Clinical Lead Nurse - Triage and Allocation (North Place)

Job responsibilities

Clinical

The post holder will need:

1. To be professionally and legally responsible and accountable for all aspects of the post holders work, including the management of people under the post holders professional care.

2. Assessment, planning, implementation and evaluation of all aspects of patient care, and development treatment/care plans that may need to be delivered from a range of options.

3. Review patients holistic needs, communicating highly complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan using advanced skills in both verbal/non-verbal communications.

4. Be aware of Assistive Technology and utilise it in patient care where appropriate.

5. Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.

6. Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment/care/management plan.

7. Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.

8. To participate as necessary in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.

9. Plan and organise specialist services within the integrated team.

10. Provide clinical expertise and advice to others, including Social Services, GPs and other agencies.

11. Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis.

12. Demonstrate dexterity and co-ordinate when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.

13. Will be exposed to bodily fluids, infected material, blood products on daily basis, therefore must utilise universal precautions and adhere to infection control policies.

14. Ensure informed consent is obtained prior to initiating interventions.

15. Work with staff to ensure competencies are maintained.

16. To maintain clinical credibility by acting regularly as a clinical practitioner in own area of expertise.

17. To provide patient focussed education, training and advice to patients, carers, other professionals and voluntary organisations.

18. To monitor, evaluate and modify intervention in order to measure progress and ensure effectiveness. To supplement this with the use of an outcome measure where appropriate.

19. To be responsible for the equipment used in carrying out clinical duties, and to adhere to department and Trust manual handling policies, and to ensure the safe use of equipment by others.

20. Monitoring equipment and supplies via the electronic ordering systems & request new equipment as appropriate.

21. To maintain an up to date record of equipment loaned or prescribed to patients ensuring Trusts policies and procedures are adhered to.

Professional

The post holder will:

1. Demonstrate leadership skills.

2. Accepts responsibility for the delivery of the service, to organise this effectively and efficiently with regard to clinical priorities and use of time.

3. Remain accountable for own professional actions as determined by the professional bodies.

4. Be accountable for work delegated to others within the team, ensuring staff are competent to undertake the delegated work.

5. To maintain waiting lists in accordance with the services procedures and actively work to reduce these through innovative changes to service delivery and appropriate challenge.

6. To inform the Locality Operations Manager of any variations to service delivery, changing priorities and needs, and their likely impact in relations to the need for service development. To work to resolve these issues with relevant others.

7. Be required to undertake risk assessments and act upon them appropriately.

8. To participate in Clinical Governance, Research and Development and Audit activities as required by line manager and the Locality Operations Manager.

9. Participate in evidence based practice, using research methodology.

10. To assist in the development of clinical standards, policies, procedures and further service developments.

11. To participate in the operational development, planning, and implementation of policy and service development as part of the services Clinical Governance Group, leading on delegated projects as required.

12. Instigate, and actively participate with the Clinical Operational Manager in the development of the operational strategy and project management.

13. Actively contribute to integrated team meetings and other meetings where appropriate, and chair meetings in the absence of the Clinical Operational Manager.

14. Develop and maintain effective working relationships and communication with all members of the organisation, other professional and agencies.

15. Contribute to working groups within the Locality and organisation.

16. Ensure effective use of resources, both financial and human, by members of the team.

17. Be aware of budget and ensure all effort is made to work within this.

18. The post holder will be expected to rotate within the hub, ensuring appropriate triaging and supporting triage nurses.

19. Ensure own paperwork and records are maintained, and also those maintained by the team.

20. Ensure the staff rota is developed and maintained on a monthly basis via E-Roster.

21. Support all team members within the integrated team, respecting them, their roles and contributions.

22. Participate in the recruitment process, using the opportunity to skill mix to meet the demands of the service.

23. Attend REAL and management Essential training as required to develop current job role.

24. Ensure working environment is conducive for learning and an appropriate learning experience for students.

25. Provide mentorship for students undertaking pre/post registration course.

26. Provide advice/training to team members.

Organisational

The post holder will:

1. Undertake mandatory training as required.
2. Partake in the Personal Development Review process.
3. Follow Trust policies, and local procedures.
4. Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.
5. Ensure absence reporting is undertaken as determined by Team Leader and Trust Policy.
6. Contribute to clinical audit as required.
7. Complete the staff survey as required.
8. Complete risk assessments and incident forms as required.
9. Take part in clinical supervision as per Trust Policy.

Qualifications

Essential

• 1st level degree or equivalent in Nursing
• RN with current NMC registration
• Mentorship preparation/ENB 998

Desirable

• Masters degree
• Independent/ supplementary prescribing qualification

Experience

Essential

• Experience of working at band 6 level within the community setting
• Evidence of good clinical and professional leadership skills
• Triage experience

Desirable

• Band 6 level within community setting

Personal and people Development

Essential

• Be aware of own limitations & able to gain support where necessary
• Strong commitment to service development & positive change
• Highly developed interpersonal skills with attention to details
• Influencing skills and ability to negotiate at all levels
• Experience of developing policies and procedures

Skills abilities and knowledge

Essential

• Knowledge of additional specialist areas through inhouse training & short courses
• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Ability to talk to patients & carers and members of the health care team
• Empathy & sensitivity
• Ability to use own initiative
• Good observational & reporting skills
• A team player
• Work flexibly to accommodate patient/service needs
• Be able to manoeuvre patients using handling aids

Desirable

• Be able to kneel, bend & stoop, and work in cramped environments
• Be able to manoeuvre limbs of around 5-6kg

Other

Essential

• Must hold full and valid UK driving licence and have access to a vehicle
• The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary.
• Will be able to make own travel arrangements to patients' homes, clinics, base and meetings etc., as required.
• Able to communicate effectively in written and verbal English language

Personal attributes

Essential

• Professional appearance
• Reliable

Communication

Essential

• Expert communication skills, able to address communication barriers
• Have Good IT/ keyboard skills
• Well-developed verbal and written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).