Central London Community Health Trust

Neighbourhood Case Management Nurse or AHP

The closing date is 26 June 2025

Job summary

We are recruiting passionate and proactive Neighbourhood Case Managers to join the Dacorum Neighbourhood Proactive Care Service. This is an exciting opportunity to play a key role in a new team delivering community-based, person-centred care for residents. The focus will be on holistic assessments, care coordination, addressing health inequalities and delivering on the strategic ambition of a 'neighbourhood health service

Main duties of the job

You'll work as part of a multidisciplinary team supporting a cohort of residents with moderate to severe frailty who have had 2 or more unplanned admissions within the last year, linking them to health, social care, and voluntary sector services.

This service will see the shift from reactive care to proactive identification by using risk stratification searches within Primary Care records. The searches will identify a cohort of patients who would benefit from targeted intervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire.

This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now and will provide the opportunity to gain service development skills .

About us

Just as we care about our patients' wellbeing, we care about yours!

We can offer you:

  • A comprehensive induction into the community service followed by a local induction to introduce you to the role
  • Car lease scheme *T&C's apply
  • Flexible working options
  • Annual travel card loan
  • Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,270 to £54,931 a year per annum, inclusive of HCAS (pro-rata for part time role)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

824-HERTS-7268625

Job locations

Hemel Hempstead General Hospital

Hillfield Road

Hemel Hempstead

HP24AD


Job description

Job responsibilities

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

This is a clinical role suitable for nurse, physiotherapist, or occupational therapists with appropriate skills and experiences.

Job description

Job responsibilities

**Please see attached Job Description and Person Specification for full roles and responsibilities.**

This is a clinical role suitable for nurse, physiotherapist, or occupational therapists with appropriate skills and experiences.

Person Specification

Education/Qualifications

Essential

  • Registered Nurse (RN) or AHP
  • NMC Registration / HCPC Registration

Desirable

  • Evidence of post-registration education and training relevant to role
  • Non medical Prescriber

Experience

Essential

  • Recent clinical nursing or AHP experience negotiating and liaising within a multidisciplinary team
  • Working with people with complex health needs
  • Supporting students and other learners e.g. HCAs teaching others in the practice environment
  • Experience of undertaking comprehensive assessment by utilising evidence based care.
  • Previous experience in the Nursing or AHP process, care planning and fluent in record keeping
  • Experience of providing holistic care that involves the multidisciplinary team.
  • Post registration experience in a NHS community environment

Desirable

  • Experience of training other students.
  • Participation in audit; research projects; service development
  • Experience in completion of advanced care plans and treatment escalation care planning

Skills and Knowledge

Essential

  • Knowledge of out of hospital care and the role of community services
  • Ability to listen effectively and ability to give constructive feedback to clients and colleagues.
  • Time management skills.
  • Knowledge of how Equal Opportunities can be implemented in practice
  • Knowledge of reasonable response to service user needs and prioritising and dealing with those needs with a required urgency.
  • Awareness of the management and use of data in the NHS setting
  • Knowledge of risks involved in working in the community.
  • Knowledge of management of long term condition e.g. Diabetes and an understanding of the concept of self- management.

Desirable

  • Knowledge of recent government legislation and changes in community care delivery
  • Understanding of resource management
  • Understanding of health inequalities and reasonable adjustment legislation

Key Attribute

Essential

  • Car driver
Person Specification

Education/Qualifications

Essential

  • Registered Nurse (RN) or AHP
  • NMC Registration / HCPC Registration

Desirable

  • Evidence of post-registration education and training relevant to role
  • Non medical Prescriber

Experience

Essential

  • Recent clinical nursing or AHP experience negotiating and liaising within a multidisciplinary team
  • Working with people with complex health needs
  • Supporting students and other learners e.g. HCAs teaching others in the practice environment
  • Experience of undertaking comprehensive assessment by utilising evidence based care.
  • Previous experience in the Nursing or AHP process, care planning and fluent in record keeping
  • Experience of providing holistic care that involves the multidisciplinary team.
  • Post registration experience in a NHS community environment

Desirable

  • Experience of training other students.
  • Participation in audit; research projects; service development
  • Experience in completion of advanced care plans and treatment escalation care planning

Skills and Knowledge

Essential

  • Knowledge of out of hospital care and the role of community services
  • Ability to listen effectively and ability to give constructive feedback to clients and colleagues.
  • Time management skills.
  • Knowledge of how Equal Opportunities can be implemented in practice
  • Knowledge of reasonable response to service user needs and prioritising and dealing with those needs with a required urgency.
  • Awareness of the management and use of data in the NHS setting
  • Knowledge of risks involved in working in the community.
  • Knowledge of management of long term condition e.g. Diabetes and an understanding of the concept of self- management.

Desirable

  • Knowledge of recent government legislation and changes in community care delivery
  • Understanding of resource management
  • Understanding of health inequalities and reasonable adjustment legislation

Key Attribute

Essential

  • Car driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Central London Community Health Trust

Address

Hemel Hempstead General Hospital

Hillfield Road

Hemel Hempstead

HP24AD


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Central London Community Health Trust

Address

Hemel Hempstead General Hospital

Hillfield Road

Hemel Hempstead

HP24AD


Employer's website

https://clch.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Director of Operations

Louise Ayres

louise.ayres1@nhs.net

07795367951

Details

Date posted

13 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£48,270 to £54,931 a year per annum, inclusive of HCAS (pro-rata for part time role)

Contract

Permanent

Working pattern

Full-time, Part-time, Job share

Reference number

824-HERTS-7268625

Job locations

Hemel Hempstead General Hospital

Hillfield Road

Hemel Hempstead

HP24AD


Supporting documents

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