Job summary
We are seeking to recruit a
Business Admin Apprentice to support our busy reception desk at Widnes Urgent
Treatment Centre.
Please note:
Working pattern is 5 days per week, may include weekend work dependent on shift
pattern.
Shift timings are 07:45
15:45 or 13:15 21:15.
The successful candidate will
study for a level 3 Business Admin qualification whilst earning a salary,
learning on the job and benefitting from the support on offer here at
Bridgewater.
A business administration
apprenticeship is a great way to enter the NHS workforce and learn about the
sector whilst developing key transferable knowledge and skills. If you are
looking to start a career or interested in a career change this apprenticeship
opportunity could be for you.
The Business Administration
apprenticeship is a 12 18month programme, this is a full time role and the
successful candidates will be paid Agenda for Change Band 2 salary. Completion
of the apprenticeship is a condition of employment for this post. Upon
successful completion of the apprenticeship programme, the postholders will
progress to a Band 3 Administrator role in the Organisation.
Applicants will need to be
able to either evidence prior achievement of GCSE English and Maths at Grade
C/4-5 or above or equivalent Level2 English and Maths qualifications OR
evidence ability and willingness to achieve these qualifications as part of the
apprenticeship.
Main duties of the job
Apprentices
will spend some of their paid working hours attending classroom-based teaching
at Warrington & Vale Royal College and receive support from the college and
the Trust to develop the knowledge, skills and behaviors required for the job
role.
NHS
administrative staff provide business support to clinical and non-clinical
staff.
The NHS must
be well-organised and keep detailed records of patients and staff. At
Bridgewater our business administration staff are critical in supporting us to
deliver high quality care to our patients. The nature of the role would suit
individuals who already have a level of digital confidence and are interested
in applying that to the workplace.
The exact
duties and responsibilities may differ but apprentices will develop a range of
core knowledge, skills and behaviors that are valuable and transferable
including:
IT Skills
Record and document production
Decision making
Interpersonal Skills
Communication
Planning and organisation
Project management
Professionalism
Knowledge of policies,
processes and business fundamentals
Interested? By submitting an application to this job, you are additionally
providing consent for us to share your name and contact details with WVR
College who will contact you directly to undertake a provisional eligibility
screen which will inform our shortlisting process.
For further guidance on applications, please email bchft.bch.recruitment@nhs.net for a NHS Jobs application guide.
About us
Flexible working will be considered for all roles.
Unfortunately, we do not hold a sponsor licence for working Visas.
At Bridgewater, our PEOPLE values shape how we deliver our
NHS services in your local community.
They help us deliver our mission to improve local health and
promote wellbeing in the communities we serve.
After all, values are about people and they were
created in partnership with our staff to reflect what they felt was important
to them
Here at Bridgewater our shared values flow through the organisation.
P- Person-centred-We are passionate about individual needs and
promote independence in the healthcare we provide..
E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.
O- Open and Honest -We behave in a way that develops relationships
based on trust, openness, honesty and respect.
P- Professional-We support our people, so everyone has the right
skills and training to deliver outstanding patient care.
L- Locally Lead -We are always learning about our communities and
show great pride in being a local provider of health and care.
E- Efficient -We use our resources wisely to provide
sustainable and value for money healthcare for our patients.
Job description
Job responsibilities
Please take time to review the supporting documents attached to this job advert which will give you further detail about the apprenticeship, application process and the recruitment timeline
The apprentice will
provide an efficient and effective administration support service to
Bridgewater Community Healthcare NHS Foundation Trust (BCHFT).
Duties will include
communicating effectively with staff, patients, and other departments,
answering telephone calls, data input, producing documents, filing and
archiving.
The following are an exampleof the duties the apprentice may
undertake, duties will vary depending on the needs of the department in which
the apprentice is deployed.Training and support will be provided:
To provide administrative support i.e. filing, scanning, photocopying and
basic typing tasks.
Accurately input, retrieve and collect data and information using the
Departmental and Trust computer systems.
Deal with face to face and telephone enquiries, convey messages and
transfer calls as necessary whilst maintaining confidentiality at all times.
To be responsible for receiving and processing outgoing mail, incoming
and outgoing telephone calls in accordance with Trust Policies.
To communicate effectively and liaise with other professionals in a
clear, concise and professional manor.
Liaise with other agencies, departments and official bodies to assist
in providing a high quality and efficient service, sharing information as
appropriate.
To act as an ambassador for the department and promote its services.
Job description
Job responsibilities
Please take time to review the supporting documents attached to this job advert which will give you further detail about the apprenticeship, application process and the recruitment timeline
The apprentice will
provide an efficient and effective administration support service to
Bridgewater Community Healthcare NHS Foundation Trust (BCHFT).
Duties will include
communicating effectively with staff, patients, and other departments,
answering telephone calls, data input, producing documents, filing and
archiving.
The following are an exampleof the duties the apprentice may
undertake, duties will vary depending on the needs of the department in which
the apprentice is deployed.Training and support will be provided:
To provide administrative support i.e. filing, scanning, photocopying and
basic typing tasks.
Accurately input, retrieve and collect data and information using the
Departmental and Trust computer systems.
Deal with face to face and telephone enquiries, convey messages and
transfer calls as necessary whilst maintaining confidentiality at all times.
To be responsible for receiving and processing outgoing mail, incoming
and outgoing telephone calls in accordance with Trust Policies.
To communicate effectively and liaise with other professionals in a
clear, concise and professional manor.
Liaise with other agencies, departments and official bodies to assist
in providing a high quality and efficient service, sharing information as
appropriate.
To act as an ambassador for the department and promote its services.
Person Specification
Experience
Essential
- Experience of teamwork; socially or professionally.
Desirable
- Experience of working in an office/clinic/retail/hospitality environment
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Job Specific Requirements
Essential
- The ability to travel independently across the Trust.
- Flexibility to complete tasks, as required.
Relationships
Essential
- If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship:
Skills and Attributes
Essential
- IT & Keyboard skills
- Hard working and willing to work as part of a team.
- An aptitude to learn quickly under supervised direction.
- Able to work alone to complete tasks, if required.
Desirable
- Knowledge of Microsoft Word and other Microsoft packages.
-
- Well organised.
Qualifications
Essential
- Evidence of secondary school education.
- Willingness to work towards a vocational Level 3 apprenticeship and undertake Math and English Functional Skills, Level 2, if required.
- Ability to demonstrate working at functional skills level 1 in Maths and English upon baseline assessments.
Desirable
- GCSEs at Grade C/4 or above or equivalent, in Maths and English
- Business and Administration Level 2
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Person Specification
Experience
Essential
- Experience of teamwork; socially or professionally.
Desirable
- Experience of working in an office/clinic/retail/hospitality environment
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Job Specific Requirements
Essential
- The ability to travel independently across the Trust.
- Flexibility to complete tasks, as required.
Relationships
Essential
- If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship:
Skills and Attributes
Essential
- IT & Keyboard skills
- Hard working and willing to work as part of a team.
- An aptitude to learn quickly under supervised direction.
- Able to work alone to complete tasks, if required.
Desirable
- Knowledge of Microsoft Word and other Microsoft packages.
-
- Well organised.
Qualifications
Essential
- Evidence of secondary school education.
- Willingness to work towards a vocational Level 3 apprenticeship and undertake Math and English Functional Skills, Level 2, if required.
- Ability to demonstrate working at functional skills level 1 in Maths and English upon baseline assessments.
Desirable
- GCSEs at Grade C/4 or above or equivalent, in Maths and English
- Business and Administration Level 2
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
