Job summary
An exciting opportunity has arisen to join our District
Nursing Service as an Administrator. This is a key role within a busy and
supportive community nursing team, where your administrative skills will
directly contribute to the delivery of high-quality patient care in the
community.
We are looking for an enthusiastic, organised, and motivated
individual with previous administrative experience, who is confident in
managing a varied workload in a fast-paced environment. You will play a vital
role in supporting clinical teams through effective coordination, data
management, and communication, helping to ensure the smooth day-to-day running
of the service.
The ideal candidate will have strong IT skills, excellent
communication abilities, and a proactive approach to problem-solving.
Experience working within healthcare or community services would be
advantageous, but most important is a solid background in administration and a
commitment to teamwork and service improvement. In return, we offer the
opportunity to work within a friendly and dedicated District Nursing Service,
where your contribution is valued and makes a real difference to patients and
staff alike.
Main duties of the job
The post holder will provide comprehensive administrative
and secretarial support to the District Nursing Coordinator and wider clinical
team, ensuring the smooth, efficient, and effective day-to-day running of the
District Nursing Service. The role requires a high level of administrative
competence, strong organisational skills, and the ability to work
collaboratively within a multidisciplinary team.
The administrator will act as a central point of contact for
staff, patients, relatives, and partner agencies, offering a professional,
compassionate, and confident service. Key responsibilities include processing
referrals across health and social care systems, maintaining accurate
electronic patient records, coordinating meetings, managing correspondence,
supporting staff induction, and contributing to data collection, audit, and
reporting requirements.
The role also involves supporting business continuity
through flexible working, including providing cover across locations. The post
holder will support service improvement initiatives and promote a positive
image of the District Nursing Service at all times.
A commitment to confidentiality, effective communication,
and continuous professional development is essential. The post holder will
maintain high professional standards, participate in training and performance
review processes, and contribute to the delivery of safe, high-quality
community nursing services.
About us
Flexible working will be considered for all roles.
Unfortunately, we do not hold a sponsor licence for working Visas.
At Bridgewater, our PEOPLE values shape how we deliver our
NHS services in your local community.
They help us deliver our mission to improve local health and
promote wellbeing in the communities we serve.
After all, values are about people and they were
created in partnership with our staff to reflect what they felt was important
to them
Here at Bridgewater our shared values flow through the organisation.
P- Person-centred-We are passionate about individual needs and
promote independence in the healthcare we provide..
E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.
O- Open and Honest -We behave in a way that develops relationships
based on trust, openness, honesty and respect.
P- Professional-We support our people, so everyone has the right
skills and training to deliver outstanding patient care.
L- Locally Lead -We are always learning about our communities and
show great pride in being a local provider of health and care.
E- Efficient -We use our resources wisely to provide
sustainable and value for money healthcare for our patients.
Job description
Job responsibilities
Bridgewater
Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching
Hospitals NHS Foundation Trust plan to integrate and form a new organisation on
the 1st April 2026. As such, if your start date is on or after
1st April 2026, you will be employed by the newly formed organisation.
Should you join Bridgewater prior to this date, your employment will
automatically transfer into the new organisation. We are confident that this
transition will provide new opportunities and a continued commitment to
excellence in patient care.
To provide
personal administration and secretarial support for the clinical leads to
ensure smooth and efficient running of the service.
To maintain a
high professional standard in terms of the performance of duties and in terms
of general conduct, including maintaining confidentiality.
To process
referrals into and out of the service on both health and social care
electronic systems.
To prioritise
workload to meet agreed timescales.
To act as a
pivotal link of the department for all staff.
To collate data
for clinical audit (or other Trust requirements) and generate reports using
appropriate office applications.
To organise the
induction for new staff and visitors.
Typing of
clinical letters / medical reports and other correspondence required by the
Team.
To take and
transcribe minutes of approved Trust forums, ensuring they accurately reflect
the discussions at the meetings.
To be
responsible for sourcing, ordering and auditing of clinical supplies and
resources.
To maintain
effective filing and archiving system.
To maintain health electronic patient
records. To act as the Super User for the patient electronic computer system; undertaking data cleanse of
information and checking errors and deliver training advice and support for
administrative and clinic staff.
To participate
in relevant service improvements.
To work
flexibly across organisational boundaries as required and to present at all
times a positive image of the District Nursing Service.
Business Continuity
To ensure business continuity and support the function of
the Warrington District Nursing Service, there will be a requirement to assist
with any other administrative duties
as required.
Communication:
To liaise and
maintain excellent communication skills, both written and verbal, at all levels
within the District Nursing Service.
To organise
meetings as directed. These may require contact with multi agencies requiring
the co-ordination of mutually convenient times.
To assess and
action information received, using own initiative and to refer on to
appropriate individual if necessary.
To be the first point of contact for
clients and offer a professional solution to client queries. To deal with all
internal/external mail and redistribution to relevant teams or department.
To be able to
communicate effectively and professionally both on the telephone and face to
face with patients, and other professionals.
Professional
Development:
To participate
in protected learning time and attend clinical and administrative staff
meetings as required.
To participate
in the individual performance review system.
To update
administrative / computer skills.
To participate
in all statutory and mandatory training in relation to post.
Please see full Job Description attached.
Job description
Job responsibilities
Bridgewater
Community Healthcare NHS Foundation Trust and Warrington and Halton Teaching
Hospitals NHS Foundation Trust plan to integrate and form a new organisation on
the 1st April 2026. As such, if your start date is on or after
1st April 2026, you will be employed by the newly formed organisation.
Should you join Bridgewater prior to this date, your employment will
automatically transfer into the new organisation. We are confident that this
transition will provide new opportunities and a continued commitment to
excellence in patient care.
To provide
personal administration and secretarial support for the clinical leads to
ensure smooth and efficient running of the service.
To maintain a
high professional standard in terms of the performance of duties and in terms
of general conduct, including maintaining confidentiality.
To process
referrals into and out of the service on both health and social care
electronic systems.
To prioritise
workload to meet agreed timescales.
To act as a
pivotal link of the department for all staff.
To collate data
for clinical audit (or other Trust requirements) and generate reports using
appropriate office applications.
To organise the
induction for new staff and visitors.
Typing of
clinical letters / medical reports and other correspondence required by the
Team.
To take and
transcribe minutes of approved Trust forums, ensuring they accurately reflect
the discussions at the meetings.
To be
responsible for sourcing, ordering and auditing of clinical supplies and
resources.
To maintain
effective filing and archiving system.
To maintain health electronic patient
records. To act as the Super User for the patient electronic computer system; undertaking data cleanse of
information and checking errors and deliver training advice and support for
administrative and clinic staff.
To participate
in relevant service improvements.
To work
flexibly across organisational boundaries as required and to present at all
times a positive image of the District Nursing Service.
Business Continuity
To ensure business continuity and support the function of
the Warrington District Nursing Service, there will be a requirement to assist
with any other administrative duties
as required.
Communication:
To liaise and
maintain excellent communication skills, both written and verbal, at all levels
within the District Nursing Service.
To organise
meetings as directed. These may require contact with multi agencies requiring
the co-ordination of mutually convenient times.
To assess and
action information received, using own initiative and to refer on to
appropriate individual if necessary.
To be the first point of contact for
clients and offer a professional solution to client queries. To deal with all
internal/external mail and redistribution to relevant teams or department.
To be able to
communicate effectively and professionally both on the telephone and face to
face with patients, and other professionals.
Professional
Development:
To participate
in protected learning time and attend clinical and administrative staff
meetings as required.
To participate
in the individual performance review system.
To update
administrative / computer skills.
To participate
in all statutory and mandatory training in relation to post.
Please see full Job Description attached.
Person Specification
Skills and Attributes
Essential
- Demonstrate excellent verbal and written communication skills with patients, carers and other professionals.
- Excellent team player.
- To be able to use own initiative.
- To be able to prioritise workload in order to meet given deadlines.
- Advanced keyboard skills and use of Microsoft applications.
Desirable
- Diary maintenance, both electronic and manual.
- Minute taking.
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).
Job Specific Requirements
Essential
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs.
- To maintain Health electronic patient records or equivalent.
- To process referrals into and out of the service and support Team Leaders/DNC.
Qualifications
Essential
- 3 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
- Word and Excel.
Desirable
- NVQ III in Business Administration or equivalent experience.
- Typing to RSA Level or equivalent experience.
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Experience
Essential
- To have proven clerical experience and/or be able to demonstrate administrative knowledge.
- To have proven experience of working within an office environment.
Desirable
- Working within a healthcare environment.
- Experience communicating with clients exhibiting challenging behaviour.
- Experience of working in a multi-professional team.
- Experience of SystmOne or equivalent.
Person Specification
Skills and Attributes
Essential
- Demonstrate excellent verbal and written communication skills with patients, carers and other professionals.
- Excellent team player.
- To be able to use own initiative.
- To be able to prioritise workload in order to meet given deadlines.
- Advanced keyboard skills and use of Microsoft applications.
Desirable
- Diary maintenance, both electronic and manual.
- Minute taking.
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).
Job Specific Requirements
Essential
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs.
- To maintain Health electronic patient records or equivalent.
- To process referrals into and out of the service and support Team Leaders/DNC.
Qualifications
Essential
- 3 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
- Word and Excel.
Desirable
- NVQ III in Business Administration or equivalent experience.
- Typing to RSA Level or equivalent experience.
Relationships
Essential
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Experience
Essential
- To have proven clerical experience and/or be able to demonstrate administrative knowledge.
- To have proven experience of working within an office environment.
Desirable
- Working within a healthcare environment.
- Experience communicating with clients exhibiting challenging behaviour.
- Experience of working in a multi-professional team.
- Experience of SystmOne or equivalent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
