Shropshire Community Health NHS Trust

Medical Records Clerk / Administration Assistant

The closing date is 13 November 2025

Job summary

**PLEASE NOTE** This vacancy is only open to employees of our ICB system partners: Shropshire Community Health NHS Trust, The Shrewsbury and Telford Hospital NHS Trust, Midlands Partnership NHS Foundation Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital and NHS Shropshire, Telford and Wrekin Integrated Care Board. Please do not apply if you are not an employee of one of the listed organisations as we will be unable to progress your application.

Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

An exciting opportunity has become available within the Community Outpatient Service based at Bridgnorth Community Hospital. The role of Medical Records Clerk / Administration Assistant is responsible for providing a high standard of administrative support to ensure effective referral pathway and appointment procedures for our patients.

Main duties of the job

You must possess excellent administrative and time management skills, be computer literate and be able to deal with complex information.

Although the post will be based in Bridgnorth, an ability to travel to our current sites at Ludlow and Whitchurch would be beneficial should service need demand it.

The postholder will provide support within the Administration Team at Bridgnorth Community Hospital to provide medical record and general administrative support to the community outpatient clinics and their delivery.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7534099-OPS-A

Job locations

Bridgnorth Hospital

Northgate

Bridgnorth

WV16 4EU


Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Person Specification

Training and Qualifications

Essential

  • Good standard of general education including English Language GCSE or equivalent
  • RSA I/II Typewriting or equivalent
  • Numeracy skills
  • Good IT skills/computer applications including Microsoft Office

Experience

Essential

  • Experience of working in a clerical/administration role.

Knowledge and Skills

Essential

  • Excellent communications skills both written and verbal
  • IT skills including experience with Microsoft office
  • Ability to work under pressure both as a team member and individually
  • Good organisational skills
Person Specification

Training and Qualifications

Essential

  • Good standard of general education including English Language GCSE or equivalent
  • RSA I/II Typewriting or equivalent
  • Numeracy skills
  • Good IT skills/computer applications including Microsoft Office

Experience

Essential

  • Experience of working in a clerical/administration role.

Knowledge and Skills

Essential

  • Excellent communications skills both written and verbal
  • IT skills including experience with Microsoft office
  • Ability to work under pressure both as a team member and individually
  • Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bridgnorth Hospital

Northgate

Bridgnorth

WV16 4EU


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Bridgnorth Hospital

Northgate

Bridgnorth

WV16 4EU


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support Manager, Planned Care

Julie Tisdale

julie.tisdale@nhs.net

01746711073

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

825-7534099-OPS-A

Job locations

Bridgnorth Hospital

Northgate

Bridgnorth

WV16 4EU


Supporting documents

Privacy notice

Shropshire Community Health NHS Trust's privacy notice (opens in a new tab)