Job summary
We are looking for a dedicated, dynamic and conscientious Operations Manager who will be responsible for delivery, leadership and management of an operational team/service within Wetherby Young Offender Institute (WYOI) and Adel Beck Secure Childrens Home.
The successful candidate will have a lead role in the management and development of this exciting and challenging service. In doing so, they will support a wider integrated healthcare team (including partner agencies) to ensure young people and children in our care receive the best possible healthcare delivery.
The post holder will work to organisational, professional and regulatory body codes, standards and guidance whilst acting as a clear role model for the service at all times.
Main duties of the job
Responsibility
for all operational aspects of service provision within the context of the
service specification/ operational policies.
Manage the allocated budget for the team and support senior managers/head of
service to manage the overall service budget where appropriate.
Responsibility for the performance and management of an operational team/
service within line management structure specific to service area.
Delegate, organise and prioritise resources autonomously to ensure the safe
delivery of the service and making judgements in complex situations e.g.
unexpected service demands.
Provide a leadership style which is underpinned by strongly held values around
equality, diversity and openness; effectively builds and maintains
relationships with direct reportee(s) and other key individuals.
Promotes and represents service at a strategic and operational level.
Actively works towards developing and maintaining effective operational and
corporate working relationships.
About us
Working for Leeds
community Healthcare NHS Trust
Who are we?
Leeds Community Healthcare
provides a range of community-based health services across the whole city. We
treat people in their homes, local health centres and community hospitals, and
work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture
based on deeply-held values, and our focus at all times is on delivering high
quality care to the people of Leeds. In our most recent CQC evaluation, we were
rated "Good", with our Adult Services rated "Outstanding"
for caring.
Perks of the job
Our benefits range from
generous annual leave to access to NHS discount sites. You can find the full
list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.ukclick
on the Join Our Team Tab.
Right to Work
This role is based in the UK. Employment is
conditional on confirmation of the right to work in the UK - either as a UK or
Irish citizen, under the EU settlement scheme or having secured any other
relevant work visa. If you do not have the right to work in the UK and the role
does not meet eligibility for sponsorship, please consider carefully whether
you meet the eligibility to apply.
Job description
Job responsibilities
Job Purpose
The post holder will be
responsible for delivery, leadership and management of an operational team/
service within a specialist service area. In doing so, they will assess, plan,
deliver and evaluate team performance and delivery, ensuring that they practice
within their sphere of competence and knowledge. The post holder will work to
organisational, professional and regulatory body codes, standards and guidance
at all times ensuring that their practice is grounded in evidence based
theoretical and practical knowledge. They will be responsible for developing
new and innovative service developments within their sphere of practice
responding to emerging knowledge and techniques.
Key Responsibilities
1. Professional
1.1.
Maintain managerial standards demonstrated through
undertaking appraisal, training and developmental opportunities at a
frequency agreed with senior management team/head of service in the relevant
field.
Job description
Job responsibilities
Job Purpose
The post holder will be
responsible for delivery, leadership and management of an operational team/
service within a specialist service area. In doing so, they will assess, plan,
deliver and evaluate team performance and delivery, ensuring that they practice
within their sphere of competence and knowledge. The post holder will work to
organisational, professional and regulatory body codes, standards and guidance
at all times ensuring that their practice is grounded in evidence based
theoretical and practical knowledge. They will be responsible for developing
new and innovative service developments within their sphere of practice
responding to emerging knowledge and techniques.
Key Responsibilities
1. Professional
1.1.
Maintain managerial standards demonstrated through
undertaking appraisal, training and developmental opportunities at a
frequency agreed with senior management team/head of service in the relevant
field.
Person Specification
Qualifications
Essential
- Professional degree or diploma in relevant field or equivalent qualification/ operational experience
- Post graduate learning to Masters level or equivalent qualification/ operational experience
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with occupational standards
- Post graduate learning to Masters level or equivalent qualification/ operational experience
- Appropriate statutory professional body registration
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with occupational standards Specific CPD modules relevant to specialist field
- Leadership and/or management qualification
- Teaching, training or mentorship qualification or experience to an equivalent level
Desirable
- Specific CPD modules relevant to specialist field
- Leadership and/or management qualification
- Teaching, training or mentorship qualification or experience to an equivalent level
- Clinical statutory professional body registration
Experience
Essential
- Experience of managing change
- Experience in the management and supervision of staff
- Experience of managing resources
- Experience of analysing data, writing reports and presenting to various groups
- Experience of leadership and team building in practice
Desirable
- Working in community or primary care based teams
- Experience of change management
- Experience of practical application of improvement and innovation techniques
Skills and Attributes
Essential
- Highly complex analytical and creative problem solving skills in unpredictable situations
- Workload management including delegation of tasks and team leadership
- Competent IT skills in order to collect and interpret data, present reports and compile presentations in a range of contexts
- Change management skills
- Advanced verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers, staff and wider audiences
- Risk assessment and conflict management skills
- Reflective practice skills able to give clear and effective feedback and support others to develop
- Develop and lead audit within service area
- Lead / contribute to research activities relevant to service area
- Demonstrates awareness of limits to knowledge base
Desirable
- Clinical experience/knowledge base
Attitude and Behaviour
Essential
- Able to demonstrate clear and inspiring leadership internally and externally behaving as a role model at all times
- Displays care, compassion, sensitivity and responsiveness to other peoples feelings and needs
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their carers
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Evidence of leadership
Person Specification
Qualifications
Essential
- Professional degree or diploma in relevant field or equivalent qualification/ operational experience
- Post graduate learning to Masters level or equivalent qualification/ operational experience
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with occupational standards
- Post graduate learning to Masters level or equivalent qualification/ operational experience
- Appropriate statutory professional body registration
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with occupational standards Specific CPD modules relevant to specialist field
- Leadership and/or management qualification
- Teaching, training or mentorship qualification or experience to an equivalent level
Desirable
- Specific CPD modules relevant to specialist field
- Leadership and/or management qualification
- Teaching, training or mentorship qualification or experience to an equivalent level
- Clinical statutory professional body registration
Experience
Essential
- Experience of managing change
- Experience in the management and supervision of staff
- Experience of managing resources
- Experience of analysing data, writing reports and presenting to various groups
- Experience of leadership and team building in practice
Desirable
- Working in community or primary care based teams
- Experience of change management
- Experience of practical application of improvement and innovation techniques
Skills and Attributes
Essential
- Highly complex analytical and creative problem solving skills in unpredictable situations
- Workload management including delegation of tasks and team leadership
- Competent IT skills in order to collect and interpret data, present reports and compile presentations in a range of contexts
- Change management skills
- Advanced verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers, staff and wider audiences
- Risk assessment and conflict management skills
- Reflective practice skills able to give clear and effective feedback and support others to develop
- Develop and lead audit within service area
- Lead / contribute to research activities relevant to service area
- Demonstrates awareness of limits to knowledge base
Desirable
- Clinical experience/knowledge base
Attitude and Behaviour
Essential
- Able to demonstrate clear and inspiring leadership internally and externally behaving as a role model at all times
- Displays care, compassion, sensitivity and responsiveness to other peoples feelings and needs
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace
- Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their carers
- Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands
- Positive and flexible attitude to dealing with change; able to respond to the changing needs of the patient in an appropriate and timely manner;
- willing to change and accept change and to explore new ways of doing things and approaches
- Highly motivated and reliable
- Has a strong degree of personal integrity; able to adhere to standards of conduct based on a culture of equality and fairness
- Demonstrates values consistent with those of the Trust
- Evidence of leadership
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
