Job summary
The Team leader is directly responsible for the day-to-day operational management of the administration team within the clinic-based services. They are responsible for working collaboratively with team members toeffectively coordinate and deliver a high quality of service. They will be an ambassador for the service; will be motivated to provide first class administration; in a professional manner to support the work of the service and meet strategic and business objectives.
The post holder is a member of the administrative team and the responsibilities of the team are to supportclinical teams to manage and effectively prioritise the daily demand on the service and to support clinicians inservice delivery.
Main duties of the job
The post holder will be responsible for:o Operational and performance managemento Staff managemento Business and Financial managemento Training and Personal developmento Governance, Quality and Risk management
Find out more information about working and living in South West London here - https://clch.nhs.uk/job/working-clch/clch-southwestlondon#!/select_sector
About us
Just as we care about our patients' well-being, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.
Job description
Job responsibilities
Please refer to Job Description and Person Specification for outline of skills, knowledge and experience required.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level combination of diploma level education, further short courses / training and experience.
- Evidence of continuous personal and professional development
- PRINCE 2 qualified or equivalent Project Methodology Experience
Experience
Essential
- Experience of administration management
- Experience of setting up office/administrative systems and monitoring, reviewing, and implementing changes to existing working practices.
- Proven experience in running an office including managing, maintaining, and developing databases and filing systems, maintaining stationery/stock levels and diary management.
- Experience of staff management and motivating diverse teams
- Experience of participating in and/or supporting audit activities
- Experience of working in partnership with other organisations, preferably a mix of public, private and voluntary sector
Desirable
- Experience of budgetary management
- Experience in practice and service development
- Experience of risk assessment and management
- Project Management experience
Skills
Essential
- Understanding of health and social care management environment and the roles and responsibilities within it
- Excellent interpersonal and communication skills and the ability to utilise them to communicate effectively within a co-operative multidisciplinary and team based working environment.
- Numerate and able to analyse, calculate and produce statistical and financial information accurately.
- Developed knowledge of Microsoft office applications - Word, Excel, Outlook, PowerPoint, and Access
- Demonstrable knowledge and understanding of safeguarding children and vulnerable adults
Desirable
- Understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Understanding of primary care, acute services and the health and social care agenda. Ability to coach, motivate, mentor, and inspire.
- Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults
- Previous knowledge of current EPR system -Lilie
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level combination of diploma level education, further short courses / training and experience.
- Evidence of continuous personal and professional development
- PRINCE 2 qualified or equivalent Project Methodology Experience
Experience
Essential
- Experience of administration management
- Experience of setting up office/administrative systems and monitoring, reviewing, and implementing changes to existing working practices.
- Proven experience in running an office including managing, maintaining, and developing databases and filing systems, maintaining stationery/stock levels and diary management.
- Experience of staff management and motivating diverse teams
- Experience of participating in and/or supporting audit activities
- Experience of working in partnership with other organisations, preferably a mix of public, private and voluntary sector
Desirable
- Experience of budgetary management
- Experience in practice and service development
- Experience of risk assessment and management
- Project Management experience
Skills
Essential
- Understanding of health and social care management environment and the roles and responsibilities within it
- Excellent interpersonal and communication skills and the ability to utilise them to communicate effectively within a co-operative multidisciplinary and team based working environment.
- Numerate and able to analyse, calculate and produce statistical and financial information accurately.
- Developed knowledge of Microsoft office applications - Word, Excel, Outlook, PowerPoint, and Access
- Demonstrable knowledge and understanding of safeguarding children and vulnerable adults
Desirable
- Understanding of the drivers for public sector reform, and specifically of the NHS policy agenda
- Understanding of primary care, acute services and the health and social care agenda. Ability to coach, motivate, mentor, and inspire.
- Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults
- Previous knowledge of current EPR system -Lilie
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
