Clinical effectiveness and compliance manager

Job description

Job responsibilities

Job Purpose

This post is part of the Adult Business Unit Leadership Team and will work collaboratively across the business unit. The postholder will provide clinical/professional leadership and direction by supporting the integration and transformation of service delivery. The post holder will be responsible for the safe delivery of care within a service. Working closely with other clinical, professional, and operational leads and system partners including Continuing Healthcare and Adult Social Care.

They will also lead and deliver practice within their speciality area. In doing so, they will use advanced specialist skills to assess, plan, deliver and evaluate patient centred programmes of care and case management; ensuring that they practice within their sphere of competence and knowledge. This will include demonstrating an enhanced knowledge of the Continuing Healthcare National Service Framework (Revised 2022), the delivery and development of Personalised Health Budgets, Deprivation of Liberty (DOLS), Liberty Protection Safeguards (LPS) as well as Adult Safeguarding procedures. The post holder will work to professional and regulatory body codes, standards and guidance at all times ensuring that their practice is grounded in evidence based theoretical and practical knowledge. They will be responsible for developing new and innovative clinical and professional practices responding to emerging knowledge and techniques in relation to the delivery of Continuing Health Care case management arrangements.

Key Responsibilities

1. Clinical

1.1. Utilises advanced specialist knowledge covering a range of procedures and underpinned by relevant broad-based knowledge, experience and competence

1.2. Develops and maintains new skills in extended scope practice in response to emerging knowledge and techniques

1.3. Where appropriate to services delivery, demonstrates highly developed physical skills which require specific training or considerable experience to attain the level required e.g. advanced moving and handling techniques, advanced clinical assessment, clinical procedures, diagnostic tests

1.4. Demonstrates independent practice responding to social, scientific, clinical and ethical issues which are encountered

1.5. Makes complex judgements requiring analysis, interpretation and comparison of options by integrating complex knowledge sources in new and/or unfamiliar contexts and determining the appropriate application of clinical guidelines relevant to patient needs

1.6. Responsible for developing new and innovative clinical pathways across the broad health and social care context

1.7. Engages and actively involves the individual and, if appropriate, their family/carer, in the assessment, planning, implementation and evaluation of programmes of treatment and/or care by using person-centred techniques to promote a culture of self care, involvement and empowerment

1.8. Works to standards of advanced proficiency identified by their professional and regulatory bodies performing clinical treatments/procedures to a highly specialist standard

1.9. Prioritises their own workload within agreed objectives deciding when to refer to others as appropriate.

1.10. Provides and receives highly complex, highly sensitive or highly contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication

1.11. Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of the role including the management of compliments and complaints

1.12. Acts as a highly specialist source of information and support for other professionals and agencies across the broad health and social care context

1.13. To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role

Person Specification

Skills and Attributes

Essential

• Highly complex analytical and creative problem solving skills in unpredictable situations.
• Workload management including delegation of tasks, team leadership and delivery of strategic targets.
• Competent IT skills in order to collect and interpret data, present reports and compile presentations in a range of contexts.
• Able to work as part of a team, co-operating to work together and in conjunction with others and willing to help and assist wherever possible and appropriate appreciating the value of diversity in the workplace.
• Able to develop, establish and maintain positive relationships with others both internal and external to the organisation and with patients and their carers.
• Able to work under pressure, dealing with peaks and troughs in workload managing unpredictable service demands.

Desirable

• Experience of change management theory.

Transport

Essential

• Car owner and driver.

Experience

Essential

• Experience in the specialist area of work, this includes knowledge and experience of clinical effectiveness in NHS organisations and CQC registration and the CQC Single Assessment Framework.
• Experience of initiating and leading organisation wide projects with clinical teams.
• Experience in operational management including human resource management.

Desirable

• Working in community or primary care based teams.
• Budget management experience and delivery of savings targets.
• Experience of role/service redesign.

Qualifications

Essential

• Degree or diploma in relevant field, or equivalent experience.
• Project management qualification or equivalent demonstrable experience.
• Post graduate learning to Masters level or equivalent experience.
• Teaching, training or mentorship qualification or experience to an equivalent level.

Desirable

• Specific CPD modules relevant to specialist field.
• Leadership and management qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Community Healthcare NHS Trust

Address

Building 3 White Rose Park

Millshaw Park Lane

Leeds

LS11 0DL

Employer's website

https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)