Central London Community Health Trust

Business Support

The closing date is 14 April 2026

Job summary

  • To provide highly effective, efficient and professional assistance to the Herts Divisional corporate team and Directors. This will include effective administrative support to the day-to-day administrative functioning of the service and corporate hub. This role will also support with Front of House cover on an adhoc basis when cover is needed.
  • The post holder will assist in the organisation of the managers workload, manage meeting invites and appointments, schedules, data reporting and routine correspondence when required and delegated to by the Head of CSU Managers.

Main duties of the job

To administer for various Senior Leadership Team & Director lead meetings.

Develop and maintain knowledge of the work that the management team is involved with in order to take appropriate decisions in the absence of the Business & project support or the manager and to advise on priorities.

Support with organization of diary's and meeting management for the managers by understanding the importance of their priorities, so that appointments can be rescheduled as appropriate to meet deadlines without compromising business or creating unmanageable timetables.

Establish and administer an efficient bring-forward system that enables deadlines to be met and risks managed and ensures that the manager is fully briefed prior to appointments.

Schedule formal meetings/training sessions, including video and tele-conferences, arranging room bookings and catering requests as well as organising IT equipment.

Plan and organise formal meetings, events, conferences and away days including video and teleconferences, arranging room bookings and catering requests as well as organising IT equipment.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum, inclusive of HCAS

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

824-HERTS-7894653

Job locations

Harpenden Memorial Hospital

Carlton Road

Harpenden

AL5 4TA


Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Job description

Job responsibilities

Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trusts values of Accountability, Inclusion, Compassion, and Empowerment.

Person Specification

Qualifications

Essential

  • Good general standard of education at GCSE Level ( Grade A including English and Mathematics or equivalent Level 2 qualifications)
  • Education to diploma level or equivalent level combination of NVQ - 3 education or short courses and experience
  • RSA II or equivalent
  • ECOL Microsoft or equivalent

Desirable

  • Business Support/ IT experience

Experience

Essential

  • Previous PA and or secretarial experience including minute taking
  • Experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery /stock levels
  • Experience of dealing with enquiries from the public and partner organisations
  • Experience of prioritising workload to meet conflicting demands
  • Experience of organising meetings and events including speakers

Desirable

  • Experience of managing multiple diaries

Skills

Essential

  • Experience of working in the NHS/Public sector
  • Experience of administering the recruitment and selection procedure
  • Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating

Desirable

  • Project management experience
Person Specification

Qualifications

Essential

  • Good general standard of education at GCSE Level ( Grade A including English and Mathematics or equivalent Level 2 qualifications)
  • Education to diploma level or equivalent level combination of NVQ - 3 education or short courses and experience
  • RSA II or equivalent
  • ECOL Microsoft or equivalent

Desirable

  • Business Support/ IT experience

Experience

Essential

  • Previous PA and or secretarial experience including minute taking
  • Experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery /stock levels
  • Experience of dealing with enquiries from the public and partner organisations
  • Experience of prioritising workload to meet conflicting demands
  • Experience of organising meetings and events including speakers

Desirable

  • Experience of managing multiple diaries

Skills

Essential

  • Experience of working in the NHS/Public sector
  • Experience of administering the recruitment and selection procedure
  • Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating

Desirable

  • Project management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Central London Community Health Trust

Address

Harpenden Memorial Hospital

Carlton Road

Harpenden

AL5 4TA


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Central London Community Health Trust

Address

Harpenden Memorial Hospital

Carlton Road

Harpenden

AL5 4TA


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business Support & FOH Manager

Katie McTier

katie.mctier@nhs.net

07778451872

Details

Date posted

02 April 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year per annum, inclusive of HCAS

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

824-HERTS-7894653

Job locations

Harpenden Memorial Hospital

Carlton Road

Harpenden

AL5 4TA


Supporting documents

Privacy notice

Central London Community Health Trust's privacy notice (opens in a new tab)