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Bridgewater Community Healthcare NHS Foundation Trust

IT Project Support Officer

Information:

This job is now closed

Job summary

The role of the IT Project Support Officer is to aid in the delivery of strategic IT projects, including large-scale refresh, upgrade of hardware and any other technical projects that go live.

Main duties of the job

  • To maintain a high degree of customer service.
  • To operate at an efficient pace whilst maintaining consistent high quality to achieve deadlines.
  • High level of organisational skills.
  • To build, configure and deploy end user computing equipment.
  • To carry out any housekeeping or maintenance procedures of computing systems in accordance with the agreed procedures.
  • To ensure accurate records are maintained in relation to service asset and configuration.
  • To maintain a professional image of IT Services at all times.
  • To perform other duties that may be required as directed by the IT Services Delivery Manager or Head of IT.

About us

At Bridgewater, our PEOPLE values shape how we deliver our NHS services in your local community.

They help us deliver our mission to improve local health and promote wellbeing in the communities we serve.

After all, values are about people and they were created in partnership with our staff to reflect what they felt was important to them

Here at Bridgewater our shared values flow through the organisation.

P- Person-centred-We are passionate about individual needs and promote independence in the healthcare we provide..

E- Empowered- We empower our people and encourage new ideas to deliver and create improvements in community care.

O- Open and Honest -We behave in a way that develops relationships based on trust, openness, honesty and respect.

P- Professional-We support our people, so everyone has the right skills and training to deliver outstanding patient care.

L- Locally Lead -We are always learning about our communities and show great pride in being a local provider of health and care.

E- Efficient -We use our resources wisely to provide sustainable and value for money healthcare for our patients.

Unfortunately, we do not hold a sponsor licence for working Visas.

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9835-COR23-185

Job locations

Spencer House

89 Dewhurst Road

Birchwood

Cheshire

WA3 7PG


Job description

Job responsibilities

Please see full job description and person specification attached as a separate document to this job advert.

Job description

Job responsibilities

Please see full job description and person specification attached as a separate document to this job advert.

Person Specification

Skills and Attributes

Essential

  • Basic network knowledge.
  • (DNS/DHCP)
  • Experience in building and deploying hardware and software.
  • Time-management and multitasking.
  • Excellent diagnostic and triage skills
  • Problem-solving and critical thinking under pressure.

Qualifications

Essential

  • HND in IT or equivalent.

Desirable

  • CompTIA A+
  • Other relevant hardware or software qualifications.

Additional Criteria

Essential

  • Excellent verbal and written communicational skills.
  • The ability to engage with users of all levels of experience and provide clear and concise support.
  • Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).

Experience

Essential

  • Relevant experience in supporting users within a Windows 10 environment, Including Office 365 and ideally other PC products.

Desirable

  • Experience gained in an NHS environment.
Person Specification

Skills and Attributes

Essential

  • Basic network knowledge.
  • (DNS/DHCP)
  • Experience in building and deploying hardware and software.
  • Time-management and multitasking.
  • Excellent diagnostic and triage skills
  • Problem-solving and critical thinking under pressure.

Qualifications

Essential

  • HND in IT or equivalent.

Desirable

  • CompTIA A+
  • Other relevant hardware or software qualifications.

Additional Criteria

Essential

  • Excellent verbal and written communicational skills.
  • The ability to engage with users of all levels of experience and provide clear and concise support.
  • Do you have the right to stay and work in the UK without sponsorship (share-codes will be checked if applicable).

Experience

Essential

  • Relevant experience in supporting users within a Windows 10 environment, Including Office 365 and ideally other PC products.

Desirable

  • Experience gained in an NHS environment.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Spencer House

89 Dewhurst Road

Birchwood

Cheshire

WA3 7PG


Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Bridgewater Community Healthcare NHS Foundation Trust

Address

Spencer House

89 Dewhurst Road

Birchwood

Cheshire

WA3 7PG


Employer's website

http://bridgewater.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team

bchft.bch.recruitment@nhs.net

bchft.bch.recruitment@nhs.net

Details

Date posted

14 August 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

C9835-COR23-185

Job locations

Spencer House

89 Dewhurst Road

Birchwood

Cheshire

WA3 7PG


Supporting documents

Privacy notice

Bridgewater Community Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)