Norfolk Community Health and Care NHS Trust

Senior UCR Clinician

The closing date is 19 November 2025

Job summary

We have an exciting opportunity for a Registered Clinician to join the NorwichUrgent Community Response Team to lead in the delivery of high standards of health care to patients within their own place of residence by assessing, planning, implementing, and evaluating care in order to prevent avoidable admission to hospital and facilitating early supported discharge.You will be expected to lead conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.

This role will predominantly involve face to face nursing care and assessment within a patient's usual place of residence, with an element of Triage for the Urgent Community Response Team on a rota basis plus other supportive activities as part of the Multidisciplinary Team.

This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are 8am-8pm 365 days per year

Main duties of the job

As part of the Urgent Community Response Team you will be required:o To work within the Urgent Community Response Team to prevent unnecessaryadmission to hospital.o To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/orrehabilitation needs, to achieve quality of life and independence plus prevent avoidable admission where possible.o To act as the patients advocate, facilitating choice and patient empowerment.o To provide evidence based clinical/therapeutic interventions based on "best practice".o To work within the Urgent Community Response Team to support earlydischarge from hospital.o To work with all health care professionals, and statutory/non statutory agenciesto provide a seamless, integrated service to our service users.o To triage referrals on a rotational basis for the Urgent Community ResponseTeam.

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7576047-GP

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Job description

Job responsibilities

The post holder will:1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.3. Be aware of Assistive Technology and utilise where required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosisand treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanationsrequire adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers,incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met andcare co-ordinated appropriately.8. Be required to undertake risk assessments and act upon them appropriately.9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.10.Plan and organise specialist services within the Urgent Community ResponseTeam.11.Ensure activity data and clinical information is recorded on SystmOne andcompleted on a daily basis.12.Demonstrate dexterity and co-ordination when using specialist equipment andfine tools, advanced sensory skills, manual and mobilising skills.

Job description

Job responsibilities

The post holder will:1. Assess, plan, implement and evaluate all aspects of patient care, and developtreatment/care pathways that may need to be delivered from a range of options.2. Follow a holistic assessment, devise an individualised care pathway for eachpatient, modifying it as required.3. Be aware of Assistive Technology and utilise where required.4. Assess patients holistic needs, communicating complex and sensitiveinformation to patients and carers as to their assessment, diagnosis, prognosisand treatment plan.5. Where there are barriers to understanding, such as hearing impairment, mentalcapacity impairment and other difficulties in comprehension, explanationsrequire adjustments in order to gain understanding, consent and concordance.6. Establish and maintain therapeutic relationships with patients and carers,incorporating motivation, encouragement and confidence building to enablepatients to engage in their treatment/care/management plan.7. Liaise with GPs, Social Services, inpatient teams, other allied health careprofessionals and the voluntary sector to ensure identified needs are met andcare co-ordinated appropriately.8. Be required to undertake risk assessments and act upon them appropriately.9. Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. GoldStandard Framework.10.Plan and organise specialist services within the Urgent Community ResponseTeam.11.Ensure activity data and clinical information is recorded on SystmOne andcompleted on a daily basis.12.Demonstrate dexterity and co-ordination when using specialist equipment andfine tools, advanced sensory skills, manual and mobilising skills.

Person Specification

Qualifications

Essential

  • Registered general nurse or paramedic
  • Assessor/mentorship preparation
  • Current NMC registration or HCPC registration
  • Evidence of continuing professional development

Desirable

  • Consultation skills

Experience

Essential

  • Evidence of working at band 5 level within the community setting
  • Knowledge of additional specialist areas through in-house training & short courses

Skills

Essential

  • Good communicator
  • Highly motivated
  • Able to provide high standards of care
  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care & inputting data/patient records
  • A team player
  • Work flexibly to accommodate patient/service needs

Communication

Essential

  • Good communication skills
  • Good observational & reporting skills
  • Good interpersonal skills

Personal and people development

Essential

  • Professional appearance
  • Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
  • Be reliable

Personal attributes

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

  • Must hold full and valid and driving licence and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language
  • The post holder be required to work shifts over a seven day period
  • The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
Person Specification

Qualifications

Essential

  • Registered general nurse or paramedic
  • Assessor/mentorship preparation
  • Current NMC registration or HCPC registration
  • Evidence of continuing professional development

Desirable

  • Consultation skills

Experience

Essential

  • Evidence of working at band 5 level within the community setting
  • Knowledge of additional specialist areas through in-house training & short courses

Skills

Essential

  • Good communicator
  • Highly motivated
  • Able to provide high standards of care
  • Tact & diplomacy
  • Empathy & sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care & inputting data/patient records
  • A team player
  • Work flexibly to accommodate patient/service needs

Communication

Essential

  • Good communication skills
  • Good observational & reporting skills
  • Good interpersonal skills

Personal and people development

Essential

  • Professional appearance
  • Be able to kneel, bend & stoop, and work in cramped environments, manoeuvre limbs of around 5-6 kg, manoeuvre patients using handling aids
  • Be reliable

Personal attributes

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Other

Essential

  • Must hold full and valid and driving licence and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language
  • The post holder be required to work shifts over a seven day period
  • The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Operations Manager

Maisie Beastall

margaret.beastall@nchc.nhs.uk

Details

Date posted

27 October 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7576047-GP

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Supporting documents

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