Job summary
To
offer admin support to the 0-19 team and other services within the building.
You
will be the first point of contact for callers and visitors.
Duties will include
communicating effectively with staff, patients, and other departments, greeting
patients and visitors, answering telephone calls, data input, producing
documents, filing, and archiving.
Main duties of the job
Duties will include:
Liaising with other services
Carrying out general office
duties
Sending out appointment
letters
Cancelling and rebooking
patients
Booking appointments
Maintaining waiting lists
Ensuring electronic records
are accurate and up to date
Reporting faults
Opening and sorting mail
Any other tasks appropriate to
the role and to the relevant base
About us
At Bridgewater, our PEOPLE values shape how we deliver our
NHS services in your local community.
They help us deliver our mission to improve local health and
promote wellbeing in the communities we serve.
After all, values are about people and they were
created in partnership with our staff to reflect what they felt was important
to them
Here at Bridgewater our shared values flow through the organisation.
P- Person-centred-We are passionate about individual needs and
promote independence in the healthcare we provide..
E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.
O- Open and Honest -We behave in a way that develops relationships
based on trust, openness, honesty and respect.
P- Professional-We support our people, so everyone has the right
skills and training to deliver outstanding patient care.
L- Locally Lead -We are always learning about our communities and
show great pride in being a local provider of health and care.
E- Efficient -We use our resources wisely to provide
sustainable and value for money healthcare for our patients.
Unfortunately, we do not hold a sponsor licence for working Visas.
Job description
Job responsibilities
Supporting services and
visitors to our sites, maintain a welcoming, friendly, and professional
approach to all visitors and staff.
Providing an efficient and
accurate admin service to Bridgewater Services and to services making use of
rooms in our sites.
Following appropriate training
updating and maintaining records including sending appointments out, contacting
on behalf of our services.
Please attached full job
description for more information on this role
Job description
Job responsibilities
Supporting services and
visitors to our sites, maintain a welcoming, friendly, and professional
approach to all visitors and staff.
Providing an efficient and
accurate admin service to Bridgewater Services and to services making use of
rooms in our sites.
Following appropriate training
updating and maintaining records including sending appointments out, contacting
on behalf of our services.
Please attached full job
description for more information on this role
Person Specification
Qualifications
Essential
- 4 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
Additional Criteria
Essential
- Good communication skills both written and verbal Telephone skills Customer Care skills Experience of working as part of a team Ability to prioritise workload to meet deadlines Understanding and respect confidentiality in the workplace
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs
Skills & Attributes
Essential
- Knowledge and understanding of confidentiality Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Additional Criteria
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Experience
Essential
- Evidence of ability to effectively complete tasks
Person Specification
Qualifications
Essential
- 4 GCSEs at grade C or above to include Maths and English or Key Skills equivalent qualification.
Additional Criteria
Essential
- Good communication skills both written and verbal Telephone skills Customer Care skills Experience of working as part of a team Ability to prioritise workload to meet deadlines Understanding and respect confidentiality in the workplace
- The ability to travel independently across the Trust
- The ability to work flexibly in accordance with service needs
Skills & Attributes
Essential
- Knowledge and understanding of confidentiality Working knowledge of Microsoft Office packages including Outlook, Excel and Word
Additional Criteria
Essential
- Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable)
Experience
Essential
- Evidence of ability to effectively complete tasks
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
