Job summary
An exciting vacancy has arisen for a motivated and enthusiastic
Administrator to support urgent care response and Halton intermediate care and
frailty service (HICAF). You should be highly committed, organised and be able
to work to a high standard. The ability to prioritise, work to deadlines and
achieve targets is also essential and awillingness to support change and improvement within the service is
expected. The Intermediate Care and Frailty Service is committed to delivering
an excellent service to all patients both in the Community and Care Settings.
This is a Health and Social Care multi-disciplinary/multi-organisational
service.
Experience of working
within a healthcare/social care environment is desirable but not essential
however it is essential that that the applicant should demonstrate excellent
verbal and written communication skills with clients, carers and other
professionals. It is essential that the applicant can travel independently
across the Trust and be able to work flexibly over 7 days on Rota.
Main duties of the job
Job Purpose:
To provide clerical support to allow for the effective
operational management of the Halton Intermediate Care and Frailty Service, by
undertaking routine office duties, administrative and clerical duties and
dealing with routine enquiries and queries.
Please see the Job Description& Person Specification attached as a separate document for a full overview of the role and duties for this vacancy.
About us
Flexible working will be considered for all roles.
Unfortunately, we do not hold a sponsor licence for working Visas.
At Bridgewater, our PEOPLE values shape how we deliver our
NHS services in your local community.
They help us deliver our mission to improve local health and
promote wellbeing in the communities we serve.
After all, values are about people and they were
created in partnership with our staff to reflect what they felt was important
to them
Here at Bridgewater our shared values flow through the organisation.
P- Person-centred-We are passionate about individual needs and
promote independence in the healthcare we provide..
E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.
O- Open and Honest -We behave in a way that develops relationships
based on trust, openness, honesty and respect.
P- Professional-We support our people, so everyone has the right
skills and training to deliver outstanding patient care.
L- Locally Lead -We are always learning about our communities and
show great pride in being a local provider of health and care.
E- Efficient -We use our resources wisely to provide
sustainable and value for money healthcare for our patients.
Job description
Job responsibilities
To provide personal administration and
secretarial support for the Intermediate Care and Frailty Service to ensure the
smooth and efficient running of services.
To maintain a high professional
standard in terms of the performance of duties in terms of general conduct,
including maintaining confidentiality.
To work flexibly across organisational
boundaries as required and to present at all times a positive image of the
Services.
To prioritise workload to meet agreed
timescales.
To take and transcribe minutes of
approved Service/Team meetings ensuring they accurately reflect the discussions
at the meetings.
To collate data for Commissioners and
Clinical audit and generate reports using appropriate office applications
mainly EMIS.
To maintain electronic diaries and
arrange appointments and to deal with any correspondence relating to this and
log all messages received.
Typing of clinical letters/medical
reports and other correspondence required by the Services.
To be responsible for sourcing,
ordering and auditing of resources.
To be responsible for the requesting of
medical documentation from other hospitals / units as and when required.
Work across multi-disciplinary,
multi-organisational Health and Social Care Services.
Load referrals and input data on Social
Care Database. Job Purpose:
To liaise and maintain excellent
communication skills, both written and verbal, at all levels within the team.
To organise meetings as directed. These
may require contact with multi agencies requiring the co-ordination of mutually
convenient times.
To assess and action information
received, using own initiative and to refer on to appropriate individual as
necessary.
To be first point of contact for
clients and offer a professional solution to client queries.
To be able to communicate effectively
and professionally both on the telephone and face to face with clients, carers
and other professionals.
To offer administrative support to
other services as required.
To participate in protected learning
time and attend Service/Team and administrative staff meetings as required.
To participate in the individual
performance review system.
To update administrative / computer
skills identified by utilising appropriate learning opportunities.
To participate in all statutory and
mandatory training in relation to the post. Travel is essential for the post
therefore candidates will need to demonstrate their ability to travel and hold
a full UK driving license.
Job description
Job responsibilities
To provide personal administration and
secretarial support for the Intermediate Care and Frailty Service to ensure the
smooth and efficient running of services.
To maintain a high professional
standard in terms of the performance of duties in terms of general conduct,
including maintaining confidentiality.
To work flexibly across organisational
boundaries as required and to present at all times a positive image of the
Services.
To prioritise workload to meet agreed
timescales.
To take and transcribe minutes of
approved Service/Team meetings ensuring they accurately reflect the discussions
at the meetings.
To collate data for Commissioners and
Clinical audit and generate reports using appropriate office applications
mainly EMIS.
To maintain electronic diaries and
arrange appointments and to deal with any correspondence relating to this and
log all messages received.
Typing of clinical letters/medical
reports and other correspondence required by the Services.
To be responsible for sourcing,
ordering and auditing of resources.
To be responsible for the requesting of
medical documentation from other hospitals / units as and when required.
Work across multi-disciplinary,
multi-organisational Health and Social Care Services.
Load referrals and input data on Social
Care Database. Job Purpose:
To liaise and maintain excellent
communication skills, both written and verbal, at all levels within the team.
To organise meetings as directed. These
may require contact with multi agencies requiring the co-ordination of mutually
convenient times.
To assess and action information
received, using own initiative and to refer on to appropriate individual as
necessary.
To be first point of contact for
clients and offer a professional solution to client queries.
To be able to communicate effectively
and professionally both on the telephone and face to face with clients, carers
and other professionals.
To offer administrative support to
other services as required.
To participate in protected learning
time and attend Service/Team and administrative staff meetings as required.
To participate in the individual
performance review system.
To update administrative / computer
skills identified by utilising appropriate learning opportunities.
To participate in all statutory and
mandatory training in relation to the post. Travel is essential for the post
therefore candidates will need to demonstrate their ability to travel and hold
a full UK driving license.
Person Specification
Qualifications
Essential
- Good standard of general education in numeracy and
- literacy.
- RSA 11 or equivalent
Desirable
- NVQ 2 Business and Administration
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Skills & Attributes
Essential
- To demonstrate effective communication skills both verbal and written.
- Ability to work on own initiative.
- Ability to prioritise workload and deadlines.
- To have a good understanding of computer programmes and be able to demonstrate effective IT skills
Desirable
- Demonstrate a willingness to undertake additional training to increase skills and knowledge
Experience
Essential
- Experience of undertaking a full range of administrative, clerical and reception duties.
- Experience of working within a team.
- Experience of using Microsoft packages
Desirable
- Previous experience of ordering stock and non-stock items through requisition and procurement
Job Specific Requirements
Essential
- Essential
- Able to work across the Bridgewater footprint
- The ability to work flexibly in accordance with service needs
Relationships
Essential
- If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship
Person Specification
Qualifications
Essential
- Good standard of general education in numeracy and
- literacy.
- RSA 11 or equivalent
Desirable
- NVQ 2 Business and Administration
Sponsorship
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Skills & Attributes
Essential
- To demonstrate effective communication skills both verbal and written.
- Ability to work on own initiative.
- Ability to prioritise workload and deadlines.
- To have a good understanding of computer programmes and be able to demonstrate effective IT skills
Desirable
- Demonstrate a willingness to undertake additional training to increase skills and knowledge
Experience
Essential
- Experience of undertaking a full range of administrative, clerical and reception duties.
- Experience of working within a team.
- Experience of using Microsoft packages
Desirable
- Previous experience of ordering stock and non-stock items through requisition and procurement
Job Specific Requirements
Essential
- Essential
- Able to work across the Bridgewater footprint
- The ability to work flexibly in accordance with service needs
Relationships
Essential
- If you are related to a director, or have a relationship with a director or employee of an appointing organisation, please state the relationship
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
