Job summary
Job Purpose
The ICT Configuration Analyst works within the Applications Development Team (Community Health) and Clinical Systems Design for Care programme, leading the production, development, implementation & promotion of system change across the Trust; according to requirements set out by key stakeholders across the Trust and as defined by National policy, initiatives & standards.
Main duties of the job
The post holder is responsible for project management, co-ordinating the delivery of complex development requests. The role involves extensive work with end users, divisional management teams and other key stakeholders to ensure system changes align with clinical and business outcomes & close, collaborative liaison with the ICT Teams, Operational Teams and the CLCH Programme Teams to provide an effective end-to-end development cycle.
The post holder will be responsible for:
o Configuration of both EMIS and SystmOne Clinical Systemso Delivery of the configuration for Clinical Systems Design for Care Programmeo Maintenance of EMIS and SystmOne systems as outlined by the trusto Adhering to standardisation, Information Governance and Clinical Safety standards set out by the Trust
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Person Specification
Skills & Knowledge
Essential
- Have experience of administering and supporting an organisational wide IT system
- Have knowledge of, and be able to communicate effectively on complex operational requirements for effective system management (e.g. performance monitoring etc)
- Must be familiar with community environment and the role of EPR Systems in the clinical and business operation of the Trust
- High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills
Desirable
- Competence in process analysis and redesign techniques
Education/Qualification
Essential
- Educated to Degree education or equivalent level or equivalent experience
- Evidence of continuous personal and professional development.
- ITIL Certification or relevant experience or working in an ITIL environment
Experience
Essential
- Professional experience providing support for Clinical Applications
- Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.
- Experience of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
- Knowledge of NHS/Government policies, strategies and organisational relationships in relation Clinical Systems, to be able to advise stakeholders and develop proposals for the service area
- Knowledge of digital healthcare standards and NHS datasets and their relationship to coding, finance and commissioning
- Experience of developing and executing testing plans
Desirable
Key Attributes
Essential
- Ability to interpret and convey complex information from various systems in a manner that is easily understood by a variety of users
- Must be able to demonstrate analytical thinking and the ability to work through problems to a resolution
- Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
- Ability to travel between the CLCH sites across the Trust (where required to travel as part of their role)
Person Specification
Skills & Knowledge
Essential
- Have experience of administering and supporting an organisational wide IT system
- Have knowledge of, and be able to communicate effectively on complex operational requirements for effective system management (e.g. performance monitoring etc)
- Must be familiar with community environment and the role of EPR Systems in the clinical and business operation of the Trust
- High level of proficiency in the use of IT tools, particularly Microsoft Office. Advanced keyboard skills
Desirable
- Competence in process analysis and redesign techniques
Education/Qualification
Essential
- Educated to Degree education or equivalent level or equivalent experience
- Evidence of continuous personal and professional development.
- ITIL Certification or relevant experience or working in an ITIL environment
Experience
Essential
- Professional experience providing support for Clinical Applications
- Demonstrable understanding of clinical workflows relevant to EPR in NHS setting.
- Experience of digital/IT clinical systems change/project management while also developing and maintaining high standards of quality
- Knowledge of NHS/Government policies, strategies and organisational relationships in relation Clinical Systems, to be able to advise stakeholders and develop proposals for the service area
- Knowledge of digital healthcare standards and NHS datasets and their relationship to coding, finance and commissioning
- Experience of developing and executing testing plans
Desirable
Key Attributes
Essential
- Ability to interpret and convey complex information from various systems in a manner that is easily understood by a variety of users
- Must be able to demonstrate analytical thinking and the ability to work through problems to a resolution
- Must be able to demonstrate both formal and informal communication ability, orally and in writing, when dealing with colleagues and other staff at all levels
- Highly motivated, hard-working, self-confident, robust and resilient individual with drive and determination to deliver
- Can constructively challenge and effectively manage conflict to reach a positive conclusion
- Ability to travel between the CLCH sites across the Trust (where required to travel as part of their role)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
