under pressure and in a time limited environment.

Skills, Abilities and Knowledge

Essential

  • Outstanding inter-personal skills.
  • Self-motivated and self-managing.
  • Ability to work independently and as part of a wider team.
  • Able to share knowledge and skills with others.
  • Ability to work collaboratively within diverse teams, in a variety of settings.

Desirable

  • Evidence of experience of audit, research and counselling skills.

Communication

Essential

  • Excellent negotiation and influencing skills.
  • Demonstrates a calm approach to problem solving and managing or influencing others.
  • Evidence of presenting contentious information at a variety of forums including board level meetings.
  • Able to maintain judgement and professionalism under pressure.
  • Evidence of adequate computer skills.

Desirable

  • Evidence of communicating information in a number of formats and at a variety of levels.
  • Evidence of using System one, care first or other local patient record systems.

Personal and People Development

Essential

  • Evidence of delegating work to others within the MDT.
  • Recognising potential in others.
  • Ability to manage a fast paced and time pressure service crossing the acute trust and community services.
  • Clear vision of the role and commitment to speciality.

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
  • Act as a role model, demonstrating a forward thinking, motivational and enthusiastic approach.
  • Demonstrate a reliable, non-judgemental approach to the workload, problem solving, prioritising and supporting others.
  • Committed to personal and team development.
  • Ability to demonstrate the organisational values and behaviours.

Other

Essential

  • The post holder will be required to work across a 7 day rota.
  • The post holder will be required to undertake and element of manual handling activities.
  • Must hold full and valid and driving licence and have access to a vehicle.
  • Able to communicate effectively in written and verbal English Language
Person Specification

Qualifications

Essential

  • Registration and qualification in a relevant professional discipline, such as Nursing, Social Work, physiotherapy, occupational therapy or paramedic sciences.
  • Diploma or degree in relevant profession.
  • Evidence of post graduate training in relevant field.
  • Evidence of a portfolio of CPD

Desirable

  • Masters Level
  • Evidence of accredited or validated post registration education, such as leadership, management modules.

Experience

Essential

  • Experience of working with older people or younger people with a range of complex needs
  • Experience of Emergency or Unplanned care.
  • Previous experience of change management and service development.
  • Experience of discharge planning and caseload management.
  • Evidence of exposure and experience in managing NHS priorities, processes and operational issues.
  • Evidence of implementing a range of human resources processes required for the management of staff, service development and supervision processes.
  • Experience of working with an integrated service.
  • Evidence of implementing change successfully.
  • Evidence of working across professional boundaries.
  • Evidence of working with a range of services, teams and individuals, being able to manage competing priorities.

Desirable

  • Previous experience of working at a senior level.
  • Experience of service redesign and user involvement.
  • Evidence of experience in writing and implementing business cases.
  • Evidence of working under pressure and in a time limited environment.

Skills, Abilities and Knowledge

Essential

  • Outstanding inter-personal skills.
  • Self-motivated and self-managing.
  • Ability to work independently and as part of a wider team.
  • Able to share knowledge and skills with others.
  • Ability to work collaboratively within diverse teams, in a variety of settings.

Desirable

  • Evidence of experience of audit, research and counselling skills.

Communication

Essential

  • Excellent negotiation and influencing skills.
  • Demonstrates a calm approach to problem solving and managing or influencing others.
  • Evidence of presenting contentious information at a variety of forums including board level meetings.
  • Able to maintain judgement and professionalism under pressure.
  • Evidence of adequate computer skills.

Desirable

  • Evidence of communicating information in a number of formats and at a variety of levels.
  • Evidence of using System one, care first or other local patient record systems.

Personal and People Development

Essential

  • Evidence of delegating work to others within the MDT.
  • Recognising potential in others.
  • Ability to manage a fast paced and time pressure service crossing the acute trust and community services.
  • Clear vision of the role and commitment to speciality.

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
  • Act as a role model, demonstrating a forward thinking, motivational and enthusiastic approach.
  • Demonstrate a reliable, non-judgemental approach to the workload, problem solving, prioritising and supporting others.
  • Committed to personal and team development.
  • Ability to demonstrate the organisational values and behaviours.

Other

Essential

  • The post holder will be required to work across a 7 day rota.
  • The post holder will be required to undertake and element of manual handling activities.
  • Must hold full and valid and driving licence and have access to a vehicle.
  • Able to communicate effectively in written and verbal English Language

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team Lead, Rapid Assessment & Frailty Team

Jackie Walls

jackie.walls@nchc.nhs.uk

01553613813

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7674865-RB

Job locations

Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET


Supporting documents

Privacy notice

Norfolk Community Health and Care NHS Trust's privacy notice (opens in a new tab)