Job summary
The West Home First Hub team are pleased to advertise a band 6 Clinical Co-ordinator opportunity within our friendly and supportive team based at St James Clinic, Kings Lynn.
The aim of our service is to provide evidence based triage and case management of Discharge to Assess and Admission Avoidance referrals. You will be working closely within an integrated Health and Social Care team to support patients with complex health and social needs.
We are looking for a dynamic, forward-thinking Health or Social care professional with effective communication, leadership, and organisational skills. The skill set for this role may not be part of your current portfolio, however we can offer support and leadership, and are keen to discuss the role with interested candidates.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Main duties of the job
To contribute to the review and assessment of health and social care needs for the Discharge to Assess pathways providing safe discharge plans and support flow from the acute hospital.
To triage, assess and co-ordinate responses to Admission Avoidance referrals.
To undertake Trusted Assessments for patients within the acute Trust requiring pathway 2 discharges
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.
Job description
Job responsibilities
Triage and allocation of referrals for patients on Discharge to Assess pathway, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis, utilising the knowledge, skills and expertise of others in the integrated team.
To assess and prescribe care packages for patients with long term conditions, the frail and elderly, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
To work within the integrated team to facilitate early discharge from hospital.
To work within the integrated team to prevent unnecessary admission to hospital.
To work, liaise and communicate with all health care professionals, and statutory / non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams
Job description
Job responsibilities
Triage and allocation of referrals for patients on Discharge to Assess pathway, assessing the patients needs, determining the priority of care, processing and allocating referrals accordingly, liaising with multidisciplinary team to ensure timely responses to referrals on an individual patient needs-based basis, utilising the knowledge, skills and expertise of others in the integrated team.
To assess and prescribe care packages for patients with long term conditions, the frail and elderly, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
To work within the integrated team to facilitate early discharge from hospital.
To work within the integrated team to prevent unnecessary admission to hospital.
To work, liaise and communicate with all health care professionals, and statutory / non statutory agencies to provide a seamless, integrated service to our service users on the Discharge to Assess pathway and in community teams
Person Specification
Other
Essential
- oMust hold full and valid driving licence and have access to a vehicle.
Qualifications
Essential
- oDiploma or1st level degree in a health or social care subject
- oKnowledge of additional specialist areas through inhouse training and short courses to post graduate level or equivalent
Desirable
- oLeadership qualification
Experience
Essential
- oNHS / social care experience
- oEvidence of working at relevant level.
- oExperience working as part of a multidisciplinary team (MDT)
Desirable
- oEvidence of previous community-based role or acute role.
- oTriage of referrals
- oAssessment of care needs
Skills, Abilities and Knowledge
Essential
- oAbility to manage stressful situations
- oA team player
- oConcentrate when and inputting data / patient records
- oPositive attitude towards flexibility to meet the needs of the role
- oDemonstrate good IT and advanced keyboard skills
Desirable
- oKnowledge or previous use of SystmOne
Communication
Essential
- oGood observational and reporting skills.
- oGood interpersonal skills.
- oAble to communicate effectively using the English language in both written and verbal forms.
- oAbility to communicate with other members of the MDT both verbally and nonverbally.
- oAbility to communicate effectively with patients who may have highly complex needs.
Personal and People Development
Essential
- oRegular participation continual professional development
Desirable
- oPrevious experience of supervising other members of staff
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- oHighly motivated
- oTact and diplomacy
- oEmpathy and sensitivity
Person Specification
Other
Essential
- oMust hold full and valid driving licence and have access to a vehicle.
Qualifications
Essential
- oDiploma or1st level degree in a health or social care subject
- oKnowledge of additional specialist areas through inhouse training and short courses to post graduate level or equivalent
Desirable
- oLeadership qualification
Experience
Essential
- oNHS / social care experience
- oEvidence of working at relevant level.
- oExperience working as part of a multidisciplinary team (MDT)
Desirable
- oEvidence of previous community-based role or acute role.
- oTriage of referrals
- oAssessment of care needs
Skills, Abilities and Knowledge
Essential
- oAbility to manage stressful situations
- oA team player
- oConcentrate when and inputting data / patient records
- oPositive attitude towards flexibility to meet the needs of the role
- oDemonstrate good IT and advanced keyboard skills
Desirable
- oKnowledge or previous use of SystmOne
Communication
Essential
- oGood observational and reporting skills.
- oGood interpersonal skills.
- oAble to communicate effectively using the English language in both written and verbal forms.
- oAbility to communicate with other members of the MDT both verbally and nonverbally.
- oAbility to communicate effectively with patients who may have highly complex needs.
Personal and People Development
Essential
- oRegular participation continual professional development
Desirable
- oPrevious experience of supervising other members of staff
Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential
- oHighly motivated
- oTact and diplomacy
- oEmpathy and sensitivity
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
