Driver - Porter

Job description

Job responsibilities

GENERAL

1. General messenger duties. Porters will be expected to be contactable at all times during working hours via the mobile smartphone supplied by the Trust.

2. General security duties by: Ensuring that all doors are locked / opened at the appropriate times. Ensure all windows and doors are shut and locked if appropriate. Report any unauthorised persons or any untoward occurrences to the Facilities Manager

3. To clear pathways of snow and ice and spreading of grit when necessary and requested to do so

4. The escorting or directing of patients and visitors using the sites and dealing with enquiries

5. To undertake flushing of identified water systems, complete the relevant paperwork and file the paperwork appropriately, as instructed from time to time

6. Assist in the conduct of any site audits requested by the Facilities Manager

7. The preparation of rooms for meetings, including transfer of equipment and refreshments, e.g. video, overhead projector and screen, flip chart etc

8. Monitor parking and keep area clear and accessible for ambulances, delivery vehicles etc.

9. To carry out any other portering related duties, both of a routine and non-routine nature, not specified in this job description, as requested by the Facilities Manager in consultation with the post holder

DRIVING

1. Collecting and disposing of containerized clinical waste from patients homes

2. Adhering to the European Agreement concerning the International Carriage of Dangerous Goods by Road Agreement (ADR).

3. Must attend and pass the ADR refresher course to perform these duties and maintain the license.

4. Responsible for ensuring vehicles contain all relevant ADR equipment, and are kept clean, secure and well-maintained.

5. Responsible for optimal route planning and accurate records-keeping. Update SystmOne (our patient record system) with collection outcomes, and reporting issues to the Waste Team.

6. Cover for absent colleagues.

7. Assisting with our REUSE-IT scheme by transporting furniture/equipment across hospital sites, or occasionally to staff members homes to enable home working

8. Responsible for keeping the Trust van well maintained (i.e. washed, filled with petrol, check tyres) and report any vehicle accidents or damage to your Line Manager. This may include taking photos of the van daily before use.

MOVING AND HANDLING

1. Reception and delivery to wards / departments of stores, mail, beds, bedding, furniture, medical equipment and CSSD etc

2. Delivery and collection to wards and departments of all laundry/linen. (This may also include ordering of linen on some sites)

3. Conveyance of equipment, goods etc. between wards/departments as requested

4. To collect specimens and take to pick up point. Collection and delivery of bloods, drugs, internal and external post to and from all wards / departments

WASTE

1. Collection of soiled linen, clinical waste, refuse and recycling from all wards/ departments, including litter picking in and around Trust sites.

2. Dispose of all waste in accordance with Trust policy

3. Monitor the disposal of waste e.g. skip, clinical waste and alert the Estates Manager (Operations) if there is a problem with the collection of waste by outside contractors

MEDICAL GAS

1. Collect oxygen cylinders from stores for delivery to the wards and return the empty cylinders to storage for supplier collection2. Connect J size oxygen cylinders to medical gas pipe system (MGPS) manifold3. Check for leakages every day, ensuring the gauges are working correctly and to report any hazards relating to the operation of medical gas cylinders4. Order new cylinders, as required, in liaison with ward staff5. Report and record on medical gas provision daily

As a member of the Portering department you will be expected to: Report for duty punctually To participate in the drafting of duty rosters to ensure coverage of hospital sites during times of sickness and annual leave Wear issued uniform and comply with the requirements of the Uniform Policy Maintain a clean, smart appearance at all times Attend induction training programmes and other mandatory training as required. Observe any changes in departmental or Trust policies by reading memoranda and notice boards. Check and respond to emails / phone calls / voice and text messages.

Person Specification

Qualifications

Essential

• Good general education

Desirable

• GCSE / 'O' level or equivalent English, Maths qualification
• Manual Handling training
• ADR qualification (or willingness to complete this qualification on appointment)

Experience

Essential

• Experience of working in a customer facing role
• Experience in providing a support service

Desirable

• Experience of working in a Healthcare environment
• Experience of driving transit vans / small minibuses

Skills

Essential

• Flexible attitude and approach to work
• Able to make own transport arrangements
• Requirement to cover in other geographical locations as directed
• Good organizational and communications skills
• An ability to work on own initiative and prioritise and manage own workload
• Articulate, calm, polite and well-motivated with a positive attitude to customer care
• Proven experience of working as part of a team
• Written communication in the form of a log or hand over book

Desirable

• Movement and handling of medical gas

Personnal Attributes

Essential

• Can build a relationship with Trust staff
• Has a desire to learn through the training provided as part of the role
• Understands the need to provide good customer service
• Understands that the patient is the centre of everything we do
• Can work as part of a wider team

Communication

Essential

• Good verbal communication
• Written communication in the form of a log or hand over book

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Norfolk Community Health and Care NHS Trust

Address

Norwich Community Hospital

Bowthorpe Rd

Norwich

NR2 3TU

Employer's website

https://www.norfolkcommunityhealthandcare.nhs.uk (Opens in a new tab)