Job summary
The Successful post holder be a first point of contact at a busy reception, where they will.
Greet patients, staff, service users. The post holder will be involved in the day to day running of the reception ensuring that patients are directed to their appointments in a timely manner.
Main duties of the job
The Successful Candidate will work in Widnes HCRC
as part of our busy Reception Team.
The post holder is responsible for the smooth and efficient running of the administration and reception services .at the walk in centres.
About us
At Bridgewater, our PEOPLE values shape how we deliver our
NHS services in your local community.
They help us deliver our mission to improve local health and
promote wellbeing in the communities we serve.
After all, values are about people and they were
created in partnership with our staff to reflect what they felt was important
to them
Here at Bridgewater our shared values flow through the organisation.
P- Person-centred-We are passionate about individual needs and
promote independence in the healthcare we provide..
E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.
O- Open and Honest -We behave in a way that develops relationships
based on trust, openness, honesty and respect.
P- Professional-We support our people, so everyone has the right
skills and training to deliver outstanding patient care.
L- Locally Lead -We are always learning about our communities and
show great pride in being a local provider of health and care.
E- Efficient -We use our resources wisely to provide
sustainable and value for money healthcare for our patients.
Unfortunately, we do not hold a sponsor licence for working Visas.
Job description
Job responsibilities
The Successful Candidate will work on the main reception desk, where
patients arrive for their appointments for all departments within Widnes UTC.
Duties will
include arriving patients on the booking system, booking/amending appointments, booking follow
up appointments. Answering Emails, dealing with daily tasks and queries,
liaising with patients and clinicians both face to face and over the telephone.
They
will also cover the general duties of a busy reception. This can be a challenging role at times.
The Reception team is a busy department which would suit a candidate who
enjoys working in a fast paced environment.
Job description
Job responsibilities
The Successful Candidate will work on the main reception desk, where
patients arrive for their appointments for all departments within Widnes UTC.
Duties will
include arriving patients on the booking system, booking/amending appointments, booking follow
up appointments. Answering Emails, dealing with daily tasks and queries,
liaising with patients and clinicians both face to face and over the telephone.
They
will also cover the general duties of a busy reception. This can be a challenging role at times.
The Reception team is a busy department which would suit a candidate who
enjoys working in a fast paced environment.
Person Specification
Job Specific Requirements
Essential
- Willingness and ability to work a range of shifts and flexible hours, sometimes short of notice.
- Able to work as part of a team.
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).
Desirable
- Knowledge of the data protection act and Caldicott Principles
- Ability to organise workload and prioritise tasks
Qualifications
Essential
- NVQ 3 in Business Admin or Customer Care or equivalent demonstrable experience / education.
Desirable
Skills & Knowledge
Essential
- Excellent communication skills - written and verbal.
- Confident with good interpersonal skills.
- Willingness / ability to learn new IT systems.
Desirable
- Experience with health care systems such as maxims and PAS
Experience
Essential
- Experience if working in administrative and receptionist / customer care role.
Desirable
- Experience in health care setting.
Person Specification
Job Specific Requirements
Essential
- Willingness and ability to work a range of shifts and flexible hours, sometimes short of notice.
- Able to work as part of a team.
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).
Desirable
- Knowledge of the data protection act and Caldicott Principles
- Ability to organise workload and prioritise tasks
Qualifications
Essential
- NVQ 3 in Business Admin or Customer Care or equivalent demonstrable experience / education.
Desirable
Skills & Knowledge
Essential
- Excellent communication skills - written and verbal.
- Confident with good interpersonal skills.
- Willingness / ability to learn new IT systems.
Desirable
- Experience with health care systems such as maxims and PAS
Experience
Essential
- Experience if working in administrative and receptionist / customer care role.
Desirable
- Experience in health care setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
