Norfolk Community Health and Care NHS Trust

Phlebotomy Technician

The closing date is 30 June 2025

Job summary

The job requires someone to deliver high standards of health care in phlebotomy to patients within their own homes, care homes, the travelling community and in clinics.

This is an exciting opportunity for a 15 hour a week role on a Monday and Tuesday (8.00 am to 16.00 pm) Phlebotomy technician to join the Swaffham and Downham Primary Care Network; a community team made up of Community Nurses, Therapists and Community Matrons.

Applicants should be good communicators, have obtained some experience of working within a healthcare setting, be excellent and passionate about patient-centred care.

Main duties of the job

To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

The post holder will also order and restock stores for their team.

The post holder will work without direct supervision.

About us

Find out more about working for our organisation here:

https://heyzine.com/flip-book/2565ae62eb.html

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

839-7281875-AB

Job locations

Swaffham Community Hospital

Sporle Road

Swaffham

PE37 7HL


Job description

Job responsibilities

Collection of blood samples from patients in accordance with agreed procedures.

To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.

To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.

To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.

To take temperature, pulse and blood pressure readings in accordance with agreed procedures.

To take electrocardiogram (ECG) readings in accordance with agreed procedures.

Order and restock stores for the community nursing team.

To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Establishing good working relationships with all Trust staff.

To print off own blood requests using the ICE system.

Job description

Job responsibilities

Collection of blood samples from patients in accordance with agreed procedures.

To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.

To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.

To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.

To take temperature, pulse and blood pressure readings in accordance with agreed procedures.

To take electrocardiogram (ECG) readings in accordance with agreed procedures.

Order and restock stores for the community nursing team.

To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Establishing good working relationships with all Trust staff.

To print off own blood requests using the ICE system.

Person Specification

Qualifications

Essential

  • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

  • Phlebotomy experience training

Skills, Abilities and Knowledge

Essential

  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills

Desirable

  • Knowledge of SystmOne
  • Aware of issues in community and health care

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
  • Able to prioritise

Other

Essential

  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Experience

Essential

  • Experience of dealing face to face with members of the public

Desirable

  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience

Communication

Essential

  • Good interpersonal skills
  • Able to communicate effectively using the English Language

Personal and People Development

Essential

  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change
Person Specification

Qualifications

Essential

  • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training

Desirable

  • Phlebotomy experience training

Skills, Abilities and Knowledge

Essential

  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills

Desirable

  • Knowledge of SystmOne
  • Aware of issues in community and health care

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

Essential

  • Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people
  • Able to prioritise

Other

Essential

  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Experience

Essential

  • Experience of dealing face to face with members of the public

Desirable

  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience

Communication

Essential

  • Good interpersonal skills
  • Able to communicate effectively using the English Language

Personal and People Development

Essential

  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Swaffham Community Hospital

Sporle Road

Swaffham

PE37 7HL


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Swaffham Community Hospital

Sporle Road

Swaffham

PE37 7HL


Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Lead nurse for Swaffham and Downham

Rebecca Sayer

rebecca.sayer@nchs.nhs.uk

07827881264

Details

Date posted

17 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata per annum

Contract

Permanent

Working pattern

Part-time

Reference number

839-7281875-AB

Job locations

Swaffham Community Hospital

Sporle Road

Swaffham

PE37 7HL


Supporting documents

Privacy notice

Norfolk Community Health and Care NHS Trust's privacy notice (opens in a new tab)