Job summary
We
are looking for a reliable, experienced, courteous Driver to join the team at
Leeds Community Equipment Service. The Service provides daily living and
nursing equipment for people to use in their own home. Once the service user
has no further use for the equipment it is returned/ collected, cleaned,
refurbished and then reissued; new equipment is also purchased.
You will help deliver and collect the equipment to clients across Leeds and
also hospital sites using one of our long wheel-based vans. You will liaise on
a daily basis with clients/ carers and be responsible for all aspects of
vehicle checks, including safe loading/ unloading of the vehicle. You will be
responsible for your designated workload and have basic IT skills to use a
scanner to record jobs completed etc.
The Driver will provide an efficient and professional customer focused support
to ensure we provide the right equipment quickly to enable people to live
independent and inclusive lives in their own home.
Main duties of the job
You
will be joining a small team of Drivers working 5 over 7 days a week on a
selection of shifts 8/4, 9/5 and 10/6, including 1 in 4 weekends (8/4.)
A professional attitude and experience of working in a customer service
environment is essential in this role while having knowledge of transport
rules.
You will need to be able to work under pressure and unsupervised while out in
community, managing your time around the delivery priorities. You will receive
full training to ensure you adhere to the Services Operating Procedures.
If you want job satisfaction and enjoy working with the public and have tact,
sensitivity and strong communication skills then this could be the role for
you.
If you require further information please contact us on 0113 3783280
About us
Working for Leeds community
Healthcare NHS Trust
Who are we?
Leeds Community Healthcare
provides a range of community-based health services across the whole city. We
treat people in their homes, local health centres and community hospitals, and
work in partnership with other local Trusts, charities and Leeds City Council.
We have a strong culture
based on deeply-held values, and our focus at all times is on delivering high
quality care to the people of Leeds. In our most recent CQC evaluation, we were
rated "Good", with our Adult Services rated "Outstanding"
for caring.
Perks of the job
Our benefits range from
generous annual leave to access to NHS discount sites. See the supporting link
on the right for a full list of rewards & why to work for Leeds Community
Healthcare.
Right to Work
This role is based in the
UK. Employment is conditional on confirmation of the right to work in the UK -
either as a UK or Irish citizen, under the EU settlement scheme or having
secured any other relevant work visa. If you do not have the right to work in
the UK and the role does not meet eligibility for sponsorship, please consider
carefully whether you meet the eligibility to apply.
Job description
Job responsibilities
INTERNAL ONLY
Job Purpose
The post holder will be responsible for their designated workload within their service
area
with access to support, advice and management from an appropriate senior member of staff.
The post holder will work to professional standards and
guidance at all
times.
The post holder will be responsible for providing and maintaining an efficient and
professional customer focused support function to the service users
of Leeds
Community Healthcare NHS
Trust (LCH)
and related providers
ensuring
discretion and confidentiality at all times.
Key Responsibilities
1. Driver duties
1.1. Face
to face and telephone support to service users, colleagues and carers/ relatives
routine information.
1.2. Delivery
and collection of items to and from various locations, amending delivery route/
sequence as necessary.
1.3.Use computer information systems/ paper forms to
receipt own issues of stock, to track equipment and to document own deliveries
and collections.
1.4.Ensure all Local Operational Procedures are adhered to. Maintaining safety and security of the building e.g. signing in and out.
1.5 Carry out duties
independently without routine supervision, but with someone generally available
for reference.
1.6 To maintain appropriate records for
audit purposes.
1.7 To ensure fire regulations are adhered to. This
may require acting as the nominated Fire Person depending on location and include weekly test of fire alarms and responding to alarms in buildings ensuring compliance with local procedures.
1.8 To provide appropriate cover
if required within an agreed area to maintain
service provision.
1.9 Complies with the Policies and procedures of the Trust.
1.10Participate in audits
within the scope of the role
1.11 Basic maintenance of van including
Job description
Job responsibilities
INTERNAL ONLY
Job Purpose
The post holder will be responsible for their designated workload within their service
area
with access to support, advice and management from an appropriate senior member of staff.
The post holder will work to professional standards and
guidance at all
times.
The post holder will be responsible for providing and maintaining an efficient and
professional customer focused support function to the service users
of Leeds
Community Healthcare NHS
Trust (LCH)
and related providers
ensuring
discretion and confidentiality at all times.
Key Responsibilities
1. Driver duties
1.1. Face
to face and telephone support to service users, colleagues and carers/ relatives
routine information.
1.2. Delivery
and collection of items to and from various locations, amending delivery route/
sequence as necessary.
1.3.Use computer information systems/ paper forms to
receipt own issues of stock, to track equipment and to document own deliveries
and collections.
1.4.Ensure all Local Operational Procedures are adhered to. Maintaining safety and security of the building e.g. signing in and out.
1.5 Carry out duties
independently without routine supervision, but with someone generally available
for reference.
1.6 To maintain appropriate records for
audit purposes.
1.7 To ensure fire regulations are adhered to. This
may require acting as the nominated Fire Person depending on location and include weekly test of fire alarms and responding to alarms in buildings ensuring compliance with local procedures.
1.8 To provide appropriate cover
if required within an agreed area to maintain
service provision.
1.9 Complies with the Policies and procedures of the Trust.
1.10Participate in audits
within the scope of the role
1.11 Basic maintenance of van including
Person Specification
Experience
Essential
- Experience of working in a customer service environment
Skills and Attributes
Essential
- Ability to work unsupervised for part of shift and to organise and plan to meet deadlines/manage time effectively.
- Good verbal communication skills; including occasional tact where issues are sensitive.
- Competent in the use of in-house information systems
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate.
- Able to work under pressure, dealing with peaks and troughs in workload.
Qualifications
Essential
- Ability to drive a van (non HGV)
- Full clean licence
- Basic IT skills
Desirable
- Knowledge of Leeds & surrounding areas.
Knowledge
Essential
- Transport rules and regulations
Person Specification
Experience
Essential
- Experience of working in a customer service environment
Skills and Attributes
Essential
- Ability to work unsupervised for part of shift and to organise and plan to meet deadlines/manage time effectively.
- Good verbal communication skills; including occasional tact where issues are sensitive.
- Competent in the use of in-house information systems
- Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate.
- Able to work under pressure, dealing with peaks and troughs in workload.
Qualifications
Essential
- Ability to drive a van (non HGV)
- Full clean licence
- Basic IT skills
Desirable
- Knowledge of Leeds & surrounding areas.
Knowledge
Essential
- Transport rules and regulations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
