Central London Community Health Trust

Business Support Officer

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Job summary

Join our Dynamic Team at Central London Community Healthcare NHS Trust

Are you a highly motivated, organized, and passionate individual?

We're seeking a talented Business Support Officer to join our South West Division team. In this role, you'll provide essential administrative and operational support to our senior leadership team, including the Director of Operations, Deputy Director of Operations, Divisional Director of Nursing and Therapies, and Divisional Medical Director.

What you'll do:

Administrative Excellence: Manage a diverse range of administrative tasks, including diary management, inbox management, and document preparation.

Operational Support: Contribute to the smooth running of the team by providing operational support, such as scheduling meetings, managing projects, and coordinating events.

Process Improvement: Identify opportunities to streamline processes, increase efficiency, and enhance service delivery.

Collaboration: Work closely with colleagues across the division to foster a collaborative and supportive work environment.

Customer Focus: Deliver exceptional customer service to both internal and external stakeholders.This role will be based across sites based in the South West Division - including; Merton Civic Centre, SM4 5DX and 160 Falcon Road, SW11 2LN

Main duties of the job

What we're looking for:

Strong organizational and time management skills

Excellent attention to detail and accuracy

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, MS teams)

Excellent communication and interpersonal skills

A proactive and solutions-oriented approach

A passion for delivering high-quality work

Why join us?

At Central London Community Healthcare NHS Trust, we're committed to providing exceptional care to our patients. We offer a supportive and inclusive work environment, opportunities for professional development, and the chance to make a real difference in people's lives.

Ready to make a difference?

If you're ready to take on this exciting challenge, please apply now.

We are an equal opportunities employer and welcome applications from all backgrounds.

We value diversity and are committed to creating an inclusive workplace.

About us

Just as we care about our patients' well-being, we care about yours!

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role
Car lease scheme(only available for Band 5 and up)
Flexible working options
Annual travel card loan
Training, support and development in your career

To have a full look at our benefits and what it's like working for us please go here: https://www.clch.nhs.uk/job/pay-and-benefits

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year per annum, inclusive of HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

824-SOUTH-6835936

Job locations

Merton Civic Centre

London

SM4 5DX

Job description

Job responsibilities

Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.

Job description

Job responsibilities

Please refer to job description, person specification and trust values, for outline of skills, knowledge and experience required.

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level combination of diploma level education, further short courses / training and experience.

Desirable

Evidence of continuous personal and professional development
PRINCE 2 qualified or equivalent Project Methodology Experience

Experience

Essential

Experience of administration management
Experience of setting up office/administrative systems and monitoring, reviewing and implementing changes to existing working practices
Proven experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery/stock levels and diary management.
Experience of facilitating meetings - setting up, administration preparation for meetings (compiling agendas, distributing meeting materials, taking concise minutes, distributing minutes of meeting/notes in a timely manner
Experience of participating in and/or supporting audit activities
Experience of working in partnership with other organisations, preferably a mix of public, private and voluntary sector

Desirable

Experience of budgetary management
Experience in practice and service development
Experience of risk assessment and management
oExperience of managing, supervising and coordinating staff

Person Specification

Qualifications

Essential

Educated to degree level or equivalent level combination of diploma level education, further short courses / training and experience.

Desirable

Evidence of continuous personal and professional development
PRINCE 2 qualified or equivalent Project Methodology Experience

Experience

Essential

Experience of administration management
Experience of setting up office/administrative systems and monitoring, reviewing and implementing changes to existing working practices
Proven experience in running an office including managing, maintaining and developing databases and filing systems including bring forward, maintaining stationery/stock levels and diary management.
Experience of facilitating meetings - setting up, administration preparation for meetings (compiling agendas, distributing meeting materials, taking concise minutes, distributing minutes of meeting/notes in a timely manner
Experience of participating in and/or supporting audit activities
Experience of working in partnership with other organisations, preferably a mix of public, private and voluntary sector

Desirable

Experience of budgetary management
Experience in practice and service development
Experience of risk assessment and management
oExperience of managing, supervising and coordinating staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central London Community Health Trust

Address

Merton Civic Centre

London

SM4 5DX

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Central London Community Health Trust

Address

Merton Civic Centre

London

SM4 5DX

Employer's website

https://clch.nhs.uk/ (Opens in a new tab)