Job summary
We are excited to seek a new member of our team as the Operations Manager to join the Manage & Enable Directorate. The successful post holder will provide high level business support and take responsibility for the delivery in accordance with NWL PS strategies and corporate objectives.
The Operations Manager will take responsibility for maintaining a comprehensive day to day procurement administrative leadership and support function to the Manage and Enable Directorate (M&E) to enable the overall NWLPS to deliver excellent customer service, best value for money and compliance with NWL PS governance.
The Operations Manager shall work in accordance with direction from the Head of Emergency Planning, Director of Procurement Excellence, Head of Contracts Management and SRM, Head of Performance & Reporting and Head of Social Values & Sustainability, to ensure that procurement processes effectively support NWL PS strategies and plans.
Main duties of the job
The post holder will develop and maintain outstanding working relationships with a variety of stakeholders both internal and external to the organisation.
There is a requirement to work with minimal supervision and show flexibility within the multi-disciplinary team. In addition, there will be provision for business management, risk management, corporate governance and development as the overall NWLPS further continues the journey of delivering first class services to the Sector
About us
Just as we care about our patients' wellbeing, we care about yours!
We can offer you:
- A comprehensive induction into the community service followed by a local induction to introduce you to the role
- Car lease scheme *T&C's apply (Band 5 and above)
- Flexible working options
- Annual travel card loan
- Training, support and development in your career
To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits
Job description
Job responsibilities
Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.
Job description
Job responsibilities
Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training / experience
Desirable
- Prince 2 Qualification or equivalent
- CIPS Level 4 minimum
- Certificate in management or equivalent
Experience
Essential
- Management/leadership experience
- Experience of supporting high profile meetings
- Experience of supporting senior managers including taking appropriate follow up action as required
- Experience of working in busy and pressurised office with the ability to prioritise workload to meet conflicting demands
- Experience of handling highly confidential and sensitive information
Desirable
- NHS administrative experience
- Previous PA or business manager experience at a senior level
Skills and Knowledge
Essential
- Excellent communication skills, both written and verbal and at all levels across an organisation, including Executive Leads
- Excellent administrative and organisational skills and the ability to set up office systems and monitor, review and implement changes to existing working practices
- Extensive experience of co-ordinating meetings, including collating agendas and action lists, following up on these as necessary
- Advanced knowledge and understanding of Microsoft Office packages e.g. Word, Excel and PowerPoint
- Able to demonstrate excellent customer service and interpersonal skills
- Ability to manage conflicting demands and prioritise workload
- Undertaken ongoing training and professional development as required for the role including annual statutory and mandatory training required of all Trust staff
Desirable
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Key Attributes
Essential
- Enthusiastic and self-motivated
- Ability to work on own initiative
- Good team player
- Pragmatic approach to dealing with complex and difficult situations
Person Specification
Education/Qualification
Essential
- Educated to degree level or equivalent level combination of diploma level education, short courses / training / experience
Desirable
- Prince 2 Qualification or equivalent
- CIPS Level 4 minimum
- Certificate in management or equivalent
Experience
Essential
- Management/leadership experience
- Experience of supporting high profile meetings
- Experience of supporting senior managers including taking appropriate follow up action as required
- Experience of working in busy and pressurised office with the ability to prioritise workload to meet conflicting demands
- Experience of handling highly confidential and sensitive information
Desirable
- NHS administrative experience
- Previous PA or business manager experience at a senior level
Skills and Knowledge
Essential
- Excellent communication skills, both written and verbal and at all levels across an organisation, including Executive Leads
- Excellent administrative and organisational skills and the ability to set up office systems and monitor, review and implement changes to existing working practices
- Extensive experience of co-ordinating meetings, including collating agendas and action lists, following up on these as necessary
- Advanced knowledge and understanding of Microsoft Office packages e.g. Word, Excel and PowerPoint
- Able to demonstrate excellent customer service and interpersonal skills
- Ability to manage conflicting demands and prioritise workload
- Undertaken ongoing training and professional development as required for the role including annual statutory and mandatory training required of all Trust staff
Desirable
- Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions
Key Attributes
Essential
- Enthusiastic and self-motivated
- Ability to work on own initiative
- Good team player
- Pragmatic approach to dealing with complex and difficult situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
