Job summary
Do you want to play a leading role in shaping the digital future of healthcare? Are you excited by the challenge of working in a fast-growing, innovative, and ambitious digital department at one of the largest standalone community health trusts serving London and Hertfordshire? Do you want a role that gives you the freedom to set strategic direction, drive innovation, and leave a lasting impact?
The Head of Applications and Data is a new senior leadership role to provide strategic direction and management oversight of CLCH most critical digital and data systems and functions. You will oversee delivery teams, set strategic direction, foster innovation. You will cover the crucial software applications (including Trust EPRs) and data that enable the Trust to carry out its clinical functions, and will include: the clinical application portfolio, the Business Intelligence (BI) service. They will ensure the delivery of high-availability, high-quality, and compliant services within the organisation's SIAM model of service provision.
Working closely with the Chief Information Officer they will actively look for opportunities to collaborate with the Trust partners - the NW London community and mental health collaborative, ICSs, Local Authorities, and other Trusts, and use these relationships to align ways of working across the region, develop insights, share costs, and generate benefits for all.
Main duties of the job
As Head of Clinical Applications and Data you will oversee delivery teams, set strategic direction, foster innovation, and ensure all activity aligns with the Trust's overarching digital strategy and evolving organisational priorities. You will take responsibility for the clinical application portfolio, Business Intelligence services, clinical data platforms, the Registration Authority, and technical design authority functions, leading change and innovation across these areas.
To succeed, you will need deep technical knowledge of the Trust digital and data estate, strong understanding of clinical operations, and proven experience in operational service delivery, programme management, team leadership, and budget oversight. You will provide line management for multiple teams, ensuring effective supervision, staff development, and performance management, while building strategic relationships across the organisation and with external suppliers to drive digital delivery and transformation.
About us
Just as we care about our patients' well-being, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Person Specification
Education & Qualification
Essential
- Master's degree or equivalent experience, plus post-graduate in-depth professional knowledge in several disciplines e.g. information systems, change management, programme management, finance
- ITIL V4 'Managing Professional' or 'Strategic Leader' qualification, or equivalent qualification, or demonstrable experience
- Management training, qualifications or experience
Desirable
- Relevant programme management methodology certification
Experience
Essential
- Experience of strategic leadership of digital and data services, aligning senior stakeholders in the delivery transformation
- Extensive experience of operational digital and data programme delivery
- Experience of working with external resources from suppliers as well as in-house teams to delivery coherent joined up work
- Experience in complex stakeholder management and engagement within, and across, organisations, including effective commination up to Board level
- Experience of presenting complex and sensitive information to key stakeholders and groups
- Ability and experience in developing data architectures, collecting and managing data, ensuring data quality, as well as advanced reporting and analytics. Using BI to deliver tangible and actionable insights from data
Desirable
- Good working knowledge of the NHS and the work of a community Trust
- Experience of applying innovation and creative techniques, to generate and develop new solutions that can be practically applied to the benefit of the organisation
- Strategic procurement experience
Skills & Knowledge
Essential
- Excellent presentation and communication skills - ability to engage with all levels of staff, and lead, as well as contribute in, meetings
- Ability to think strategically and translate this thinking into deliverable plans and programmes of work
- Up to date knowledge of digital and data capabilities and emerging technologies, and how these can be applied operationally within complex organisations
- Ability to identify underperformance and address this as appropriate, which may span in-house and external supplier teams
- Able to carry out user centred design of solutions, oversee these through delivery and into effective operational use by staff in the Trust
- Excellent IT skills including keyboard skills and a high level of proficiency in the Microsoft Office suite, Adobe and other common business software products
- Expert user of MS Office applications, including Word, Excel, and PowerPoint
Person Specification
Education & Qualification
Essential
- Master's degree or equivalent experience, plus post-graduate in-depth professional knowledge in several disciplines e.g. information systems, change management, programme management, finance
- ITIL V4 'Managing Professional' or 'Strategic Leader' qualification, or equivalent qualification, or demonstrable experience
- Management training, qualifications or experience
Desirable
- Relevant programme management methodology certification
Experience
Essential
- Experience of strategic leadership of digital and data services, aligning senior stakeholders in the delivery transformation
- Extensive experience of operational digital and data programme delivery
- Experience of working with external resources from suppliers as well as in-house teams to delivery coherent joined up work
- Experience in complex stakeholder management and engagement within, and across, organisations, including effective commination up to Board level
- Experience of presenting complex and sensitive information to key stakeholders and groups
- Ability and experience in developing data architectures, collecting and managing data, ensuring data quality, as well as advanced reporting and analytics. Using BI to deliver tangible and actionable insights from data
Desirable
- Good working knowledge of the NHS and the work of a community Trust
- Experience of applying innovation and creative techniques, to generate and develop new solutions that can be practically applied to the benefit of the organisation
- Strategic procurement experience
Skills & Knowledge
Essential
- Excellent presentation and communication skills - ability to engage with all levels of staff, and lead, as well as contribute in, meetings
- Ability to think strategically and translate this thinking into deliverable plans and programmes of work
- Up to date knowledge of digital and data capabilities and emerging technologies, and how these can be applied operationally within complex organisations
- Ability to identify underperformance and address this as appropriate, which may span in-house and external supplier teams
- Able to carry out user centred design of solutions, oversee these through delivery and into effective operational use by staff in the Trust
- Excellent IT skills including keyboard skills and a high level of proficiency in the Microsoft Office suite, Adobe and other common business software products
- Expert user of MS Office applications, including Word, Excel, and PowerPoint
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
