Job summary
An exciting opportunity has arisen to join the Norwich Community Phlebotomy team, within the "Outstanding" Norfolk Community Health and Care. The position is for a highly motivated Community Technician, dedicated to providing high standards of clinical intervention including venepuncture, capillary sampling, observations and ECG's. This will befor patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.
The working pattern will be Monday to Friday, 08:00 - 16:00.
Main duties of the job
You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.
About us
Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded this title.
Job description
Job responsibilities
- Collection of blood samples from patients in accordance with agreed procedures.
- To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
- To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
- To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.
- To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
- To take electrocardiogram (ECG) readings in accordance with agreed procedures.
- Order and restock stores for the community nursing team.
- To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
- Establishing good working relationships with all Trust staff.
- To print off own blood requests using the ICE system.
Job description
Job responsibilities
- Collection of blood samples from patients in accordance with agreed procedures.
- To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
- To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
- To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that days collection.
- To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
- To take electrocardiogram (ECG) readings in accordance with agreed procedures.
- Order and restock stores for the community nursing team.
- To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
- To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
- Establishing good working relationships with all Trust staff.
- To print off own blood requests using the ICE system.
Person Specification
Qualifications
Essential
- GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable
- Phlebotomy experience training
Experience
Essential
- Experience of dealing face to face with members of the public
Desirable
- Experience of working within a care setting
- Experience in a Pathology Department
- Administrative experience
Skills, Abilities and Knowledge
Essential
- Ability to work effectively within a team and also independently
- Highly motivated
- Able to provide high standards of care
- Ability to use own initiative
- Good observational and reporting skills
- Able to work flexibly to meet the patient and service needs
- Tact, diplomacy, empathy and sensitivity
- Ability to use own initiative
- Have basic IT and standard keyboard skills
Desirable
- Knowledge of SystmOne
- Aware of issues in community and health care
Communication
Essential
- Good interpersonal skills
- Able to communicate effectively using the English Language
Personal and People Development
Essential
- Ability to manage stressful situations
- Be a team player
- Responds positively to change
Personal Attributes/Behaviours (linked to the trust's behaviour framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people and adults
- Able to prioritise
Other
Essential
- Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
Person Specification
Qualifications
Essential
- GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable
- Phlebotomy experience training
Experience
Essential
- Experience of dealing face to face with members of the public
Desirable
- Experience of working within a care setting
- Experience in a Pathology Department
- Administrative experience
Skills, Abilities and Knowledge
Essential
- Ability to work effectively within a team and also independently
- Highly motivated
- Able to provide high standards of care
- Ability to use own initiative
- Good observational and reporting skills
- Able to work flexibly to meet the patient and service needs
- Tact, diplomacy, empathy and sensitivity
- Ability to use own initiative
- Have basic IT and standard keyboard skills
Desirable
- Knowledge of SystmOne
- Aware of issues in community and health care
Communication
Essential
- Good interpersonal skills
- Able to communicate effectively using the English Language
Personal and People Development
Essential
- Ability to manage stressful situations
- Be a team player
- Responds positively to change
Personal Attributes/Behaviours (linked to the trust's behaviour framework)
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people and adults
- Able to prioritise
Other
Essential
- Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
