Job summary
To provide clear operational leadership and line management to the intermediate care service. The Clinical Operational Manager will work collaboratively across organisation boundaries to participate in the development of system-wide pathways and to evaluate and monitor the clinical effectiveness and quality of the service.
Main duties of the job
* To manage the Intermediate Care Service
* To facilitate the delivery of service specifications
* To work with discharge services to enable safe discharge and admission avoidance.
* To provide a seamless integrated service.
* To provide line management of the Virtual Ward, Integrated Care Coordinators and Intermediate Care Services. Staff to manage include nurses, HCAs, physiotherapists, OTs, Advanced Practitioners as well as non-clinical staff.
About us
An opportunity has arisen to provide clinical leadership for the Intermediate Care Service which is developing at a fast rate to deliver care and admission avoidance in the community.
The role involves working with clinicians to develop services to support the West Norfolk community, working collaboratively across the Primary Care Network. The role includes monitoring service delivery, providing line management, resource management and supporting staff development and HR processes.
The team operates across beautiful West Norfolk and prides itself for providing quality care for the local community.
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Job description
Job responsibilities
- Ensure patients are provided with appropriate interventions to enable them to remain within their own home, where possible avoiding inappropriate admissions
- Be aware of the Trust's Behaviour framework and ensure behaviours are embedded in Professional Practice
- Make recommendations for, and lead, change
Please see attached job description for a more comprehensive list of duties.
Job description
Job responsibilities
- Ensure patients are provided with appropriate interventions to enable them to remain within their own home, where possible avoiding inappropriate admissions
- Be aware of the Trust's Behaviour framework and ensure behaviours are embedded in Professional Practice
- Make recommendations for, and lead, change
Please see attached job description for a more comprehensive list of duties.
Person Specification
Qualifications
Essential
- Registered Nurse, Physiotherapist or Occupational Therapist
- First level degree level, diploma or equivalent or equivalent post registration experience i.e.: DN qualification
- Recognised Management Qualification or evidence of working at that level
- Current registration to a professional body
Desirable
Knowledge, skills and ability
Essential
- Experience of leading a team
- Experience of working in a multi-agency environment
- Experience of managing budgets
- A successful track record of service / policy development and implementation
- Working knowledge of current issues within clinical practice and service development
- Evidence of post graduate development
- Evidence of change management
- Ability to address communication barriers
- Analytical skills with the ability to problem solve complex situations
- Ability to cope with interruptions and prioritise time accordingly
- Able to use own initiative
- Able to work independently and as part of a team
- Evidence motivational skills
- Be highly motivated
- Able to provide high standards of care
- Evidence tact and diplomacy
- Empathy and sensitivity
- Good observational and reporting skills
- Ability to manage stressful situations
- Concentrate when undertaking patient care and inputting data / patient records
- Excellent interpersonal skills
- Work flexibly to accommodate patient / service needs
- Be able to kneel, stoop and work in cramped environment
- Be able to manoeuvre limbs of approximately 5 to 6kg
- Be able to move patients using handling aids
- Competent in the use of IT hardware and software including the Microsoft Office package
- Holder of a full and valid UK Driver's License with access to a vehicle
- Able to communicate effectively using the English Language
Desirable
- Experience of managing a multi-disciplinary team
- Project management
Personal Qualities
Essential
- Be aware of own limitations and able to gain support where necessary
- Strong commitment to service development and positive change
- Professional appearance
Person Specification
Qualifications
Essential
- Registered Nurse, Physiotherapist or Occupational Therapist
- First level degree level, diploma or equivalent or equivalent post registration experience i.e.: DN qualification
- Recognised Management Qualification or evidence of working at that level
- Current registration to a professional body
Desirable
Knowledge, skills and ability
Essential
- Experience of leading a team
- Experience of working in a multi-agency environment
- Experience of managing budgets
- A successful track record of service / policy development and implementation
- Working knowledge of current issues within clinical practice and service development
- Evidence of post graduate development
- Evidence of change management
- Ability to address communication barriers
- Analytical skills with the ability to problem solve complex situations
- Ability to cope with interruptions and prioritise time accordingly
- Able to use own initiative
- Able to work independently and as part of a team
- Evidence motivational skills
- Be highly motivated
- Able to provide high standards of care
- Evidence tact and diplomacy
- Empathy and sensitivity
- Good observational and reporting skills
- Ability to manage stressful situations
- Concentrate when undertaking patient care and inputting data / patient records
- Excellent interpersonal skills
- Work flexibly to accommodate patient / service needs
- Be able to kneel, stoop and work in cramped environment
- Be able to manoeuvre limbs of approximately 5 to 6kg
- Be able to move patients using handling aids
- Competent in the use of IT hardware and software including the Microsoft Office package
- Holder of a full and valid UK Driver's License with access to a vehicle
- Able to communicate effectively using the English Language
Desirable
- Experience of managing a multi-disciplinary team
- Project management
Personal Qualities
Essential
- Be aware of own limitations and able to gain support where necessary
- Strong commitment to service development and positive change
- Professional appearance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
