Assistant Case Manager

Job description

Job responsibilities

Job Purpose

The post holder will be responsible for the day to day co-ordination of the teams duty and allocation responsibilities and will work within their speciality area as an autonomous practitioner. In doing so, they will assess, plan, deliver and evaluate patient centred programmes of care to a specialist level ensuring that they practice within their sphere of competence and knowledge. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge.

Key Responsibilities:

1. Clinical

1.1. 1.1 Demonstrates a detailed theoretical and practical knowledge of common aetiologies, pathologies, conditions and presentations involving a critical understanding of theories and principles

1.2 Demonstrates the ability to apply theory to practice at a proficient level when assessing, planning, treating and reviewing using a holistic philosophy

1.3 Demonstrates organisational skills

1.4 Makes judgements requiring analysis, interpretation and comparison of options and ensures clinical reasoning is reflected accurately in case records

1.5 Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of involvement and empowerment

1.6 Works to standards of proficiency identified by their professional and regulatory bodies

1.7 Prioritises their own workload within agreed objectives deciding when to refer to others as appropriate.

1.8 Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in the management of any complaints and compliments

1.9 Provides and receives complex, sensitive or contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication

Person Specification

Experience

Essential

• Experience in the clinical field or a closely related clinical area
• Working as part of a wider multidisciplinary team

Desirable

• Experience in health and social care and knowledge of relevant current issues in this field

Skills and Attributes

Essential

• Assessment, planning and evaluation skills
• Able to work as part of a team, co-operating to work together and assist others
• Effective verbal, non-verbal and written communication skills including communicating complex or potentially distressing information to patients / carers
• Competent IT skills e.g. word processing, email in order to maintain electronic patient records
• Positive and flexible attitude to dealing with change and able to respond to the changing needs of the patient in an appropriate and timely manner
• Able to work under pressure, dealing with peaks and troughs in workload

Desirable

• Analytical and creative problem solving skills
• Able to research, understand and evaluate evidence in order to contribute to development
• Reflective practice skills

Qualifications

Essential

• Professional degree NVQ 4 or diploma in relevant field or equivalent experience
• Must be willing to participate in any relevant training identified to develop skills required to carry out duties
• Maintains a portfolio of CPD in line with regulatory body standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Community Healthcare NHS Trust

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)