Administrator

Central London Community Health Trust

This job is now closed

Job summary

Band3 Administrator

An exciting opportunity is here.

We need your enthusiasm.

An adaptable, motivated, innovative, and resourceful Administrator is required to enable the efficient and the smooth running of the administrative functions within the PLANNED CARE ADMIN Team , EAST BARNET HEALTH CENTRE.

The post holder is to work on their own initiative and enjoy working in a busy but enthusing environment.

The post holder will be responsible for:

Operational

Communication

Personal and Professional Development

Main duties of the job

To build and maintain relationships with team members, focussing on communicating well in order tosupport productive team working

To process new referrals in accordance with local Standard Operating Protocols (SOPs)

To book clinics and appointments and to manage any cancellations or amendments in a timelymanner

To maintain health records as required and according to local SOPs

To utilise relevant electronic patient record systems to enter and retrieve patient data, ensuring alldetails are accurately recorded in a timely manner

To provide accurate confirmation of appointments to service users, families and carers

To maintain the integrity of patient data on electronic patient records, including the creation andupdate of records

To work closely with relevant departments to ensure that clinical records are prepared and availableand that necessary clinical information has been obtained in time for clinics, where appropriate

To type clinic letters (including audio typing if appropriate), reports, correspondence and otherdocuments within agreed time scales and to agreed standards (N.B: For Complex Children's CSUonly)

To undertake photocopying, electronic faxing, scanning of confidential and non-confidential

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

22 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£28,622 to £30,225 a year per annum inclusive of HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

824-NORTH-6919537

Job locations

PLANNED CARE ADMIN, EAST BARNET HEALTH CENTRE

BARNET ROAD, LONDON. EN4 8QZ

LONDON

EN4 8QZ

Job description

Job responsibilities

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.

Person Specification

Education/Qualification

Essential

Good literacy and numeracy, general education
NVQ Admin Level 3 in Administration or Equivalent combination of NVQ2, short courses and experience

Experience

Essential

Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
Experience of working with the general public in a customer service role
Team working

Desirable

Experience of working in a health care environment
Knowledge of stock ordering procedures

Skills & Knowledge

Essential

Understanding of the need for confidentiality
Understanding of Equal Opportunities
Ability to create and structure office systems e.g., filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Able to work at speed whilst maintaining accuracy
Demonstrates excellent customer service skills
Able to prepare routine correspondence independently
Evidence of excellent organisational skills
Able to provide evidence of where you have demonstrated the Trust's Values and Behaviours

Desirable

Experience of working in an environment requiring an awareness of safeguarding children, vulnerable adults or complex medical needs

Person Specification

Education/Qualification

Essential

Good literacy and numeracy, general education
NVQ Admin Level 3 in Administration or Equivalent combination of NVQ2, short courses and experience

Experience

Essential

Experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
Experience of working with the general public in a customer service role
Team working

Desirable

Experience of working in a health care environment
Knowledge of stock ordering procedures

Skills & Knowledge

Essential

Understanding of the need for confidentiality
Understanding of Equal Opportunities
Ability to create and structure office systems e.g., filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Able to work at speed whilst maintaining accuracy
Demonstrates excellent customer service skills
Able to prepare routine correspondence independently
Evidence of excellent organisational skills
Able to provide evidence of where you have demonstrated the Trust's Values and Behaviours

Desirable

Experience of working in an environment requiring an awareness of safeguarding children, vulnerable adults or complex medical needs

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.