Central London Community Health Trust

Administrator- Herts Community Neuro

This job is now closed

Job summary

CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting!

Do you have excellent communications skills and enjoy providing excellent customer service?

Can you effectively manage multiple tasks and priorities?

Do you have a keen eye for detail, and have experience of managing detailed complex information and maintaining a strong degree of confidentiality?

If you have said Yes to each of the above then we might just have the role for you

We are looking to recruit are looking to recruit a professional, conscientious, individual to become part of the Administration Team for our Community Neurological team based in Harpenden, Hertfordshire. The working hours will be on a Monday and Tuesday

Previous administration experience is essential, however full training will be given.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first.

You will be encouraged to develop your skills and knowledge.

We would love to hear from you if you think this role is ideal for you.

** We are unable to offer sponsorship on this part time Admin role

Main duties of the job

To support the running of the neuro service reception.

To support the day-to-day running of the administration needs of the Community Neuro team and to act as a point of contact for professionals.

To provide administrative support to the Community Neuro team to enable them to meet client needs and undertake their role, delivering quality patient care. The post holder will be flexible in order to meet the requirements of the Community Neuro Manager's remit.

To work as part of a team ensuring that the daily administration tasks are completed effectively and efficiently.

To communicate with professionals and the general public with tact and sensitivity.

To ensure that accurate details are exchanged with all relevant staff. To give support to patients, carers and staff where appropriate, acting as a supportive member of the team at all times.

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,329 to £26,958 a year per annum, inclusive of HCAS (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

824-HERTS-6899674

Job locations

Harpenden memorial Hospital

Carlton road

Harpenden

AL5 4TA

Job description

Job responsibilities

**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**

Job description

Job responsibilities

**Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.**

Person Specification

Education /Qualification

Essential

Good literacy and numeracy, general education
NVQ Admin Level 3 in Administration or relevant experience
European Computer Driving Licence (ECDL) or equivalent

Skills and Knowledge

Essential

Understanding of the need for confidentiality
Understanding of Equal Opportunities
Ability to create and structure office systems e.g. filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Excellent verbal and written skills
Demonstrates excellent customer service skills
Evidence of excellent organisational skills
Able to meet the required IT Skills for the post
Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults

Experience

Essential

Secretarial and administrative experience in an office environment
Experience of working with the general public in a customer or client-facing role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Experience of taking, producing and distributing notes or letters as directed

Desirable

Experience of working with patients and carers in a public sector environment
Experience of working in a health care environment
Knowledge of stock ordering procedures

Person Specification

Education /Qualification

Essential

Good literacy and numeracy, general education
NVQ Admin Level 3 in Administration or relevant experience
European Computer Driving Licence (ECDL) or equivalent

Skills and Knowledge

Essential

Understanding of the need for confidentiality
Understanding of Equal Opportunities
Ability to create and structure office systems e.g. filing, stationery and equipment ordering
Competent in the use of Microsoft Office (e.g. Word, PowerPoint, Excel, and Outlook )
Accurate copy typing
Excellent verbal and written skills
Demonstrates excellent customer service skills
Evidence of excellent organisational skills
Able to meet the required IT Skills for the post
Experience of working in an environment requiring an awareness of safeguarding children and vulnerable adults

Experience

Essential

Secretarial and administrative experience in an office environment
Experience of working with the general public in a customer or client-facing role
Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
Experience of taking, producing and distributing notes or letters as directed

Desirable

Experience of working with patients and carers in a public sector environment
Experience of working in a health care environment
Knowledge of stock ordering procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Harpenden memorial Hospital

Carlton road

Harpenden

AL5 4TA

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

Harpenden memorial Hospital

Carlton road

Harpenden

AL5 4TA

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)