0-19 HCP Administrator

Shropshire Community Health NHS Trust

This job is now closed

Job summary

To provide efficient and effective administration support to the Public Health Nursing Team. The purpose of the post is to provide clerical support for the team. The post holder will be expected to ensure that all clerical functions are carried out to the highest quality standards and within the deadlines applicable to that particular area of work.

Please note this vacancy may close early if a high volume of applications are received, we encourage you to apply early to avoid disappointment.

Main duties of the job

To provide an efficient, effective and streamlined clerical support service to the 0-19 Team.
To provide a "first" point of contact for some queries into the health team. This can be via telephone, electronic media and in person. Queries can be from parents, relatives, other organisations, general public and staff. This may involved dealing with anxious or upset family members.
To take responsibility for keeping up to date and reviewing your personal development needs and objectives on a regular basis including participating in reviews with your manager at lease on a 12 monthly basis.
Behaves consistently with the values and beliefs of the organisation and promotes these on a day to day basis.
Maintains emotional resilience and maturity with the occasional exposure to distressing or emotional circumstances.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Date posted

11 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

825-6382429-OPS

Job locations

Public Health Nursing Services

14 Leonard Street

Telford

TF2 6EU

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information on the role.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for further information on the role.

Person Specification

Training and Qualifications

Essential

Good knowledge of medical terminology.
RSA/OCR Stage II word processing/typing or equivalent
ECDL or equivalent qualification or experience.
Able to demonstrate a good level of English language and grammar commensurate with composing own letter/reports & ability to correct other correspondence as necessary.

Experience

Essential

Previous experience of working within a clerical/admin role.
Evidence of working with Microsoft.
Experience of data entering.

Knowledge and Skills

Essential

Good communication skills at all levels.

Person Specification

Training and Qualifications

Essential

Good knowledge of medical terminology.
RSA/OCR Stage II word processing/typing or equivalent
ECDL or equivalent qualification or experience.
Able to demonstrate a good level of English language and grammar commensurate with composing own letter/reports & ability to correct other correspondence as necessary.

Experience

Essential

Previous experience of working within a clerical/admin role.
Evidence of working with Microsoft.
Experience of data entering.

Knowledge and Skills

Essential

Good communication skills at all levels.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information