Shropshire Community Health NHS Trust

Operational Lead Adult Community Services

The closing date is 07 January 2026

Job summary

Shropshire Community Health NHS Trust are looking for a dedicated and dynamic Operational Manager to lead the Adult Community Services Division across Shropshire, Telford and Wrekin (STW).

The post holder will be responsible for the effective leadership and management across the range of services within the portfolio to lead an ambitious integration and service development programme in partnership with commissioners, partner organisations and the local populations within neighbourhoods in STW.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

The post holder is expected to:

  • Provide operational leadership and management to teams within the Adult Community Services Division.
  • Design and lead the change programme required to meet the service specification and national reporting requirements.
  • To proactively lead the development and redesign of pathways, working, with partners, to achieve the best health outcomes for local people, their families and carers, and support their health and wellbeing needs.
  • Reflect the needs of service users/ communities, influencing stakeholders both internal and external to the Trust.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7657290-OPS

Job locations

Mount McKinley

Shrewsbury Business Park

Shrewsbury

SY2 6ND


Job description

Job responsibilities

Please see the job description and person specification attached for further information on the role

Job description

Job responsibilities

Please see the job description and person specification attached for further information on the role

Person Specification

Training and Qualifications

Essential

  • Appropriate Masters qualification or equivalent experience of working across relevant community services in a strategic or operational manager role
  • Degree level qualification in appropriate clinical or non-clinical subject
  • Evidence of post registration management and professional development

Experience

Essential

  • Extensive operational management experience in a complex in a multidisciplinary/multi agency environment.
  • Highly developed specialist knowledge and experience of developing services across systems and pathways.
  • Proven track record as an effective leader/ services manager in health or related environment.
  • Experience of leading complex and dynamic change successfully, with evidence of this change being sustained.
  • Experience of building successful partnership working arrangements/intensive interagency work and being able to influence people internal and external to the Trust

Knowledge and Skills

Essential

  • System wide knowledge in a number of areas e.g. health, financial management, performance management, joint commissioning acquired through training and proven experience over a number of years.
  • In depth understanding of national legislation and standards relating to the portfolio of services.
  • Good understanding/insight of NHS legislation, SFIs and SO's, employment and health and safety legislation, national standards and service frameworks for care, safeguarding requirements.
  • Ability to manage resources, staff and budgets effectively; delivering efficiency and reinvestment targets.
  • Well-developed leadership skills, tools and techniques in a number of areas outlined within the LQF: Change management, political intelligence, influencing, engaging and collaboration, creating a vision, communication (verbal and written), interpersonal skills

Other

Essential

  • Ability to meet the travel requirements of the post
Person Specification

Training and Qualifications

Essential

  • Appropriate Masters qualification or equivalent experience of working across relevant community services in a strategic or operational manager role
  • Degree level qualification in appropriate clinical or non-clinical subject
  • Evidence of post registration management and professional development

Experience

Essential

  • Extensive operational management experience in a complex in a multidisciplinary/multi agency environment.
  • Highly developed specialist knowledge and experience of developing services across systems and pathways.
  • Proven track record as an effective leader/ services manager in health or related environment.
  • Experience of leading complex and dynamic change successfully, with evidence of this change being sustained.
  • Experience of building successful partnership working arrangements/intensive interagency work and being able to influence people internal and external to the Trust

Knowledge and Skills

Essential

  • System wide knowledge in a number of areas e.g. health, financial management, performance management, joint commissioning acquired through training and proven experience over a number of years.
  • In depth understanding of national legislation and standards relating to the portfolio of services.
  • Good understanding/insight of NHS legislation, SFIs and SO's, employment and health and safety legislation, national standards and service frameworks for care, safeguarding requirements.
  • Ability to manage resources, staff and budgets effectively; delivering efficiency and reinvestment targets.
  • Well-developed leadership skills, tools and techniques in a number of areas outlined within the LQF: Change management, political intelligence, influencing, engaging and collaboration, creating a vision, communication (verbal and written), interpersonal skills

Other

Essential

  • Ability to meet the travel requirements of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Mount McKinley

Shrewsbury Business Park

Shrewsbury

SY2 6ND


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Mount McKinley

Shrewsbury Business Park

Shrewsbury

SY2 6ND


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Divisional Clinical Manager

Sam Townsend

sam.townsend2@nhs.net

07786392531

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£64,455 to £74,896 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7657290-OPS

Job locations

Mount McKinley

Shrewsbury Business Park

Shrewsbury

SY2 6ND


Supporting documents

Privacy notice

Shropshire Community Health NHS Trust's privacy notice (opens in a new tab)