Administrator

Job description

Job responsibilities

The Front of House service at Leeds Community Healthcare (NHS) Trust are seeking an Administrator on a fixed term basis for 12 months working 22.5 hours per week. This post is a Relief post based in the East of Leeds (East Leeds Health Centre, Halton Clinic, Seacroft Clinic, Reginald Centre, Chapeltown Health Centre) however, you will also be required to cover citywide when needed. You will be required to have a full UK driving licence and access to a suitable vehicle for business use.

We provide a range of services, support and always aim to deliver a professional, efficient customer focused support to all.

Our purpose is to provide a high quality, front-of-house reception service to our patients, staff and visitors. We do this by working in partnership with other organisations and groups, involving and developing our staff, and using our resources wisely to continually improve our services

The administrator role supports the provision of efficient and effective administrative services to the organisation to meet identified business needs.

This role is often the first point of contact into a service and may involve a range of tasks including providing a reception service, meeting and greeting visitors to the building and undertaking a range of administrative services e.g. dealing with post and parcels, replenishing/ordering stock, record keeping, referral management, booking appointments, signposting appropriately.

This job description is not exhaustive and may change as the post or the needs of the service develop. Such changes will be subject to consultation between the post holder and their assignment manager and, if necessary, further job matching or evaluation.

The duties of an administrator will include:

• Referral management
• Patient waiting lists
• Meet / Greet / Signposting of service users and visitors to our buildings
• Appointment / Diary / Rota / Clinic management
• Patient information systems
• Procurement and stock management
• Meetings and room booking management
• Reception / Telephony support
• Building maintenance reporting
• Daily, weekly and monthly tasks
• Reporting to the Administration Services Coordinator

Working hours: Monday-Wednesday hours ranging between 08:00-18:00

The successful candidate will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality, to ensure that services are delivered with customer focus.

For more Information please contact:Jessica Myslinska -jessica.myslinska@nhs.net -07858678509

Working for Leeds community Healthcare NHS Trust

Who are we?

Leeds Community Healthcare provides a range of community-based health services across the whole city. We treat people in their homes, local health centres and community hospitals, and work in partnership with other local Trusts, charities and Leeds City Council.

We have a strong culture based on deeply-held values, and our focus at all times is on delivering high quality care to the people of Leeds. In our most recent CQC evaluation, we were rated "Good", with our Adult Services rated "Outstanding" for caring.

Perks of the job

Our benefits range from generous annual leave to access to NHS discount sites. You can find the full list of attractive benefits and rewards at www.leedscommunityhealthcare.nhs.uk click on the Join Our Team Tab.

Right to Work

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.

Person Specification

General Requirements

Essential

• Please refer to job description above

Desirable

• Please refer to job description above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Community Healthcare NHS Trust

Address

Leeds Community Healthcare Trust

Unit 3

Leeds

LS11 0LT

Employer's website

https://www.leedscommunityhealthcare.nhs.uk/join-our-team1/ (Opens in a new tab)