Job summary
NCH&C is hiring several multidisciplinary roles within the state-of-the-art new Willow Therapy Unit. Opening at Norwich Community Hospital in 2024, the new facility will provide a supportive and comfortable environment for 48 patients.
The restorative environment at Willow Therapy Unit will enable patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients will be supported to play an active role in their own care and feel confident about performing daily activities when they leave. Everything down to the room decor, layout, and furniture at Willow Therapy Unit is designed to help patients get home faster - there's even a supervised kitchen where patients can make themselves drinks and snacks.
Healthcare will be delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.
NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.
For further information or you wish to have an information discussion, please contact Kate Pontin, Operational Director, Kate.Pontin@nchc.nhs.uk
Unfortunately we are unable to offer sponsorship for this position.
Main duties of the job
Utilising the latest therapy and rehabilitation technology and practices, you will be a part of this new team and will play a pivotal role in supporting patients back into the community and, in this role, we can offer you the opportunity to play a significant part in creating a reablement culture within a brand-new unit.
- Work as part of the team to deliver care in a reablement setting.
- To support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and families.
- To support patients being as independent as possible within their functional limits.
- To work as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.
- To support and deliver innovation within discharge practice and pathways.
- To work with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.
- Support the delivery and co-ordination of care to a named group of patients.
- Work proactively within the team to achieve unit and trust goals and objectives.
- Work with and promote recognised policies, protocols, and guidelines
About us
As a Clinical Support Worker, you must live by our values and use your skills to ensure the ethos becomes part of the culture within the team. Being able to communicate well with a variety of people is an absolute must.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
- To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
- To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
- To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
- To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
- To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal care with a reablement ethos.
- To keep the unit clean and tidy maintaining a safe environment.
- To adhere to trust infection control procedures.
- To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.
- To support relatives under the guidance of the Multidisciplinary Team (MDT).
- To assist with the discharge process for patients by the MDT.
Job description
Job responsibilities
- To carry out the instructions accurately and promptly of the reablement ward team who are professionally accountable for the delivery of care.
- To work within an agreed reablement competency framework to support patients with their stated goals and within their functional capabilities.
- To report to registered staff any patient that gives cause for concern or any observed changes in a patients clinical condition.
- To support patients emotional well-being by supporting positive conversations, actively encouraging, and promoting independence on a range of activities of daily living.
- To accurately document all care delivered to patients, including recording documentation electronically on trust systems always maintaining confidentiality.
- To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what actions should be undertaken.
- To be aware of and adhere to all trust policies / procedures / nursing guidelines when undertaking any activities.
- To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
- Provide and deliver a high standard of individualised personal care with a reablement ethos.
- To keep the unit clean and tidy maintaining a safe environment.
- To adhere to trust infection control procedures.
- To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.
- To support relatives under the guidance of the Multidisciplinary Team (MDT).
- To assist with the discharge process for patients by the MDT.
Person Specification
Qualifications
Essential
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and or equivalent health care experience
Desirable
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
Essential
- oSome previous experience in a Nursing/Care Assistant role
Desirable
- An interest or experience in a reablement role or setting.
Communication
Essential
- Clear oral communication
- Basic computer skills
Skills, Abilities and Knowledge
Essential
- Good organisational skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
- Basic I.T. and computer skills
Personal and People Development
Essential
- Polite/courteous
- Caring Personality
- Sensitive and tolerant
- Resilient
Other
Essential
- Able to make own travelling arrangements
- oMay be required to work in other community hospital's within our trust in order to meet the needs of the service
Desirable
- Ability to work 12.5 hour shift day/night patterns
Person Specification
Qualifications
Essential
- Education to GCSE level Grade 5 in English and Mathematics or equivalent.
- Care Certificate and or equivalent health care experience
Desirable
- City and Guilds NVQ Level 3 in Care/Health and Social Care
Experience
Essential
- oSome previous experience in a Nursing/Care Assistant role
Desirable
- An interest or experience in a reablement role or setting.
Communication
Essential
- Clear oral communication
- Basic computer skills
Skills, Abilities and Knowledge
Essential
- Good organisational skills
- Good interpersonal and communication skills
- Good numeracy and literacy skills
- Basic I.T. and computer skills
Personal and People Development
Essential
- Polite/courteous
- Caring Personality
- Sensitive and tolerant
- Resilient
Other
Essential
- Able to make own travelling arrangements
- oMay be required to work in other community hospital's within our trust in order to meet the needs of the service
Desirable
- Ability to work 12.5 hour shift day/night patterns
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
