Norfolk Community Health and Care NHS Trust

Service Lead - Neurology in Long Term Conditions & Pulmonary Rehab

The closing date is 25 August 2025

Job summary

To be responsible for the development of Neurology in Long Term Conditions and Pulmonary Rehabilitation within NCH&C. To provide professional leadership for those teams within the Trust, supporting patient flow and effective resource utilisation within the organisation and providing a point of liaison between NCH&C and partner organisations.

Main duties of the job

To provide professional leadership and line management to defined teams, fostering quality care, high workforce morale and productive services.

To coordinate and support effective clinical practice, procedures or systems where an interface crosses organisational boundaries between primary and secondary care.

To lead on delegated projects within the organisation and support the implementation of new strategies relevant to the service.

To work closely with senior management teams and team leaders to be proactive in ensuring the efficient management of patient flow.

For a more complete list of duties, please see the job description.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Home or remote working

Reference number

839-7345597-RB

Job locations

St James' Clinic

King's Lynn

PE30 5NU


Job description

Job responsibilities

To manage the Trusts Neurology in Long Term Condition and Pulmonary Rehabilitation Working with team leads and staff across the North, South, West and Norwich Localities.

To be responsible for monitoring and managing the governance of these teams and the services they deliver to include incidents, risks, alerts, quality issue reports, complaints, compliments and patient feedback systems.

To identify service development opportunities / projects with the support of the Locality Operations Director and lead on the change process to achieve a positive patient outcome.

Monitor service activity across areas of responsibility and ensure that quality, objectives, standards and performance are in accordance with agreed targets and if there is a recognised variance to act on this to resolve any issues.

For a more complete list of duties, please see the job description.

Job description

Job responsibilities

To manage the Trusts Neurology in Long Term Condition and Pulmonary Rehabilitation Working with team leads and staff across the North, South, West and Norwich Localities.

To be responsible for monitoring and managing the governance of these teams and the services they deliver to include incidents, risks, alerts, quality issue reports, complaints, compliments and patient feedback systems.

To identify service development opportunities / projects with the support of the Locality Operations Director and lead on the change process to achieve a positive patient outcome.

Monitor service activity across areas of responsibility and ensure that quality, objectives, standards and performance are in accordance with agreed targets and if there is a recognised variance to act on this to resolve any issues.

For a more complete list of duties, please see the job description.

Person Specification

Qualifications

Essential

  • Clinical registration
  • 1st Level Degree (or equivalent experience)
  • Management or leadership course
  • Evidence of post registration continuing professional development

Desirable

  • Commitment to achieve Master's Level

Experience

Essential

  • Management of an integrated / multidisciplinary team
  • Extensive experience at Band 7 or above
  • Current experience of clinical practice in a relevant care setting
  • Experience of working in partnership with multidisciplinary team
  • Demonstrable experience of managing change within a clinical environment
  • Knowledge of current developments in the health Acute sectors service and political awareness of the NHS
  • Ability to both influence and work across professional boundaries
  • Experience of developing a multidisciplinary team
  • Experience of managing a clinical team including human resources
  • Experience of analysing service delivery and managing any variance

Desirable

  • Experience of managing patient flow at organisational level
  • Relevant Band 7 / 8 experience in community and acute sectors

Skills, Abilities and Knowledge

Essential

  • Demonstrable commitment to and expertise in own registered speciality
  • Highly developed interpersonal skills with attention to detail
  • Experience of developing policies and procedures
  • Computer literate
  • Knowledge of standard setting and audit process
  • Financial management experience and responsibility

Communication

Essential

  • Well-developed verbal and written communication skills
  • Influencing skills and ability to negotiate at all levels

Personal and People Development

Essential

  • Experience of staff recruitment, induction, career development and appraisal
  • Experience of strategic deployment of workforce to deliver a service

Personal Attributes / Behaviours

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults

Other

Essential

  • Able to work flexibly to meet the needs of the service
  • Demonstrate recent achievements at work
  • Able to work under pressure to meet deadlines
  • Able to work sensibly and collaboratively across organisational and professional boundaries, recognising changes in circumstances and to incorporate them into practice
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
  • Able to make own travel arrangements to meet the needs of the service / patients
Person Specification

Qualifications

Essential

  • Clinical registration
  • 1st Level Degree (or equivalent experience)
  • Management or leadership course
  • Evidence of post registration continuing professional development

Desirable

  • Commitment to achieve Master's Level

Experience

Essential

  • Management of an integrated / multidisciplinary team
  • Extensive experience at Band 7 or above
  • Current experience of clinical practice in a relevant care setting
  • Experience of working in partnership with multidisciplinary team
  • Demonstrable experience of managing change within a clinical environment
  • Knowledge of current developments in the health Acute sectors service and political awareness of the NHS
  • Ability to both influence and work across professional boundaries
  • Experience of developing a multidisciplinary team
  • Experience of managing a clinical team including human resources
  • Experience of analysing service delivery and managing any variance

Desirable

  • Experience of managing patient flow at organisational level
  • Relevant Band 7 / 8 experience in community and acute sectors

Skills, Abilities and Knowledge

Essential

  • Demonstrable commitment to and expertise in own registered speciality
  • Highly developed interpersonal skills with attention to detail
  • Experience of developing policies and procedures
  • Computer literate
  • Knowledge of standard setting and audit process
  • Financial management experience and responsibility

Communication

Essential

  • Well-developed verbal and written communication skills
  • Influencing skills and ability to negotiate at all levels

Personal and People Development

Essential

  • Experience of staff recruitment, induction, career development and appraisal
  • Experience of strategic deployment of workforce to deliver a service

Personal Attributes / Behaviours

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people / vulnerable adults

Other

Essential

  • Able to work flexibly to meet the needs of the service
  • Demonstrate recent achievements at work
  • Able to work under pressure to meet deadlines
  • Able to work sensibly and collaboratively across organisational and professional boundaries, recognising changes in circumstances and to incorporate them into practice
  • Demonstrates awareness of priorities, deals with workload, adapts to changing requirements and uses initiative
  • Able to make own travel arrangements to meet the needs of the service / patients

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

St James' Clinic

King's Lynn

PE30 5NU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

St James' Clinic

King's Lynn

PE30 5NU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Pathway Lead for LTCs & Specialist Nursing

Kate Fellowes

kate.fellowes@nchc.nhs.uk

Details

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time, Job share, Flexible working, Home or remote working

Reference number

839-7345597-RB

Job locations

St James' Clinic

King's Lynn

PE30 5NU


Supporting documents

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