Norfolk Community Health and Care NHS Trust

Community Nurse - Out of Hours

The closing date is 20 October 2025

Job summary

We have an exciting opportunity for an enthusiastic nurse to join the Out of Hours Teams based at Norwich Community Hospital and St James' Kings Lynn.

The Out of Hours team is an Urgent Response Community Nursing Service working overnight in Norfolk and Waveney. Our Aim is to avoid admissions to the acute setting by providing urgent community nursing care.

We cover all areas in Norfolk and Waveney, in teams, every night with the coordination team based at Norwich Community Hospital. We work in partnership with East Coast Community Healthcare to deliver care across Great Yarmouth and Waveney.

Main duties of the job

To contribute to the delivery of high standards of health care to patients within theirown place of residence by assessing, planning, implementing and evaluating care,in order to prevent avoidable admission to hospital and facilitating early supporteddischarge.

You will be expected to support conversations with the wider Urgent Community Response (UCR) Multidisciplinary Team (MDT) on a regular basis enabling safe, appropriate and patient centred care to be delivered to this complex patient group.

This role will predominantly involve face to face nursing care and assessment within a patient's usual place of residence, with an element of Triage and allocation for the Urgent Community Response Team on a rota basis as well as other supportive activities as part of the Multidisciplinary Team (MDT).

This is a 7 day a week service and some weekend working will be expected. Hours of service delivery are, 8pm-8am, 365 days per year.

About us

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment.

As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing.

The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7484126-AB

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Job description

Job responsibilities

Main Duties & Responsibilities

  • To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
  • To assess and prescribe care pathways for patients in a crisis situation with long termconditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs,to achieve quality of life and independence where possible, with support from Seniorcolleagues within the wider Urgent Community Response Team.
  • To act as the patients advocate, facilitating choice and patient empowerment.
  • To provide evidence based clinical/therapeutic interventions based on best practice.
  • To work within the Urgent Community Response Team to support early discharge fromhospital.
  • To work with all health care professionals, and statutory/non statutory agencies toprovide a seamless, integrated service to our service users.
  • To triage and allocate referrals on a rotational basis for the Urgent CommunityResponse Team.

Job description

Job responsibilities

Main Duties & Responsibilities

  • To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
  • To assess and prescribe care pathways for patients in a crisis situation with long termconditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs,to achieve quality of life and independence where possible, with support from Seniorcolleagues within the wider Urgent Community Response Team.
  • To act as the patients advocate, facilitating choice and patient empowerment.
  • To provide evidence based clinical/therapeutic interventions based on best practice.
  • To work within the Urgent Community Response Team to support early discharge fromhospital.
  • To work with all health care professionals, and statutory/non statutory agencies toprovide a seamless, integrated service to our service users.
  • To triage and allocate referrals on a rotational basis for the Urgent CommunityResponse Team.

Person Specification

Experience

Essential

  • Experience of working within the community or acute setting
  • Attendance at inhouse training & short courses

Desirable

  • Admission Avoidance

Qualifications

Essential

  • Diploma or 1st level degree in Nursing or equivalent
  • RN Qualification
  • Current NMC registration
  • Evidence of continuing professional development

Desirable

  • Assessor/mentorship preparation; ENB 998 or equivalent

Other

Essential

  • The post holder will need to be passed fit to be able to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
  • Must hold full and valid and driving licence and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language
  • Be able to: Kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5-6 kg
  • Manoeuvre patients using handling aids

Skills, Abilities and Knowledge

Essential

  • Good communicator
  • Highly motivated
  • Able to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care and inputting data/patient records
  • A team player
  • Work flexibly to accommodate patient/service needs
  • A team player

Communication

Essential

  • Good communication skills
  • Good interpersonal skills
  • Good observational & reporting skills

Personal Attributes / Behaviours

Essential

  • Professional appearance
  • Be reliable
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of young people/vulnerable adults
Person Specification

Experience

Essential

  • Experience of working within the community or acute setting
  • Attendance at inhouse training & short courses

Desirable

  • Admission Avoidance

Qualifications

Essential

  • Diploma or 1st level degree in Nursing or equivalent
  • RN Qualification
  • Current NMC registration
  • Evidence of continuing professional development

Desirable

  • Assessor/mentorship preparation; ENB 998 or equivalent

Other

Essential

  • The post holder will need to be passed fit to be able to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary
  • Must hold full and valid and driving licence and have access to a vehicle
  • Able to communicate effectively in written and verbal English Language
  • Be able to: Kneel, bend & stoop, and work in cramped environments
  • Manoeuvre limbs of around 5-6 kg
  • Manoeuvre patients using handling aids

Skills, Abilities and Knowledge

Essential

  • Good communicator
  • Highly motivated
  • Able to provide high standards of care
  • Tact and diplomacy
  • Empathy and sensitivity
  • Ability to use own initiative
  • Ability to manage stressful situations
  • Concentrate when undertaking patient care and inputting data/patient records
  • A team player
  • Work flexibly to accommodate patient/service needs
  • A team player

Communication

Essential

  • Good communication skills
  • Good interpersonal skills
  • Good observational & reporting skills

Personal Attributes / Behaviours

Essential

  • Professional appearance
  • Be reliable
  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of young people/vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Lead

Kim Clulow

kim.clulow@nchc.nhs.uk

Details

Date posted

30 September 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

839-7484126-AB

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Supporting documents

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