Central London Community Health Trust

SPA Administrator

The closing date is 18 May 2025

Job summary

Central London Community Healthcare are now recruiting for a Band 3 Spa Administrator to join them at Wembley Centre for Health and Care on a 12 month secondment

The post holder is a member of the SPA team and the responsibilities of the team are to support clinical services to manage the daily demand of referrals and to effectively prioritise incoming referrals.

Main duties of the job

The SPA is responsible for processing and registering new referrals, booking clinics, updating waiting lists and communicating appointment related information to patients, carers, and health professionals.

They aim to make effective use of resources, reduce duplication, and ensure that referrals are effectively and safely managed through the system.

They ensure that appropriate referrals are accepted, and any urgent needs highlighted to the appropriate clinical services.

The Harrow SPA is open Monday - Friday from 8am - 8pm Monday to Friday and Bank Holidays except Christmas day 8am to 4pm, Weekends 8am to 4pm. This post holder will work 37.5 hours per week within the SPA's operational hours.

For further information, please contact via email or phone: Dipti Khajuria diptikhajuria@nhs.net 07824 530 316

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

12 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,039 to £31,088 a year per annum, inclusive of HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

824-INNER-7191279

Job locations

The Medical Centre

Woodfield Road

London

W9 3XZ

Job description

Job responsibilities

Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.

Person Specification

Education/Qualification

Essential

Good literacy and numeracy, general education
Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience

Experience

Essential

Secretarial/administrative experience in an office environment
Experience of working with the general public in a customer service role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment

Desirable

Experience of working in a health care environment

Skills and Knowledge

Essential

Understanding of the need for confidentiality
Ability to create and structure office systems e.g. filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Able to work at speed whilst maintaining accuracy (assessed via a test at interview)
Able to prepare routine correspondence independently

Person Specification

Education/Qualification

Essential

Good literacy and numeracy, general education
Educated to NVQ3 in admin or equivalent combination of NVQ2, courses and experience

Experience

Essential

Secretarial/administrative experience in an office environment
Experience of working with the general public in a customer service role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment

Desirable

Experience of working in a health care environment

Skills and Knowledge

Essential

Understanding of the need for confidentiality
Ability to create and structure office systems e.g. filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Able to work at speed whilst maintaining accuracy (assessed via a test at interview)
Able to prepare routine correspondence independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre

Woodfield Road

London

W9 3XZ

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

The Medical Centre

Woodfield Road

London

W9 3XZ

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)