Shropshire Community Health NHS Trust

Community Healthcare Support Worker

The closing date is 20 June 2025

Job summary

Please note that this job does not meet the salary or skill level requirements for work visa sponsorship and as such we will be unable to progress your application if you do not have the right to work in the UK.

An exciting opportunity has arisen for a Healthcare Support Worker to join the North West Community Nursing Team. Providing Immediate and Planned Care to patients in the community. The multidisciplinary teams provide nursing and therapy services offering an alternative to hospital admission. Supporting timely discharge, and enabling people to realise their potential and functional independence.

This is a fantastic development opportunity to develop your clinical skills & knowledge and provide you with a pathway to develop to Band 3 & beyond.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

  • Promotes a 'can do' attitude and determination to develop and sustain a dynamic and responsive clinical and administrative support service within a Community Hospital/Community Team setting, which delivers best practice.
  • Promote and enhance the health and wellbeing of patients.
  • Promote and improve the patient experience/journey.
  • Empower patients and promote patient shared/self-care where appropriate.
  • To observe the general behaviour, ability and response of patients/clients and to record the information and report to qualified staff as and when required. To deal appropriately with interruptions, unpredictable events and behaviours.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata (as of August 2025)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

825-7208935-OPS

Job locations

North West IDT Cambrian Medical Centre

Thomas Savin Road

Oswestry

SY11 1GA


Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Training and Qualification

Essential

  • GCSE Level C+ in English and Maths or Level 2 functional skills in English and Maths (or equivalent) or willingness to work towards this.
  • Level 2 in health and social care (or equivalent) or willingness to work towards this.
  • Care Certificate or willingness to work towards this.

Experience

Essential

  • Awareness of accountability issues e.g., confidentiality.
  • Awareness of the role of the Healthcare Support Worker
  • Able to meet the travel requirements of the role

Knowledge

Essential

  • Knowledge of the role of the health care assistant role in context, including phlebotomy
  • Experience of using IT in clinical practice
  • Good time management
  • Able to prioritise demands
Person Specification

Training and Qualification

Essential

  • GCSE Level C+ in English and Maths or Level 2 functional skills in English and Maths (or equivalent) or willingness to work towards this.
  • Level 2 in health and social care (or equivalent) or willingness to work towards this.
  • Care Certificate or willingness to work towards this.

Experience

Essential

  • Awareness of accountability issues e.g., confidentiality.
  • Awareness of the role of the Healthcare Support Worker
  • Able to meet the travel requirements of the role

Knowledge

Essential

  • Knowledge of the role of the health care assistant role in context, including phlebotomy
  • Experience of using IT in clinical practice
  • Good time management
  • Able to prioritise demands

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

North West IDT Cambrian Medical Centre

Thomas Savin Road

Oswestry

SY11 1GA


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Shropshire Community Health NHS Trust

Address

North West IDT Cambrian Medical Centre

Thomas Savin Road

Oswestry

SY11 1GA


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Laura Yapp

Laura.yapp@nhs.net

01691663609

Details

Date posted

12 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum/pro rata (as of August 2025)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

825-7208935-OPS

Job locations

North West IDT Cambrian Medical Centre

Thomas Savin Road

Oswestry

SY11 1GA


Supporting documents

Privacy notice

Shropshire Community Health NHS Trust's privacy notice (opens in a new tab)