Norfolk Community Health and Care NHS Trust

Apprentice Healthcare Assistant

The closing date is 17 July 2025

Job summary

Take your first step on the pathway to a rewarding career within the NHS. Benefit from stability, security and commitment to career development.The Apprentice Healthcare Assistant could be your entry into a variety of clinical roles within the organisation.

We are looking to appoint enthusiastic and well-motivated people to multiple Apprentice Healthcare Assistant positions across Norfolk.

Upon successful completion you will receive a nationally recognised Level 2 Healthcare Support Worker Apprenticeship qualification. This is a 14 month role of fixed term, with a guaranteed position as a Band 3 Clinical Support Worker within the Trust, subject to successful completion. The guaranteed job will be offered subject to successful completion of the apprenticeship; set clinical competences required to meet a band 3 role and, demonstration of appropriate conduct.

We have positions available across Norfolk within our inpatient units. Our inpatient units who have vacancies are located in:

  • Norwich - multiple sites
  • Wymondham
  • High Kelling, nr. Holt

Main duties of the job

Under the direction of the Registered Nurse, work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NCH&C's Values and Behaviour Framework.

This job description is to be read in conjunction with the core skills list for this particular role.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

We welcome applications from people who share our values of Compassion, Community and Creativity, and can help us deliver outstanding care in our local area.

As an organisation we support the following initiatives:

  • Disability Confident Employer
  • Age Positive
  • Step in to Health
  • Mindful Employer - Being positive about mental health
  • Armed Forces Covenant - Bronze award
  • Carers Friendly Tick Award

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

£17,125 to £24,465 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

839-7274354-GP

Job locations

Various locations across Norfolk

Norfolk

NR2 3TU


Job description

Job responsibilities

To accurately and promptly carry out the instructions of the Registered Nurse (RN) or appropriate individual (AI) (RN) who is professionally accountable for the delivery of care.

2.To carry out duties as specified in within the trusts Approved Core Task List (page 5) for Health Care Assistant

3.To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.

4.To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities

5.To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.

6.To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

7.To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

8.To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.

9.Provide and deliver a high standard of individualised personal nursing care.

10.To keep the clinical area clean and tidy maintaining a safe environment

11.To adhere to trust infection control procedures.

12.To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN or AI.

13.To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN or AI

14.To support relatives under the guidance of a RN or AI

15.To assist with the discharge preparation for patients directed by RN (AI) and or member of Multidisciplinary Team (MDT)

Job description

Job responsibilities

To accurately and promptly carry out the instructions of the Registered Nurse (RN) or appropriate individual (AI) (RN) who is professionally accountable for the delivery of care.

2.To carry out duties as specified in within the trusts Approved Core Task List (page 5) for Health Care Assistant

3.To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.

4.To support patients emotional well-being by supporting positive conversations, actively encouraging participation in ward-based activities

5.To accurately document all care delivered to patients, including recording documentation electronically on trust systems maintaining confidentiality at all times.

6.To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.

7.To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.

8.To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.

9.Provide and deliver a high standard of individualised personal nursing care.

10.To keep the clinical area clean and tidy maintaining a safe environment

11.To adhere to trust infection control procedures.

12.To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN or AI.

13.To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN or AI

14.To support relatives under the guidance of a RN or AI

15.To assist with the discharge preparation for patients directed by RN (AI) and or member of Multidisciplinary Team (MDT)

Person Specification

Qualifications

Essential

  • Education and passed GCSE level in English and Mathematics or equivalent

Experience

Essential

  • An interest in working in a nursing/Care Assistant role

Desirable

  • Some previous experience in a nursing/Care Assistant role

Skills, Abilities and Knowledge

Essential

  • Evidence of good organisational skills
  • Evidence of basic I.T. and computer skills
  • Evidence of good communication skills with others
  • Evidence of basic numeracy and literacy skills

Communication

Essential

  • Evidence of effective written communication

Personal and People Development

Essential

  • Evidence of caring personality
  • Evidence of sensitivity and tolerance
  • Resilient / able to manage difficult situations

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to respond to change in a positive way
  • Flexible approach
  • Ability to work as part of a team

Other

Essential

  • Able to make own travelling arrangements
  • Maybe required to work up to 12.5 hour day/night shift patterns (age dependant)
Person Specification

Qualifications

Essential

  • Education and passed GCSE level in English and Mathematics or equivalent

Experience

Essential

  • An interest in working in a nursing/Care Assistant role

Desirable

  • Some previous experience in a nursing/Care Assistant role

Skills, Abilities and Knowledge

Essential

  • Evidence of good organisational skills
  • Evidence of basic I.T. and computer skills
  • Evidence of good communication skills with others
  • Evidence of basic numeracy and literacy skills

Communication

Essential

  • Evidence of effective written communication

Personal and People Development

Essential

  • Evidence of caring personality
  • Evidence of sensitivity and tolerance
  • Resilient / able to manage difficult situations

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to respond to change in a positive way
  • Flexible approach
  • Ability to work as part of a team

Other

Essential

  • Able to make own travelling arrangements
  • Maybe required to work up to 12.5 hour day/night shift patterns (age dependant)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Various locations across Norfolk

Norfolk

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Various locations across Norfolk

Norfolk

NR2 3TU


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Career Development

Career Development

careerdevelopment@nchc.nhs.uk

01603272593

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

£17,125 to £24,465 a year per annum

Contract

Fixed term

Duration

14 months

Working pattern

Full-time

Reference number

839-7274354-GP

Job locations

Various locations across Norfolk

Norfolk

NR2 3TU


Supporting documents

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