Central London Community Health Trust

Senior Admin Officer - Dietetics

The closing date is 26 January 2026

Job summary

Are you an administrative professional who thrives in a dynamic environment and is driven by the values of Accountability, Inclusion, Compassion and Empowerment?

We are searching for a highly organised and proactive individual to provide essential frontline support to two incredible specialist services across inner London: the Community Dietetics Service and the Specialist Weight Management Service (SWMS).

The Community Dietetics Service is a proactive and successful team of dietitians and dietetic assistant practitioners, working across the three inner boroughs of London (Westminster, Kensington & Chelsea and Hammersmith & Fulham).

SWMS, based in Kensington and Chelsea, is a Tier 3 weight management service that supports people living with severe obesity to lose weight and improve their health. The team brings together expertise from dietitians, a physiotherapist, a clinical psychologist and a physician, working collaboratively to deliver compassionate and empowering care.

As the post holder, you will play a vital role in providing front-line administrative support to both teams, ensuring efficient processes and smooth service delivery. Strong time management, excellent communication, organisational skills and the ability to work effectively as part of a team are essential.

This role is more than administration - It's about being part of a service that makes a real difference to people's lives.

Main duties of the job

Provide a front line service to both teams by managing incoming telephone queries and emails, taking appropriate action in a timely and professional manner.
Maintain efficient filing systems, oversee office supplies, and support the management of clinical equipment.
Take responsibility for confirming appointments, communicating appointment details clearly to patients, carers, and clinicians, and ensuring effective handovers.
Manage team members' clinical rotas to support service continuity.
Monitor and manage administrative processes relating to CLCH's data reporting, including waiting times and ethnicity reporting, ensuring accuracy and accountability.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From new born health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.

Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.

We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Date posted

16 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£33,094 to £36,195 a year per annum, inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

824-INNER-7644150-A

Job locations

Lisson Grove Health Centre

Gateforth Street

London

NW8 8EG

Job description

Job responsibilities

Successful applicants will be required to demonstrate alignment with the Trusts values - Accountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Good general standard of education to GCSE Level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification(s) in Maths and English
Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience

Experience

Essential

Experience in running an office including managing, maintaining and developing databases and filing systems
Experience of using patient administration systems
Experience of prioritising workload to meet conflicting demands
Previous administration/secretarial experience
Experience of working with the general public in a customer or client facing role

Desirable

Experience of working in the NHS/Public sector
Experience of organising meetings and events including speakers
Project management experience

Skills & Knowledge

Essential

Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
Excellent organisational and administrative skills and the ability to set up office systems and monitor review and implement changes to existing working practices
Competent in the use of MS Word, Excel, PowerPoint, Scheduler and Outlook (or similar application)
Ability to work effectively in a team and autonomously
Understands the need for confidentiality, including electronic information
Excellent time management skills

Desirable

Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults

Person Specification

Qualifications

Essential

Good general standard of education to GCSE Level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification(s) in Maths and English
Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience

Experience

Essential

Experience in running an office including managing, maintaining and developing databases and filing systems
Experience of using patient administration systems
Experience of prioritising workload to meet conflicting demands
Previous administration/secretarial experience
Experience of working with the general public in a customer or client facing role

Desirable

Experience of working in the NHS/Public sector
Experience of organising meetings and events including speakers
Project management experience

Skills & Knowledge

Essential

Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
Excellent organisational and administrative skills and the ability to set up office systems and monitor review and implement changes to existing working practices
Competent in the use of MS Word, Excel, PowerPoint, Scheduler and Outlook (or similar application)
Ability to work effectively in a team and autonomously
Understands the need for confidentiality, including electronic information
Excellent time management skills

Desirable

Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Lisson Grove Health Centre

Gateforth Street

London

NW8 8EG

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

Lisson Grove Health Centre

Gateforth Street

London

NW8 8EG

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)