Job summary
NCH&C is hiring several multidisciplinary roles within the state-of-the-art new Willow Therapy Unit. Opening at Norwich Community Hospital in 2024, the new facility will provide a supportive and comfortable environment for 48 patients.
The restorative environment at Willow Therapy Unit will enable patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients will be supported to play an active role in their own care and feel confident about performing daily activities when they leave. Everything down to the room decor, layout, and furniture at Willow Therapy Unit is designed to help patients get home faster - there's even a supervised kitchen where patients can make themselves drinks and snacks.
Healthcare will be delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.
NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.
For further information or you wish to have an information discussion, please contact Kate Pontin, Operational Director, Kate.Pontin@nchc.nhs.uk
Unfortunately we are unable to provide sponsorship for this position.
Main duties of the job
Be responsible for delivery of care in a reablement setting and support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and their families.
To support patients being as independent as possible within their functional limits, working as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
To support and deliver innovation within discharge practice and pathways with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
Be responsible for the delivery and co-ordination of care to a named group of patients and work proactively within the team to achieve unit and trust goals and objectives and promote recognised policies, protocols, and guidelines.
Engage with mobile working with SystmOne Optimisation.
Aware of the demand and capacity model which will reflect workload needs at any given time. Working in a flexible manner to meet the needs of the service - deliver actions in line with OPEL status as per on current escalation plan.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
As a Registered Nursing Assistant /Practitioner, you must live by our values and use your skills to ensure the ethos becomes part of the culture within the team. Being able to communicate well with a variety of people is an absolute must.
RECRUITMENT EVENT - Friday 23rd February 2024
If you are reading this, then the recruitment day we are holding on Friday 23rd February may be of interest for you.
The day will focus on recruitment for all of the vacancies that we have open for our new Willow Therapy Unit, which is due to open June 2024.
We will be at The Kings Conference Centre in Norwich from 9.30am. Come along to find out more about the roles we have on offer, and we will even have limited availability for interviews on the day too.
No booking needed; we look forward to seeing you then.
Job description
Job responsibilities
Clinical
- Assess patients with straightforward requirements based on predetermined department protocols.
- Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
- Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.
- Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
- Prepare for and develop individual/group activities to meet defined intervention needs.
- Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
- Demonstrate problem solving, and contribute to the solution, working with colleagues.
- Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.
- Plan and prioritise own visits to delegated patients and ensure these are documented in electronic ledgers.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
- Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
- Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment/care/management plan.
- Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
- To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers and passive exercises.
- Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
- Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
- Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
- Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.
- Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
- Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
- Demonstrate basic IT and standard keyboard skills.
Triage
- Work rotationally and when required as part of the clinical triage team within the single point of contact.
- Contribute to clinical triage to ensure referrals are prioritised according to the service and the patient need.
- Work in accordance with the local processes and standard operating procedures as set out by the unit.
- Triage on non-complex referrals within your scope of practice and your limitations with the clinical triage staff, (under indirect supervision from registered nurse if not on NMC register).
- Engage with mobile working; be aware of the demand and capacity model which will reflect workload needs at any given time.
- Be able to work in a flexible manner for the service need.
- Assess the information given within the referral, and document using S1 triage notes, appropriately ensuring comprehensive detail, using good grammar and punctuation and adhering to NCHC record keeping policy.
- Ensure that if the referral is assessed as an Admission Avoidance i.e. a 4-hour response, immediate contact is made with the relevant clinician the details passed on.
- Perform telephone contact with patients and carers to assess, deliver and plan care and problem solve over the phone ensuring that this is recorded in the clinical tirage notes.
- This role includes liaising with the referrer e.g. GP practice, hospital or patient to obtain the relevant information, if required.
Clinical Nursing Competencies
- Develop and maintain key competencies in order to support planned and unplanned care teams within own scope of practice.
- Achieve competency in key skills including but not limited to, wound care, medication administration, continence management, palliative care skills and holistic assessments.
Professional
- To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
- To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
- To demonstrate an awareness of clinical governance and risk management and apply to work situations.
- To provide peer support to other carers.
- To develop competencies to enhance practice and ability to meet needs of patients and the service.
Job description
Job responsibilities
Clinical
- Assess patients with straightforward requirements based on predetermined department protocols.
- Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
- Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.
- Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
- Prepare for and develop individual/group activities to meet defined intervention needs.
- Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
- Demonstrate problem solving, and contribute to the solution, working with colleagues.
- Make basic judgements on patients response to prescribed treatment, and report findings to a qualified practitioner.
- Plan and prioritise own visits to delegated patients and ensure these are documented in electronic ledgers.
- Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
- Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
- Be required to use tact and persuasive skills in order to gain the patients co-operation in their treatment/care/management plan.
- Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
- To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
- Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
- Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
- Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers and passive exercises.
- Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
- Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
- Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
- Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.
- Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
- Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
- Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
- Demonstrate basic IT and standard keyboard skills.
Triage
- Work rotationally and when required as part of the clinical triage team within the single point of contact.
- Contribute to clinical triage to ensure referrals are prioritised according to the service and the patient need.
- Work in accordance with the local processes and standard operating procedures as set out by the unit.
- Triage on non-complex referrals within your scope of practice and your limitations with the clinical triage staff, (under indirect supervision from registered nurse if not on NMC register).
- Engage with mobile working; be aware of the demand and capacity model which will reflect workload needs at any given time.
- Be able to work in a flexible manner for the service need.
- Assess the information given within the referral, and document using S1 triage notes, appropriately ensuring comprehensive detail, using good grammar and punctuation and adhering to NCHC record keeping policy.
- Ensure that if the referral is assessed as an Admission Avoidance i.e. a 4-hour response, immediate contact is made with the relevant clinician the details passed on.
- Perform telephone contact with patients and carers to assess, deliver and plan care and problem solve over the phone ensuring that this is recorded in the clinical tirage notes.
- This role includes liaising with the referrer e.g. GP practice, hospital or patient to obtain the relevant information, if required.
Clinical Nursing Competencies
- Develop and maintain key competencies in order to support planned and unplanned care teams within own scope of practice.
- Achieve competency in key skills including but not limited to, wound care, medication administration, continence management, palliative care skills and holistic assessments.
Professional
- To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
- To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
- To demonstrate an awareness of clinical governance and risk management and apply to work situations.
- To provide peer support to other carers.
- To develop competencies to enhance practice and ability to meet needs of patients and the service.
Person Specification
Qualifications
Essential
- Registered Nursing associate on the NMC register
- Nursing Associate Foundation Degree qualification
Experience
Essential
- Experience of working Community Health care setting (including primary care)
Skills, Abilities and Knowledge
Essential
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Communication
Essential
- Ability to communicate with members of the public and health and care providers.
- Able to communicate effectively in written and verbal English Language
- Courteous, respectful and helpful at all times
Personal and People Development
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Personal Atributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Desirable
- Knowledge of lone working.
Other
Essential
- Ability to work a variety of shift patterns
- For Community Posts only Must hold full and valid driving licence and have access to a vehicle
Person Specification
Qualifications
Essential
- Registered Nursing associate on the NMC register
- Nursing Associate Foundation Degree qualification
Experience
Essential
- Experience of working Community Health care setting (including primary care)
Skills, Abilities and Knowledge
Essential
- Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
- Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
- Understanding of the scope of the role of the Nursing Associate in context of the team and the organisation, and how the role may contribute to service development
- Evidence of time management skills and ability to prioritise
- Intermediate IT skills
- Ability to deal with nonroutine and unpredictable nature of the workload and individual patient contact
- Ability to move between sites working across health and social care as required by the needs of the service
- Ability to work on own initiative
- Ability to take part in reflective practice and clinical supervision activities
- Knowledge of when to seek advice and refer to a registered care professional
- Understanding of the importance of the promotion of health and wellbeing (Making Every Contact Count)
Communication
Essential
- Ability to communicate with members of the public and health and care providers.
- Able to communicate effectively in written and verbal English Language
- Courteous, respectful and helpful at all times
Personal and People Development
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.
Personal Atributes
Essential
- Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults
Desirable
- Knowledge of lone working.
Other
Essential
- Ability to work a variety of shift patterns
- For Community Posts only Must hold full and valid driving licence and have access to a vehicle
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
