Job summary
Are you a proactive and enthusiastic communications professional looking to develop your career in the largest NHS community healthcare trust in England?
This will be a full-time, 12 month fixed term contract secondment opportunity, covering maternity leave.
We are looking for a creative, organised and dynamic Communications Officer to join our central communications team. You will play an active role in planning and delivering our internal and external communications campaigns, creating engaging content for our channels, and leading on specific events.
You'll be joining a team that aims to do our best for our staff and patients and takes pride in what we do while having fun, working collaboratively, and creating opportunities for growth and development.
This is a pivotal role in the team, and you'll be expected to be highly organised to provide a responsive service and able to develop and maintain good working relationships with staff across the Trust as well as external partners and stakeholders.
Main duties of the job
As the Communications Officer, you will work as a key member of the CLCH central communications team, delivering a wide range of internal and external communications activities.
You will plan, deliver and evaluate high quality communications plans and provide communications advice and support on operational matters.
In this role you will support the Trust to build and maintain a positive reputation as a high quality NHS provider and employer of choice in all its service areas.
Creative, organised and with excellent writing skills, you will make a real impact to staff experience and engagement and help to transform our external profile.
The postholder will be expected to act as a communications generalist working across a number of disciplines: internal communications and engagement; external communications and stakeholder engagement; social media; event management; and some media relations.
About us
Just as we care about our patients' well-being, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Person Specification
Education/Qualification
Essential
- GCSE English Language or equivalent
- Postgraduate diploma or equivalent level qualification or experience in marketing, communications, journalism, or public relations
Desirable
- Training and/or experience in project management, financial management or supporting change management processes
- Evidence of continued professional development
Experience
Essential
- Experience in a specialist communications/public relations role within a dedicated communications team/agency, or of working in the media
Desirable
- Experience of working in the NHS or public sector
Skills & Knowledge
Essential
- Excellent oral and written skills
- Strong editing and proofreading skills
- Demonstrable experience of producing a wide range of communications materials for different channels, such as newsletters, leaflets and press releases
- Experience of using content management systems and writing for the web
- Experience of using social media channels for an organisation/ company, including the use of analytics
- Evidence of design creativity both in briefing external agencies and in developing in-house materials
- Ability to create content for digital channels, including video production and editing
- Previous project management experience or experience working on large-scale projects that have an element of communications or staff engagement
- Knowledge of branding and marketing (colour schemes, logos, social media)
- Good understanding of evaluating and measuring performance and improving engagement across digital channels
- Good analytical skills: able to digest, analyse, interpret and communicate complex information
- Ability to determine the appropriate course of action where analysis and judgement of a range of complex and potentially conflicting information is required
- Good working knowledge of maintaining confidentiality and implementing data protection legislation requirements
- Excellent knowledge of the full range of Microsoft Office applications (Outlook, Word, PowerPoint, Excel, Publisher)
- Advanced keyboard skills
Desirable
- Knowledge of how the NHS works and current issues, priorities and strategic change.
- Knowledge of how the media works and current issues/change.
Person Specification
Education/Qualification
Essential
- GCSE English Language or equivalent
- Postgraduate diploma or equivalent level qualification or experience in marketing, communications, journalism, or public relations
Desirable
- Training and/or experience in project management, financial management or supporting change management processes
- Evidence of continued professional development
Experience
Essential
- Experience in a specialist communications/public relations role within a dedicated communications team/agency, or of working in the media
Desirable
- Experience of working in the NHS or public sector
Skills & Knowledge
Essential
- Excellent oral and written skills
- Strong editing and proofreading skills
- Demonstrable experience of producing a wide range of communications materials for different channels, such as newsletters, leaflets and press releases
- Experience of using content management systems and writing for the web
- Experience of using social media channels for an organisation/ company, including the use of analytics
- Evidence of design creativity both in briefing external agencies and in developing in-house materials
- Ability to create content for digital channels, including video production and editing
- Previous project management experience or experience working on large-scale projects that have an element of communications or staff engagement
- Knowledge of branding and marketing (colour schemes, logos, social media)
- Good understanding of evaluating and measuring performance and improving engagement across digital channels
- Good analytical skills: able to digest, analyse, interpret and communicate complex information
- Ability to determine the appropriate course of action where analysis and judgement of a range of complex and potentially conflicting information is required
- Good working knowledge of maintaining confidentiality and implementing data protection legislation requirements
- Excellent knowledge of the full range of Microsoft Office applications (Outlook, Word, PowerPoint, Excel, Publisher)
- Advanced keyboard skills
Desirable
- Knowledge of how the NHS works and current issues, priorities and strategic change.
- Knowledge of how the media works and current issues/change.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
