Shropshire Community Health NHS Trust

Central Admin Office Manager

Information:

This job is now closed

Job summary

We have an exciting opportunity for a full-time Central Admin Office Manager to join our Community Dental Service (CDS).

The purpose of the role is to manage, develop and ensure a high quality, comprehensive and responsive administrative support function to the Community Dental Service (CDS), especially focused on the operational interface of the administrative team and clinical teams. The post will provide leadership to the patient facing community dental service reception team and will work as an integral part of the Dental Senior Management Team (SMT).

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

  • To provide high quality leadership of the dental receptionist team to ensure efficient and effective administrative processes are developed and embedded to enable administrative functions to optimise patient care.
  • To provide office management that interfaces with administrative and clinical functions of the dental service to support service delivery, leading the innovation of processes to dynamically support service (and wider system) strategy, plans and vision.
  • To provide effective leadership to the dental reception team, including line management of staff and recruitment of administrative staff.
  • Management of workforce to enable delivery of administrative function in the event of unexpected absence or vacancy ensuring appropriate reception cover at all locations.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

01 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

825-5917842-OPS

Job locations

Shrewsbury Dental

71 Castle Foregate

Shrewsbury

SY1 2EJ


Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Job description

Job responsibilities

Please see the Job Description and Person Specification attached for further information on the role.

Person Specification

Training & Qualifications

Essential

  • Educated to degree or equivalent i.e NVQ Level 5

Experience

Essential

  • Previous supervisory experience in a multi-disciplinary administrative function to include communication with staff at all levels
  • Experience of working in a team.
  • Demonstrable secretarial and administrative experience.
  • Database experience and the ability to use data and information to underpin decision making.

Knowledge and skills

Essential

  • Knowledge of team management principles and appraisal process.
  • Excellent organisational skills, time management skills, well-motivated, able to act on own initiative but willing to take direction.
  • Ability to engage positively with all staff, stakeholders, clients and members of the public.
  • Understanding of multiagency working.
Person Specification

Training & Qualifications

Essential

  • Educated to degree or equivalent i.e NVQ Level 5

Experience

Essential

  • Previous supervisory experience in a multi-disciplinary administrative function to include communication with staff at all levels
  • Experience of working in a team.
  • Demonstrable secretarial and administrative experience.
  • Database experience and the ability to use data and information to underpin decision making.

Knowledge and skills

Essential

  • Knowledge of team management principles and appraisal process.
  • Excellent organisational skills, time management skills, well-motivated, able to act on own initiative but willing to take direction.
  • Ability to engage positively with all staff, stakeholders, clients and members of the public.
  • Understanding of multiagency working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Shrewsbury Dental

71 Castle Foregate

Shrewsbury

SY1 2EJ


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Shrewsbury Dental

71 Castle Foregate

Shrewsbury

SY1 2EJ


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Team & Clincal Lead

Lesley Park

les.park@nhs.net

07970156647

Details

Date posted

01 March 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

825-5917842-OPS

Job locations

Shrewsbury Dental

71 Castle Foregate

Shrewsbury

SY1 2EJ


Supporting documents

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