Job summary
This is an excellent opportunity to help make CLCH one of the leading People Division in the NHS and be seen as a centre of excellence for analytics and systems expertise.
As Head of People Analytics & Systems within the People Directorate, you will influence and shape the divisional People strategy by providing crucial insight on latest workforce trends, adding context to reports, preparing one-off research pieces, and leading continuous improvement efforts for CLCH workforce systems.
We are looking for an engaging, innovative leader with excellent technical skills and a successful track record of delivery in workforce change and transformation. The successful candidate will provide oversight and control over multiple HR systems as well as ensure the fidelity, accuracy and timeliness of information, often developing methodologies and strategic approaches to getting the right information, from the right sources to the right place with a single version of the truth and doing so using the best approach to extracting, storing and presenting data.
Main duties of the job
The postholder will be responsible for leading on providing timely, accurate and insightful data in respect of staff and workers at CLCH across a range of key areas in order to support delivery and planning of the CLCH service delivery and people agenda now and into the future.
Key to this will be correlating people and other data sets i.e. population level, finance and organisational performance to generate insights in support of the performance, productivity and improvement agenda at CLCH. In support of this work the postholder will be required to lead on the data infrastructure, integrity and development of a range of systems primarily the NHS Electronic Staff Record, its interfaces, and Power BI, the trust's main reporting portal.
The Head of People Analytics will be a key member of the People Leadership Team with a specific responsibility for providing leadership in the development of the trust's approach to the delivery of insightful people data and the broader digital footprint in the people space. They will also manage a team in support of this agenda.
About us
Just as we care about our patients' well-being, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme(only available for Band 5 and up)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Job description
Job responsibilities
**Please see attached Job Description and Person Specification for full roles and responsibilities.**
Person Specification
Education/Qualifications
Essential
- Educated to a master's degree level in relevant subject or the ability to demonstrate equivalent professional experience
Desirable
- Management or HR qualifications
- Membership to Chartered Institute of Personnel Development
Experience
Essential
- Evidence of designing and developing dynamic workforce information dashboards
- Experience in system architecture development and roll-out, or ability to rapidly come up to speed with such processes
- Experience (with specific examples) of thought leadership in the sector
- Building strategic partnerships across many functions within an organisation
- Developing and delivering effective training
- Demonstratable leadership experience, including management of a team in a stressful environment with shifting priorities
- Previous experience in implementation of HR strategy, change management, and measurement of performance against KPIs
- Successful development of stakeholder and communication strategies
- Previous experience in presentation to large and small antagonistic audiences and facilitation of agreement between stakeholders using variety of communication techniques including negotiation, persuasion, and empathy
- Evidence of continued professional development with a focus on employment law or HR operations
Desirable
- Statistics experience preferred
- SQL programming experience
Skills and Knowledge
Essential
- Advanced knowledge of Microsoft Excel, database design and SQL / Python / other querying and ETL programming languages
- Evidence of knowledge and understanding of complex workforce modelling and forecasting trends based on the available data
- Self-motived and able to use significant initiative to support autonomous work
- Excellent inter-personal skills, with the ability to facilitate effective relationships with a wide range of internal and external stakeholders
- Excellent communication skills, with the proven ability to process, manage and convey highly complex, sensitive, and potentially contentious data and information
- Well-developed understanding of human resources, major organisational developments, supported by theory and experience
- Advanced analytical skills and the ability to draw conclusions from qualitative and quantitative data from a wide range of sources, present evidence in a clear and concise manner, and provide well-reasoned recommendations on complex and specialised HR topics
- Advanced IT and keyboard skills, with high accuracy and speed
Person Specification
Education/Qualifications
Essential
- Educated to a master's degree level in relevant subject or the ability to demonstrate equivalent professional experience
Desirable
- Management or HR qualifications
- Membership to Chartered Institute of Personnel Development
Experience
Essential
- Evidence of designing and developing dynamic workforce information dashboards
- Experience in system architecture development and roll-out, or ability to rapidly come up to speed with such processes
- Experience (with specific examples) of thought leadership in the sector
- Building strategic partnerships across many functions within an organisation
- Developing and delivering effective training
- Demonstratable leadership experience, including management of a team in a stressful environment with shifting priorities
- Previous experience in implementation of HR strategy, change management, and measurement of performance against KPIs
- Successful development of stakeholder and communication strategies
- Previous experience in presentation to large and small antagonistic audiences and facilitation of agreement between stakeholders using variety of communication techniques including negotiation, persuasion, and empathy
- Evidence of continued professional development with a focus on employment law or HR operations
Desirable
- Statistics experience preferred
- SQL programming experience
Skills and Knowledge
Essential
- Advanced knowledge of Microsoft Excel, database design and SQL / Python / other querying and ETL programming languages
- Evidence of knowledge and understanding of complex workforce modelling and forecasting trends based on the available data
- Self-motived and able to use significant initiative to support autonomous work
- Excellent inter-personal skills, with the ability to facilitate effective relationships with a wide range of internal and external stakeholders
- Excellent communication skills, with the proven ability to process, manage and convey highly complex, sensitive, and potentially contentious data and information
- Well-developed understanding of human resources, major organisational developments, supported by theory and experience
- Advanced analytical skills and the ability to draw conclusions from qualitative and quantitative data from a wide range of sources, present evidence in a clear and concise manner, and provide well-reasoned recommendations on complex and specialised HR topics
- Advanced IT and keyboard skills, with high accuracy and speed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
