Job summary
Are you a dynamic leader with a passion for emergency preparedness and resilience? Central London Community Healthcare NHS Trust is seeking an experienced professional to join us as the Head of Emergency Planning and Operational Resilience (EPRR), Patient and Staff Logistics.
This role is diverse, fast paced and provides a unique opportunity to work and interact with all clinical and non-clinical divisions across the Trust.
In this role, you will lead and manage the Trust's emergency preparedness, resilience, and response agenda as well as be accountable for the non-emergency patient transport booking bureau, interpreting services as well as contract manager for uniforms across the Trust geography.
Reporting to the Director of Resilience and advising the Chief Operating Officer / Accountable Executive Officer (AEO), you will guide strategic decisions and drive improvements in our emergency preparedness and resilience capabilities. You will also work with Procurement and operational colleagues to negotiate contracts to support efficient, cost effective and resilient operational services.
Main duties of the job
We are looking for someone with a deep understanding of emergency planning frameworks, national and local guidelines, and a proven track record in crisis response. You will work collaboratively with a wide range of stakeholders to ensure the Trust is always prepared for any eventuality.
The ideal candidate will have a relevant Master's degree or equivalent experience, a Diploma in Emergency Planning, and significant expertise in emergency planning, business continuity and contract management. You should have excellent organisational and communication skills, and the ability to influence and motivate at all levels.
This is a unique opportunity to shape the Trust's emergency preparedness strategy and patient and staff logistics function to ensure the safety and continuity of care across the Trust. With opportunities for professional growth and development, you will be part of a team committed to making a real difference.
If you are ready to take on this exciting challenge, we would love to hear from you.
About us
Just as we care about our service user's wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the Trust and local induction to introduce you to the role 0-19 services.
- Bespoke housing is available for key workers within central London: https://www.sharetobuy.com/
- Car lease scheme *T&C's apply
- Flexible working options
- Annual travel card loan
- Training, support, and development in your career
To have a full look at our benefits and what it's like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**
Job description
Job responsibilities
**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**
Person Specification
Education/Qualifications
Essential
- Masters Degree in Disaster Management or equivalent experience
- Diploma in EPRR or equivalent
- Evidence of continued professional development.
- Evidence of Contract management
Desirable
- Membership of the Emergency Planning Society
- Qualification in Quality Improvement methodology or equivalent
- Post graduate diploma in Risk Management or equivalent
- Training qualification or equivalent
Experience
Essential
- Substantial senior management experience within the NHS
- Demonstrable experience of strategic planning and project management
- A strong track record of managing risk
- Designing and implementing specialist training packages
- Demonstrable experience of leading major incident exercises and real incidents when they occur
- Experience in interpreting national policy for implementation and developing and implementing internal policy.
- Experience of reporting requirements to the ICBs, NHS England and other relevant authorities.
- Leadership experience in working with executive and senior colleagues including managing and presenting complex information and messages
- Experience of managing complex and contractual relationships
- Experience of working with stakeholders - external and internal.
- Able to compile, analyse and report on complex data in a manner that can be easily understood.
- Able to develop and deliver training interventions responsive to the needs of the audience.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes including ability to analyse forecast/expenditure
- Able to embrace change, viewing it as an opportunity to learn and develop
- Experience of handling confidential and sensitive information in accordance with the Data Protection Act
- Experience of undertaking critical analysis of systems &/or incidents and identifying resolutions
- Experience of undertaking investigations and sanctions
- Line management experience
Desirable
- Able to deliver training to large groups and to all levels of the organisation.
- Knowledge of incident management systems.
- Experience of being involved in legal procedures and processes
Skills and Knowledge
Essential
- Has current and exceptionally broad knowledge of the whole NHS context
- Exceptional knowledge of Emergency planning/Major incident/Chemical, Biological, Radiological and Nuclear (CBRN)/Business Continuity policies, strategies, plans and guidance
- Complete knowledge of Pandemic flu national plan and guidance
- Complete understanding of risk management analysis in order to ensure that emergency planning functions within organisations are undertaken within this wider context
- Strong budget management skills
- Able to analyse complex problems and to develop practical and workable solutions to address them
- A proven credible and influential communicator with excellent networking and negotiating skills and the ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- Attention to detail
- Confidence in chairing CLCH and multi-agency meetings and ensure follow up action taken
- Excellent personal organisational and motivational skills in order to ensure that priorities are set and deadlines achieved in relation to regular reviews and updates of policies, strategies, plans and other key documents
- Ability to use Microsoft Office applications and internet for research and legislation
- Working knowledge of other Windows based packages eg: PowerPoint, Excel, Word etc
- Well-developed analytical skills applicable to the delivery of complex data analysis and ability to manipulate, interpret, compare and present such information to different audiences
- Evidence of excellent, written, verbal and presentation communication skills, effectively relaying and receiving complex information, across a wide range of groups, ensuring messages are clear and understandable
- Working knowledge of the NHS
- Ability to take an active role in strategic planning and service development and communicate this at all levels both internally and externally.
- Evidence of developing strong internal and external working relationships to achieve common goals
- Ability for frequent concentration for analysis, report writing, meetings etc. with frequent interruptions to deal with service issues
- Problem solving skills and ability to work through to successful resolution with the ability to prioritise workload
- Ability to work autonomously to effectively plan, prioritise, organise, monitor and control all activities within areas of team responsibility to meet deadlines and operational requirements
- Knowledge of Contract Tendering
Person Specification
Education/Qualifications
Essential
- Masters Degree in Disaster Management or equivalent experience
- Diploma in EPRR or equivalent
- Evidence of continued professional development.
- Evidence of Contract management
Desirable
- Membership of the Emergency Planning Society
- Qualification in Quality Improvement methodology or equivalent
- Post graduate diploma in Risk Management or equivalent
- Training qualification or equivalent
Experience
Essential
- Substantial senior management experience within the NHS
- Demonstrable experience of strategic planning and project management
- A strong track record of managing risk
- Designing and implementing specialist training packages
- Demonstrable experience of leading major incident exercises and real incidents when they occur
- Experience in interpreting national policy for implementation and developing and implementing internal policy.
- Experience of reporting requirements to the ICBs, NHS England and other relevant authorities.
- Leadership experience in working with executive and senior colleagues including managing and presenting complex information and messages
- Experience of managing complex and contractual relationships
- Experience of working with stakeholders - external and internal.
- Able to compile, analyse and report on complex data in a manner that can be easily understood.
- Able to develop and deliver training interventions responsive to the needs of the audience.
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Ability to understand a broad range of complex information quickly and making decisions where opinions differ/no obvious solution
- Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales
- Previously responsible for a budget, involved in budget setting and working knowledge of financial processes including ability to analyse forecast/expenditure
- Able to embrace change, viewing it as an opportunity to learn and develop
- Experience of handling confidential and sensitive information in accordance with the Data Protection Act
- Experience of undertaking critical analysis of systems &/or incidents and identifying resolutions
- Experience of undertaking investigations and sanctions
- Line management experience
Desirable
- Able to deliver training to large groups and to all levels of the organisation.
- Knowledge of incident management systems.
- Experience of being involved in legal procedures and processes
Skills and Knowledge
Essential
- Has current and exceptionally broad knowledge of the whole NHS context
- Exceptional knowledge of Emergency planning/Major incident/Chemical, Biological, Radiological and Nuclear (CBRN)/Business Continuity policies, strategies, plans and guidance
- Complete knowledge of Pandemic flu national plan and guidance
- Complete understanding of risk management analysis in order to ensure that emergency planning functions within organisations are undertaken within this wider context
- Strong budget management skills
- Able to analyse complex problems and to develop practical and workable solutions to address them
- A proven credible and influential communicator with excellent networking and negotiating skills and the ability to collaborate constructively with internal and external partners to create the conditions for successful partnership working
- Attention to detail
- Confidence in chairing CLCH and multi-agency meetings and ensure follow up action taken
- Excellent personal organisational and motivational skills in order to ensure that priorities are set and deadlines achieved in relation to regular reviews and updates of policies, strategies, plans and other key documents
- Ability to use Microsoft Office applications and internet for research and legislation
- Working knowledge of other Windows based packages eg: PowerPoint, Excel, Word etc
- Well-developed analytical skills applicable to the delivery of complex data analysis and ability to manipulate, interpret, compare and present such information to different audiences
- Evidence of excellent, written, verbal and presentation communication skills, effectively relaying and receiving complex information, across a wide range of groups, ensuring messages are clear and understandable
- Working knowledge of the NHS
- Ability to take an active role in strategic planning and service development and communicate this at all levels both internally and externally.
- Evidence of developing strong internal and external working relationships to achieve common goals
- Ability for frequent concentration for analysis, report writing, meetings etc. with frequent interruptions to deal with service issues
- Problem solving skills and ability to work through to successful resolution with the ability to prioritise workload
- Ability to work autonomously to effectively plan, prioritise, organise, monitor and control all activities within areas of team responsibility to meet deadlines and operational requirements
- Knowledge of Contract Tendering
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
