Norfolk Community Health and Care NHS Trust

Children’s Community Nursing Support Worker

The closing date is 14 August 2025

Job summary

The post holder will be part of the Children's Community Nursing Team and will support the team with delivery of high standards of health care to Children and Young People in the community setting.

Main duties of the job

The main elements of the role are to ensure that stock levels are maintained to facilitate nursing care by qualified team members, and distribution of clinical supplies and equipment to families. They will also be responsible for ensuring medical devices are maintained in good working order, including cleaning and decontamination in line with local policy, ensuing service schedule is maintained.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.'

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

839-7385840-RB

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Job description

Job responsibilities

Maintain clinical stock levels for the nursing team by sourcing, ordering and receipting goods using SBS Oracle, ensuring resources are available in a financially sustainable way.

2. Report any discrepancies to the relevant agency within the appropriate time frame, and monitor progress until the item is received or the order cancelled.

3. Maintain clinical stock cupboards to a high standard, ensuring stock is tidy, within date and rotated effectively.

4. Help with distributing clinical stock/consumables to families when needed and maintain records of all associated costs for supplies for patients.

5. Prepare packs for nursing staff to take on visits, ensuring all necessary equipment and materials are included for procedures such as blood sampling and dressing changes. (Preparation only NOT for job holder to complete task)

6. Daily checking of fridge and ambient cabinet temperatures, recording action taken if temperatures fall outside of given parameters.

7. Undertake daily visual check of defibrillator and complete a monthly Battery Self-Test. Document on checklist. Troubleshoot any faults and report any that cannot be corrected immediately to Clinical Engineering Dept.

8. Maintain accurate records to monitor the location and servicing dates of medical devices, supporting the collection and return of equipment to families where needed.

9. Be responsible for ensuring that equipment and medical devices are maintained in good working order at all times, including cleaning and decontamination in line with local policy. Ensure prompt servicing, repair or replacement as appropriate in collaboration with Clinical Engineering Department.

10. Plan and prioritise own visits to patients homes to collect/deliver medical devices/consumables. Document within SystmOne in line with Trust policy.

11. Ensure all medical devices allocated to the team are available for annual Planned Preventive Maintenance (PPM) checks. Update departmental records accordingly.

12. Dispose of clinical waste in accordance with infection control policies and Health & Safety regulations.

13. Identify maintenance issues and promptly raise work requests with the Norse Helpdesk to ensure timely repairs and upkeep of facilities.

14. Answer the telephone and convey messages to the relevant clinician via SystmOne Tasks.

15. Effectively communicate with all relevant parties to ensure continuity of patient care.

16. Ensure that the patients privacy and dignity is respected, and confidentiality maintained at all times.

17. Attend and contribute to team meetings.

18. Participate in regular clinical/management supervision and annual Performance Development Reviews.

19. Attend appropriate training and development courses as identified at supervision/PDP meetings. Demonstrate a commitment to keeping skills and competence up to date.

20. Undertake any other duties commensurate with the post.

21. To be aware of and adhere to all Trust policies / procedures.

Job description

Job responsibilities

Maintain clinical stock levels for the nursing team by sourcing, ordering and receipting goods using SBS Oracle, ensuring resources are available in a financially sustainable way.

2. Report any discrepancies to the relevant agency within the appropriate time frame, and monitor progress until the item is received or the order cancelled.

3. Maintain clinical stock cupboards to a high standard, ensuring stock is tidy, within date and rotated effectively.

4. Help with distributing clinical stock/consumables to families when needed and maintain records of all associated costs for supplies for patients.

5. Prepare packs for nursing staff to take on visits, ensuring all necessary equipment and materials are included for procedures such as blood sampling and dressing changes. (Preparation only NOT for job holder to complete task)

6. Daily checking of fridge and ambient cabinet temperatures, recording action taken if temperatures fall outside of given parameters.

7. Undertake daily visual check of defibrillator and complete a monthly Battery Self-Test. Document on checklist. Troubleshoot any faults and report any that cannot be corrected immediately to Clinical Engineering Dept.

8. Maintain accurate records to monitor the location and servicing dates of medical devices, supporting the collection and return of equipment to families where needed.

9. Be responsible for ensuring that equipment and medical devices are maintained in good working order at all times, including cleaning and decontamination in line with local policy. Ensure prompt servicing, repair or replacement as appropriate in collaboration with Clinical Engineering Department.

10. Plan and prioritise own visits to patients homes to collect/deliver medical devices/consumables. Document within SystmOne in line with Trust policy.

11. Ensure all medical devices allocated to the team are available for annual Planned Preventive Maintenance (PPM) checks. Update departmental records accordingly.

12. Dispose of clinical waste in accordance with infection control policies and Health & Safety regulations.

13. Identify maintenance issues and promptly raise work requests with the Norse Helpdesk to ensure timely repairs and upkeep of facilities.

14. Answer the telephone and convey messages to the relevant clinician via SystmOne Tasks.

15. Effectively communicate with all relevant parties to ensure continuity of patient care.

16. Ensure that the patients privacy and dignity is respected, and confidentiality maintained at all times.

17. Attend and contribute to team meetings.

18. Participate in regular clinical/management supervision and annual Performance Development Reviews.

19. Attend appropriate training and development courses as identified at supervision/PDP meetings. Demonstrate a commitment to keeping skills and competence up to date.

20. Undertake any other duties commensurate with the post.

21. To be aware of and adhere to all Trust policies / procedures.

Person Specification

Qualifications

Essential

  • oGCSE or equivalent. English and Mathematics (Level 4 or above or equivalent)

Desirable

  • oEvidence of recent training / learning

Experience

Essential

  • oProven experience of working as part of a team.
  • oExperience of stock control.

Desirable

  • oPrevious experience of working in a health care setting.
  • oKnowledge and understanding of computerised patient's administration systems, e.g SystmOne.
  • oPrevious experience of SBS Oracle.

Skills, Abilities and Knowledge

Essential

  • oIT skills
  • oArticulate, calm polite and well-motivated with a positive attitude to customer care.
  • oLiteracy skills
  • oAbility to work as part of a team
  • oProven ability to work on own initiative without direct supervision, prioritising and managing own workload.
  • oGood organisational skills

Desirable

  • oKnow how to work within a budget.

Communication

Essential

  • oGood communication skills with Families and professionals.
  • oGood interpersonal skills.
  • oAble to communicate effectively in written and verbal English language.
Person Specification

Qualifications

Essential

  • oGCSE or equivalent. English and Mathematics (Level 4 or above or equivalent)

Desirable

  • oEvidence of recent training / learning

Experience

Essential

  • oProven experience of working as part of a team.
  • oExperience of stock control.

Desirable

  • oPrevious experience of working in a health care setting.
  • oKnowledge and understanding of computerised patient's administration systems, e.g SystmOne.
  • oPrevious experience of SBS Oracle.

Skills, Abilities and Knowledge

Essential

  • oIT skills
  • oArticulate, calm polite and well-motivated with a positive attitude to customer care.
  • oLiteracy skills
  • oAbility to work as part of a team
  • oProven ability to work on own initiative without direct supervision, prioritising and managing own workload.
  • oGood organisational skills

Desirable

  • oKnow how to work within a budget.

Communication

Essential

  • oGood communication skills with Families and professionals.
  • oGood interpersonal skills.
  • oAble to communicate effectively in written and verbal English language.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Childrens Community Nurse

Charlotte Middleton

charlotte.middleton@nchc.nhs.uk

01603508943

Details

Date posted

31 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

839-7385840-RB

Job locations

Norwich Community Hospital

Bowthorpe Road

Norwich

NR2 3TU


Supporting documents

Privacy notice

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