Job summary
This is an exciting opportunity to assist in leading our ever changing and improving Unplanned Care Team, Triage team and Peripatetic Insulin Team in West Norfolk as a Clinical Lead based within West Triage and Allocation Hub in St James Clinics.
This role will predominantly involve face to face nursing care and assessment within a patient's usual place of residence, with an element of Triage for the Community Nursing Teams and Unplanned Care team on a rota basis as well as other supportive activities as part of the Multidisciplinary Team (MDT). Supporting Management in clinical supervisions, team development and appraisal, assisting with team dynamics changes and development.
You will be expected to support conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.
This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are, 8am-8pm, 365 days per year.
Main duties of the job
To undertake the role of management and leadership of the Triage, Unplanned Care Response and Peripatetic Insulin Teams ensuring the development and delivery of effective services that will improve the outcomes for patients.
To lead the triage team within the locality hub in the effective and timely triage of incoming referrals assessing the patient's needs, determining the priority of care and processing the referrals accordingly.
To undertake clinical duties to meet the needs of the service and ensure effective provision of safeguarding functions.
To contribute in the delivery of high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care. To facilitate/support Newly Qualified Nurses in their Preceptorship year.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C's "compassionate, inclusive and effective leadership at all levels", the CQC observed that our staff are well supported to make positive changes and innovations.
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
Leadership
The post holder will:
1. Line manage staff within a team
2. Identify and facilitate training needs of the integrated team via PDR and professional/clinical forums
3. Continue to develop and maintain own professional development.
4. Establish clinical credibility within the multi-disciplinary team and act as a role model for clinical excellence.
5. Use effective communication, negotiating and influencing skills to introduce new systems of working to improve the pathway of patients
6. Provide high quality reports and data on clinical activity.
7. Encourage and support innovation, sharing of expertise and new ways of working within the multi-disciplinary team to meet the needs of patients.
8. Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.
9. Ensure Trusts behaviour framework is utilised when managing and supervising staff, and that behaviours are embraced and embedded within the team.
Please see attached Job Description / Person Specification.
Job description
Job responsibilities
Leadership
The post holder will:
1. Line manage staff within a team
2. Identify and facilitate training needs of the integrated team via PDR and professional/clinical forums
3. Continue to develop and maintain own professional development.
4. Establish clinical credibility within the multi-disciplinary team and act as a role model for clinical excellence.
5. Use effective communication, negotiating and influencing skills to introduce new systems of working to improve the pathway of patients
6. Provide high quality reports and data on clinical activity.
7. Encourage and support innovation, sharing of expertise and new ways of working within the multi-disciplinary team to meet the needs of patients.
8. Be aware of Trusts behaviour framework and ensure behaviours are embedded in role.
9. Ensure Trusts behaviour framework is utilised when managing and supervising staff, and that behaviours are embraced and embedded within the team.
Please see attached Job Description / Person Specification.
Person Specification
Qualifications
Essential
- RGN and current NMC registration
- 1st Level degree
- Evidence of continuing professional development and its application
Desirable
- Evidence of specialist clinical expertise within a relevant area such as COPD, Heart Failure
- Master's degree incorporating Advanced Clinical Practice and Independent Prescribing (or willingness to undertake)
Experience
Essential
- Post qualification experience including previous experience at least at Band 6 level.
- Experience of multidisciplinary and partnership working in acute and community settings
- Advanced understanding of clinical conditions and clinical experience in managing long-term conditions
- Implementing change
- Clinical Supervisor
Desirable
- Teaching in Clinical Practice
- Contribution to service planning
- Experience of audit
Skills, Abilities and Knowledge
Essential
- Broad range of clinical skills
- An understanding of wider NHS and social care issues
- An understanding of intensive case management and systems for case finding
- Ability to influence and motivate staff at all levels
- Effective presentation skills
- Competent in use of IT
- Ability to prioritise and work to deadlines
Desirable
- Ability to use and interpret information
Communication
Essential
- Demonstrates excellent interpersonal, communication and negotiation skills
- Demonstrates strong leadership skills
Personal and People Development
Essential
- Evidence of strong interdisciplinary and multiagency team working
- Innovative
- Flexible and committed
- Ability to work autonomously and to use initiative
Other
Essential
- Will be required to work shifts.
- Must hold full and valid driving licence and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Person Specification
Qualifications
Essential
- RGN and current NMC registration
- 1st Level degree
- Evidence of continuing professional development and its application
Desirable
- Evidence of specialist clinical expertise within a relevant area such as COPD, Heart Failure
- Master's degree incorporating Advanced Clinical Practice and Independent Prescribing (or willingness to undertake)
Experience
Essential
- Post qualification experience including previous experience at least at Band 6 level.
- Experience of multidisciplinary and partnership working in acute and community settings
- Advanced understanding of clinical conditions and clinical experience in managing long-term conditions
- Implementing change
- Clinical Supervisor
Desirable
- Teaching in Clinical Practice
- Contribution to service planning
- Experience of audit
Skills, Abilities and Knowledge
Essential
- Broad range of clinical skills
- An understanding of wider NHS and social care issues
- An understanding of intensive case management and systems for case finding
- Ability to influence and motivate staff at all levels
- Effective presentation skills
- Competent in use of IT
- Ability to prioritise and work to deadlines
Desirable
- Ability to use and interpret information
Communication
Essential
- Demonstrates excellent interpersonal, communication and negotiation skills
- Demonstrates strong leadership skills
Personal and People Development
Essential
- Evidence of strong interdisciplinary and multiagency team working
- Innovative
- Flexible and committed
- Ability to work autonomously and to use initiative
Other
Essential
- Will be required to work shifts.
- Must hold full and valid driving licence and have access to a vehicle
- Able to communicate effectively in written and verbal English Language
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
