Job summary
We have an new and exciting, permanent, 3 day (22.5hour) opportunity for someone to join the Norfolk & Suffolk Environmental Controls multi-disciplinary team based at the Colman Centre, Norwich, as a Band 5 Clinical Technician. We are looking for a passionate, caring and innovative Clinical Technician to join our friendly and dynamic team. The post holder will help support our patients with profound physical disabilities to use electronic assistive technology, enabling them to live with a degree of independence in their homes. You will be joining a specialist, knowledgeable and supportive team striving to meet our patients needs in the Norfolk and Suffolk areas.
Main duties of the job
This post will be part of the Norfolk and Suffolk Environmental Controls clinical team. The post holder will give technical expertise and support to the team which provides electronic assistive technology equipment to children and adults with complex physical disabilities. They will be required to provide installation, configuration, repair and maintenance to a wide range of specialist devices and accessories, often within the patients' homes.
Main duties of the job
- To provide technical support, training and guidance to patient's and professionals as required.
- To install, maintain and repair specialist Environmental Controls equipment appropriately to meet patient's need.
- To be responsible for management of the Norfolk and Suffolk Environmental Controls equipment.
- To understand the technical aspects of how environmental controls can interface with computers, wheelchairs and Alternative and Augmentative Communication systems, nurse call systems, etc. and to work with other agencies to enable interfacing when required.
- To work autonomously as the only Environmental Controls Clinical Technician for the team and within the Trust.
- To keep abreast of clinical and technical developments in environmental controls, including commercially available technology.
About us
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title
Job description
Job responsibilities
Please see attached Clinical Technician job description and person specification for further information.
Job description
Job responsibilities
Please see attached Clinical Technician job description and person specification for further information.
Person Specification
Qualifications
Essential
- GCSE Maths and English or equivalent.
- HND in Electronics or Engineering or similar qualification with knowledge, gained during working in the field.
Desirable
- Evidence of regular participation in formal and informal technical training throughout career.
Experience
Essential
- Installing, maintaining, repairing a variety of electrical/mechanical equipment.
- Experience of providing face to face, customer or patient service.
Desirable
- Experience working within health or social care offering support to patients/clients.
- Experience of working with patients with complex disabilities.
- Experience of working with assistive technology.
Skills
Essential
- Ability to install, repair and maintain electrical and electronic and computer-based systems. Competent in using a variety of computer operating systems.
- Ability to write comprehensive current records and to input data accurately and in a timely way.
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of equipment.
- Mechanical engineering skills including the use of test and measuring equipment, assembly and bonding of components, use of technical manuals and drawings.
- Ability to use computers to use Word, Excel and PowerPoint and to input and extract data from the Trust I.T. systems.
Desirable
- Ability to adapt or create Environmental Control Systems using a modular approach, ensuring that components are safe, compatible, and offer a bespoke solution to the patient.
- Knowledge of relevant legislation, technical and quality national standards, national and professional guidance. Knowledge of test procedures used to verify the performance and safety of a range of clinical equipment. This will include being able to analyse basic measurement results in order to identify operational or safety deficiencies.
Communication
Essential
- Ability to communicate verbal information clearly to patients, carers and professionals.
- Ability to adapt communication style to meet patient's needs.
- Ability to communicate with tact and diplomacy.
Desirable
- Ability to relate appropriately and to adapt communication to people with complex needs and those caring for them.
Personal and People Development
Essential
- Ability to problem solve and take decisions within the remit of the job role and to seek advice as appropriate.
- Be flexible and able to adapt to changing and unpredictable work priorities and to meet the needs of the patient/service.
- Ability to plan and organise own work within service deadlines.
- Ability to work well as part of a team and individually.
- Proof of own personal development.
- Enthusiastic and motivated.
- Committed to providing the best possible service to patients.
Desirable
- Ability to work with people who have complex disability, having sensitivity and patience in responding to patients' needs.
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Awareness of need to respect confidentiality, privacy and dignity of the patient.
- Care, Respect and Dignity
- Work together in the community
- Integrity
- Taking Ownership
- Innovation, Flexibility and Resilience
Other
Essential
- Ability to move and handle equipment and work in confined spaces/ the post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary.
- Ability to use fine tools to adjust and fit equipment, components and switches.
- Concentration is required when undertaking assessments and writing reports.
- Must hold full and valid driving licence and have access to a vehicle.
- Able to communicate effectively in written and verbal English Language.
Person Specification
Qualifications
Essential
- GCSE Maths and English or equivalent.
- HND in Electronics or Engineering or similar qualification with knowledge, gained during working in the field.
Desirable
- Evidence of regular participation in formal and informal technical training throughout career.
Experience
Essential
- Installing, maintaining, repairing a variety of electrical/mechanical equipment.
- Experience of providing face to face, customer or patient service.
Desirable
- Experience working within health or social care offering support to patients/clients.
- Experience of working with patients with complex disabilities.
- Experience of working with assistive technology.
Skills
Essential
- Ability to install, repair and maintain electrical and electronic and computer-based systems. Competent in using a variety of computer operating systems.
- Ability to write comprehensive current records and to input data accurately and in a timely way.
- Knowledge and understanding of the risks to patients and staff arising from the use of a range of equipment.
- Mechanical engineering skills including the use of test and measuring equipment, assembly and bonding of components, use of technical manuals and drawings.
- Ability to use computers to use Word, Excel and PowerPoint and to input and extract data from the Trust I.T. systems.
Desirable
- Ability to adapt or create Environmental Control Systems using a modular approach, ensuring that components are safe, compatible, and offer a bespoke solution to the patient.
- Knowledge of relevant legislation, technical and quality national standards, national and professional guidance. Knowledge of test procedures used to verify the performance and safety of a range of clinical equipment. This will include being able to analyse basic measurement results in order to identify operational or safety deficiencies.
Communication
Essential
- Ability to communicate verbal information clearly to patients, carers and professionals.
- Ability to adapt communication style to meet patient's needs.
- Ability to communicate with tact and diplomacy.
Desirable
- Ability to relate appropriately and to adapt communication to people with complex needs and those caring for them.
Personal and People Development
Essential
- Ability to problem solve and take decisions within the remit of the job role and to seek advice as appropriate.
- Be flexible and able to adapt to changing and unpredictable work priorities and to meet the needs of the patient/service.
- Ability to plan and organise own work within service deadlines.
- Ability to work well as part of a team and individually.
- Proof of own personal development.
- Enthusiastic and motivated.
- Committed to providing the best possible service to patients.
Desirable
- Ability to work with people who have complex disability, having sensitivity and patience in responding to patients' needs.
Personal Attributes / Behaviours
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
- Awareness of need to respect confidentiality, privacy and dignity of the patient.
- Care, Respect and Dignity
- Work together in the community
- Integrity
- Taking Ownership
- Innovation, Flexibility and Resilience
Other
Essential
- Ability to move and handle equipment and work in confined spaces/ the post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary.
- Ability to use fine tools to adjust and fit equipment, components and switches.
- Concentration is required when undertaking assessments and writing reports.
- Must hold full and valid driving licence and have access to a vehicle.
- Able to communicate effectively in written and verbal English Language.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
