Shropshire Community Health NHS Trust

Community Healthcare Support Worker

The closing date is 25 November 2025

Job summary

Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

An exciting opportunity has arisen for highly motivated individual to join our Community Team within South East Shropshire in the provision of Planned and Admission Avoidance care to patients in the community.

We are looking for a caring, motivated and friendly individual to join our busy, professional and dynamic team. You should possess commitment to interdisciplinary team working and innovative delivery of excellent standards of care.

The post holder will assist and support other members of the team in giving care / undertaking phlebotomy to patients within a designated area, under the supervision of a qualified nurse.

The opportunity to develop additional skills within the HCSW job description and support in career progression through accessing formal training and clinical competence.

This role requires you to visit patients in their own home, you therefore must be able to meet the travel requirements.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

Promotes a 'can do' attitude and determination to develop and sustain a dynamic and responsive clinical and administrative support service within a Community Hospital / Community Team setting which delivers best practice.
To deal appropriately with interruptions, unpredictable events and behaviours.
To organise and deliver skilled clinical support work / phlebotomy without direct supervision.
Gain valid informed consent and work within legal frameworks with patients.
To liaise with nursing and therapists with regard to patient care, highlighting any variations to expected outcomes from agreed treatment programmes.
To provide basic verbal and written clinical reports to the supervising Nurse and / or therapist and to document patient interventions/findings in patient records in line with Trust Record Keeping Policy.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

825-7501502-OPS-B

Job locations

Bridgnorth Community Hospital

Northgate

Bridgnorth

WV16 4EU

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Qualifications

Essential

GCSE Level C+ in English and Maths or Level 2 functional skills in English and Maths or willingness to work towards this.
Level 2 in health and social care (or equivalent) or willingness to work towards this.
Care Certificate or willingness to undertake

Experience

Essential

Awareness of accountability issues e.g., confidentiality.
Awareness of the role of the Healthcare Support Worker.

Knowledge

Essential

Knowledge of the role of the health care assistant role in context, including phlebotomy.
Knowledge of situations and circumstances that can impact on patient safety and demonstrate understanding of how the healthcare support worker contributes to maintaining patient safety.
Good interpersonal skills (written and oral).
The ability to communicate effectively with patients and staff both written and orally and demonstrate a level of English language and grammar commensurate with writing in service user case notes.
Ability to remain calm when faced with a potentially difficult situation.
Experience of using IT in clinical practice.

Person Specification

Qualifications

Essential

GCSE Level C+ in English and Maths or Level 2 functional skills in English and Maths or willingness to work towards this.
Level 2 in health and social care (or equivalent) or willingness to work towards this.
Care Certificate or willingness to undertake

Experience

Essential

Awareness of accountability issues e.g., confidentiality.
Awareness of the role of the Healthcare Support Worker.

Knowledge

Essential

Knowledge of the role of the health care assistant role in context, including phlebotomy.
Knowledge of situations and circumstances that can impact on patient safety and demonstrate understanding of how the healthcare support worker contributes to maintaining patient safety.
Good interpersonal skills (written and oral).
The ability to communicate effectively with patients and staff both written and orally and demonstrate a level of English language and grammar commensurate with writing in service user case notes.
Ability to remain calm when faced with a potentially difficult situation.
Experience of using IT in clinical practice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bridgnorth Community Hospital

Northgate

Bridgnorth

WV16 4EU

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bridgnorth Community Hospital

Northgate

Bridgnorth

WV16 4EU

Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)